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Charles Hotel

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Charles Hotel
Charles Hotel
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1,442 Reviews from our TripAdvisor Community

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There are newer reviews for Charles Hotel
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Showing 1,412: English reviews
Irvine
Reviewed 6 days ago NEW

I have been staying at the Charles Hotel about once a year since it opened. I recently stayed there and it was so nice to see the rooms upgraded and looking very modern. The hotel is convenient and the restaurants are excellent.

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Helpful?
Thank Andiell
Chelsea
Reviewed 6 days ago NEW

Excellent food in new dining facility. Fine performance in Jazz bar. Reasonable room service prices. All went to make stay memorable. Staff was courteous and helpful to navigate environment in the biting cold.

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Thank joycew282
Baltimore, Maryland
Reviewed 6 days ago NEW

Great location in the heart of Harvard Square. A couple of issues--no coffee machine in the room unless requested, and no take away coffee in the hotel restaurant that I was aware of.I could not get the room thermostat to have any impact on room temperature despite the ability to change temperature settings.Bed was ok but could use an upgrade....

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Thank WoodyGray
Hamden
Reviewed 1 week ago NEW

This hotel was very clean, quiet, comfortable and all the staff pleasant, friendly. The bed, shower were excellent!.Great location! Was surprised we had to pay for parking.An added plus was the fabulous live jazz shows held right in the hotel; fantastic musicians!

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Thank christopherwG4366HV
Alex A, General Manager at Charles Hotel, responded to this review

Thank you christopherwG4366HV for sharing your detailed five star review with the TripAdvisor community. We are delighted to hear that you enjoyed your visit to Harvard Square. I am even more pleased that you were able to attend a show at our celebrated jazz venue, Regattabar. On behalf of all our associates here at The Charles, I look forward to...

Boston, Massachusetts
Reviewed 1 week ago NEW

Headed into Davis Square for music and back to Cambridge for cocktails. Fun night. Great location. Lovely breakfast at Henrietta's Kitchen but the coffee was a tad bitter. Enjoyed a lovely massage and steam shower at the Corbu Spa.

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Thank ellenl136
Harpswell, Maine
Reviewed 1 week ago via mobile

Many things to like. Location, close to Harvard, Red Line (follow signs to buses and Brattle St.); rooms were very large (I recommend the deluxe king); rooms well well decorated (artwork seemed relevant to the surroundings and not just generic); I didn't try the mirror in the bathroom that turned into a TV, but I was impressed. And when I...

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Helpful?
Thank Peter B
Alex A, General Manager at Charles Hotel, responded to this review

Thank you Peter for sharing your detailed five star review with the TripAdvisor community. We are delighted to have provided you with a comfortable, convenient stay. I am especially glad you enjoyed our newly renovated rooms. On behalf of all our associates here at The Charles, I look forward to having you back with us again soon!

New York
Reviewed 1 week ago

Love the look and feel of this hotel and the staff is amazingly nice and helpful. Happy to provide everything from sharpened pencils for my daughter's LSAT to heating pad for my mother's bad back. Benedetto's a great addition; had a great meal.

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Thank ninav963
Alex A, General Manager at Charles Hotel, responded to this review

Thank you ninav963 for sharing your feedback about your most recent stay. I am very pleased to hear that our associates were so attentive to your family's needs and that you enjoyed a meal at Benedetto. Thank you for choosing The Charles, and I look forward to having you back with us again soon!

Chicago, Illinois
Reviewed 1 week ago via mobile

I been at the Charles Hotel several a times, it has been no exception that our room is clean and neat. Very convenient located at walking distance from Harvard and HBS, as well as Kennedy School and Belfor Building. A little pricey but it's worth. Recommendation is to make reservations way ahead of time. Have brunch at the restaurant on...

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Thank Chichapork
Washington
Reviewed 1 week ago

Great property, great service, great staff! My room was well appointed, and I loved the tv built into the large bathroom mirror. Also loved the large floor-step shower stall Hotel was very clean and proximity to local pubs and restaurants started at just 5 mins away. I will be back, if ever in Boston again.

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Thank 914alann
bay harbor islands
Reviewed 1 week ago

The Charlels Hotel is like our home away from home. From the moment we walk in, everyone is extremely welcoming. It's like a breath of fresh air, when we walk into our room. The pillows are perfect, the beds are super comfortable and the bathroom amenities are our favorite scent. We love everything about the Charles. The staff, the restaurants,...

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Thank hippopod
Alex A, General Manager at Charles Hotel, responded to this review

It is always a pleasure when your family visits! Thank you very much for the positive feedback. I will pass along your appreciation to the team. We hope to welcome you back soon!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Henrietta's Table
Henrietta's Table
Cuisines: American
No photo provided
Noir
Cuisines: Bar, Pub
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Located just minutes from downtown Boston and a variety of world-class attractions, The Charles is a AAA Four Diamond Hotel and a proud member of Preferred Hotels and Resorts.Reflecting the eclecticism that is Cambridge, The Charles Hotel is a modern interpretation of New England hospitality with a thriving jazz club, the Regattabar, two signature restaurants, ice-skating rink (winter months only), state of the art conference facilities, Corbu Spa & Salon, and a central location in the heart of Harvard Square.The Hotel is home to Henrietta’s Table, featuring “fresh and honest” home cooking, and Rialto, recognized by one of the best restaurants in America by Gourmet, Food & Wine and Esquire. Noir, the hotel’s chic, cozy bar, serves classic cocktails mixed to perfection and sultry signature drinks. Since its opening in 1985, The Regattabar has established itself as the leading jazz and world music club in Boston and the New England area. Corbu Spa & Salon is named after famed architect and designer, Le Corbusier and offers a harmonious escape from the stresses of urban life. A French influenced menu offers seasonal treatments with locally sourced ingredients. Open daily.Catering to internationally renowned business leaders, government officials, entertainment executives and leisure travelers alike, it’s no wonder that the New England Travel Guide has designated The Charles as the best hotel to “stay put in” when visiting Boston. ... more   less 

Additional Information about Charles Hotel

Address: 1 Bennett St, Cambridge, MA 02138-5780
Region: United States > Massachusetts > Cambridge
Price Range: ₹ 20,419 - ₹ 43,325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Charles Hotel 4*
Number of rooms: 295
Reservation Options:
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Also Known As:
Charles Hotel Cambridge
Hotel Style:
#2 Luxury Hotel in Cambridge
#4 Romantic Hotel in Cambridge
#6 Business Hotel in Cambridge
#11 Family Hotel in Cambridge
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Questions & Answers

Here's what travellers have asked, with answers from Charles Hotel staff and other travellers.
4 questions
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Long Island
over a year ago
Portland, Maine

See all questions (4)

Questions? Get answers from Charles Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I'm not sure where the quieter rooms are located, but our 9th floor hallway was noisy.”
 of 5 bubbles SimplebutSpectacular, 28 Feb 2017 | Read review
“Rooms on the higher level floors are quieter”
 of 5 bubbles GuitaG, 24 Jan 2017 | Read review
“Nice view over looking the central patio”
 of 5 bubbles Floridabluemacau, 13 Jan 2017 | Read review
“Hotels on the back are quieter”
 of 5 bubbles smw, 23 Nov 2016 | Read review
“I usually ask for the corner room -- a little bigger”
 of 5 bubbles pursuit, 22 Oct 2016 | Read review
5 of 5