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Comfort Suites

ComfortSuitesUS$ 106*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 249*
US$ 106*
US$ 107*
US$ 107*
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188 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Jefferson City, Missouri
Reviewed 14 June 2016 via mobile

I planned a trip to Springfield, IL for 33 members of our Learning in Retirement organization. We were looking for a hotel where we could spend two nights. COMFORT SUITES was a perfect fit for our group! Check-in took about 15 minutes, and that includes handing out keys for 19 rooms! Rooms were huge and very clean. Furnished with 2...

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Helpful?
Thank Vicki F
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Vicki F, Thank you for taking the time to publish such a detailed review on TripAdvisor regarding your group, we were happy to accommodate and make the process seamless for you! We strive to exceed all of our guests expectations. It is your feedback that lets us know what we are doing right and areas for improvement. Again, thank...

Buena Vista, Colorado, United States
Reviewed 11 June 2016

I booked our stay on line and screwed it up royally, but when I called the property in a panic Sabrina took care of everything! She fixed my mistake and removed my fears. The hotel was clean, quiet, and comfortable. The staff was pleasant and personable. We would definitely stay there the next time we go to visit family.

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Helpful?
Thank Judy S
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Judy S, Thank you for posting such a kind review on TripAdvisor regarding Sabrina's outstanding customers service and the Comfort Suites! We take great pride in exceeding our guests expectations! Your compliment will certainly get passed along to Sabrina, again thank you for you wonderful feedback. Sherri White, CHA General Manager

Shrewsbury, United Kingdom
Reviewed 7 June 2016 via mobile

Very clean. Large comfortable room and very helpful staff. Some good restaurants within walking distance. Quiet. Breakfast is a bit basic but for the price we paid for the room perfectly acceptable. Would definitely stay again. Shops and visitor attractions within easy driving distance.

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Helpful?
Thank rachelevans0
gm_il127, General Manager at Comfort Suites, responded to this review

Dear rachelevans0, Thank you for posting a on TripAdvisor review regarding your recent stay at the Comfort Suites Springfield, IL We appreciate you positive feedback and are pleased you found our accommodations and staff helpful and comfortable. We look forward to serving you in the future! Sherri White, CHA General Manager

Springfield, Illinois
Reviewed 5 June 2016

Great hotel , very clean and friendly staff but I was charged extra fees (to be released later once I checked out and the room was in an acceptable condition) because I live in the same town as the hotel and I did not see that mentioned anywhere online when I made the reservation nor was it posted in the...

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Helpful?
Thank sunnid94
gm_il127, General Manager at Comfort Suites, responded to this review

Dear sunnid94, Thank you for your valuable feedback on Trip Advisor regarding your recent stay at the Comfort Suites Springfield, IL We certainly would not like our guests to think they are being misled. We take all feedback seriously and possibly make some policy changes. I am glad that you enjoyed your stay. Sherri White General Manager

Ogden, Utah
Reviewed 27 May 2016

The 2 staff at the front desk that we worked with were both exceptional. They went the 2nd mile in helping us find places we were interested in, making suggestions, helping with directions. They also cheerfully met a couple of requests to make our stay more comfortable.

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Helpful?
Thank cncondie
gm_il127, General Manager at Comfort Suites, responded to this review

Dear cncondie, We would like to thank you for publishing such kind comments on TripAdvisor! We make it our goal to exceed all of our guests expectations. If your travels ever bring you back to Springfield we hope you choose the Comfort Suites! Sherri White, CHA General Manager

Litchfield, Illinois
Reviewed 14 May 2016

Very nice property. Very secure. Easy to get to off of the interstate. Easy to get to local attractions and food. Staff was extremely attentive. Good breakfast. Clean, comfortable rooms. Highly recommended.

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Helpful?
2Thank Lisa E
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Lisa E Thank you for posting such a kind review on TripAdvisor regarding our outstanding customers service and the Comfort Suites! We take great pride in exceeding our guests expectations! Your compliment will certainly get passed along to our team, again thank you for you wonderful feedback. Sherri White, CHA General Manager

Chicago
Reviewed 12 May 2016

This property appears to be recently updated. The lobby, rooms and the bathrooms look new. The breakfast options are what you'd expect. The staff and management are friendly and professional. I also like that the property is smoke-free.

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Helpful?
Thank Matt
gm_il127, General Manager at Comfort Suites, responded to this review

Dear Matt, Thank you for posting such nice comments regarding your recent stay at the Comfort Suites Springfield, IL Our entire team takes great pride in maintaining our building and exceeding our guests expectations! We hope if your travels bring you back to Springfield you will choose the Comfort Suites for you lodging needs! Sherri White, CHA General Manager

Downers Grove, Illinois
Reviewed 8 May 2016

I have been extremely pleased with the many enticing features of your motel, including the quite pleasing personalities of your front desk staff, the vivacious/energetic lady who supplies the breakfast area with food in the morning, the very nice and nutritious breakfast options, the great tasting water (flavored with ftuit or veggies) available in your lobby at all hours, the...

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Helpful?
Thank jimnorris1683
gm_il127, General Manager at Comfort Suites, responded to this review

Dear jimnorris, I would like to personally thank you on behalf of my entire team at the Comfort Suites Springfield, IL, for such a kind review that you took the time to publish on TripAdvisor. We take pride in treating our guests like family! Thank you for being such a loyal guest! Sherri White, CHA General Manager

Beverly Hills, California
Reviewed 28 April 2016

I have, for many years, been in the Elite Diamond category for Choice Hotels. Upon checking in last night, I asked for a bottle of water. I was told by the front desk clerk that only Diamond status gets water. I told her I was in the Diamond category, but she would not give this weary traveler a bottle of...

Review collected in partnership with this hotel
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Helpful?
1Thank RodeoDriveCA
gm_il127, General Manager at Comfort Suites, responded to this review

Dear RodeoDriveCA, Thank you for your feedback on TripAdvisor. Please allow me to apologize for your less than perfect stay at the Comfort Suites. I agree that you should not have been denied a bottle of water upon check in and not recognized as an Elite Diamond member. I have went over this with my front desk team to ensure...

Cedar Rapids, Iowa
Reviewed 22 April 2016

I felt compelled to write a review based on our recent stay. We were very impressed with how clean this hotel was. The location was perfect for us .. just off Hwy 55. The beds were VERY comfortable with both firm and soft pillows. The indoor pool was large and very inviting. The free breakfast offered was great as well....

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Helpful?
Thank DiscTrav77
gm_il127, General Manager at Comfort Suites, responded to this review

Dear DiscTrav77, Thank you for the incredible review and compliments that you posted on Trip Advisor. You made our day. We appreciate your kind words and your loyalty. Thank you for choosing the Comfort Suites Springfield, IL . It's our aim to make our guests feel comfortable. We feel it’s our reward when our guests become friends. Again, thank you...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning

Additional Information about Comfort Suites

Address: 2620 S Dirksen Pkwy, Springfield, IL 62703-4506
Region: United States > Illinois > Springfield
Price Range: ₹ 6,221 - ₹ 9,591 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Comfort Hotel Springfield
Comfort Suites Springfield
Springfield Comfort Suites
Hotel Style:
#3 Romantic Hotel in Springfield
#4 Family Hotel in Springfield
#7 Business Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites staff and other travellers.
3 questions
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Questions? Get answers from Comfort Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor was nice with no one above you to make noise.”
596Smokey, 6 May 2017 | Read review
“Upper floors tend to be more quiet.”
H8431GEbruceb, 19 Apr 2017 | Read review
“Ask for a room not facing he road. It will be much quieter.”
P6771BLangelas, 11 Apr 2017 | Read review
“had king size bed and all the comforts of home”
sgerdes2017, 14 Feb 2017 | Read review
“Higher floors are nice and quiet”
grandmatammy50, 6 Nov 2016 | Read review
5 of 5
ComfortSuites
US$ 106* /night
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Booking.comUS$ 107
TravelocityUS$ 107
TripAdvisorUS$ 107
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Prices are for 1 room, 2 adults
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