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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 23/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard by Marriott Springfield
Updated 23/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#16 of 39 hotels in Springfield
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Tennis court
Kids stay free
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Business Centre with Internet Access
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Modern
Location
Full view
43Car recommended
Grade: 43 out of 100
19Restaurantswithin 1 km
3Attractionswithin 1 km
162Reviews1Q+A20Room tips
Reviews
Traveller rating
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- 30
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Nothing fancy clean and quiet place adjacent to a hotel I reviewed earlier but totally better here. Pool was closed and hot tub. No breakfast to speak of have to go out to eat which is not far. Mexican restaurant right next door if that's your thing. And comedy club right across the street.
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Date of stay: June 2022
Value
Rooms
Service
Helpful
Response from Nathan Biermann, General Manager at Courtyard by Marriott Springfield
Responded 2 weeks ago
Thank you eric m, I’m glad you enjoyed your stay.
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Hotel's Favourite
My wife and I stayed here while driving Route 66. The room was clean and well appointed as expected, but the staff went above and beyond, particularly in the restaurant. We ordered a great breakfast and took it to our room because of Covid, as many others did. I went to take the plates back and as I got on the elevator one of the restaurant staff also got on (I got the sense she had just delivered an order to a guest room), and said "l can take those for you." A lot of hotels we stayed at were hiding good service behind the excuse of Covid, but this one had adapted an obviously good service ethic to the times.
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Date of stay: October 2021
Location
Service
Sleep Quality
Room Tip: Away from the highway will be quieter.
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Helpful
Easily the worst Marriott property I have ever stayed at. Rude front desk staff, bugs in the room. The GM of this hotel requires business people who use corporate credit cards to have a third party authorization signed. As a Platinum Elite member, this is a Red Roof Inn under the Marriott name. The Hilton Garden Inn is cleaner, with a friendlier staff and does not require extra forms to be filled out. The GM claims this is “for my protection” due to ID theft. If your hotel has issues with ID theft, why would I give you another form with a ton of information to be lost, since you obviously have an issue keeping information safe!
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Date of stay: May 2022Trip type: Travelled on business
Room Tip: Don’t stay here
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1 Helpful vote
Helpful
Response from Nathan Biermann, General Manager at Courtyard by Marriott Springfield
Responded 27 May 2022
UltimateRoadWarrier, I'm sorry you didn't find our award winning staff accommodating. Marriott and I'm sure Hilton goes through great lengths to protect our valued guests from credit card fraud. Validating an ID to a credit card is part of this process. Any credit card corporate or not needs to be presented at check in unless certified prior to arrival through Marriott's secured program. Due to these standards is why we don't have an issue with fraud.
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We stayed this weekend, April 9-11. Turns out there was a kids baseball tournament in town. Generally speaking that would not be a problem but both nights we had to call down to the front desk as kids were running up and down the halls, knocking on doors and making noise until 11pm. It would have been later but I called both nights. Sorry, but kids need to learn how to respect other people. I have no idea where the parents and chaperones were during all of this. Otherwise, the place was decent enough. Rooms were clean and appeared to be recently remodeled. But very small and walls very thin. I would stay there again but probably would make sure not during the time they have this going on.
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Date of stay: April 2021
Value
Rooms
Service
Room Tip: Check your weekend
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1 Helpful vote1 Repost
Helpful
Love the property!! The pool was relaxing. Great staff!! Good location. Would love the bistro to be open. Very clean rooms. Carolyn was so sweet. She love fresh tuna fish. Bring her some if you are coming to springfield. Looking forward to our next stay!! Nathan is the best ever!
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Date of stay: October 2020Trip type: Travelled with friends
Helpful
The furniture felt crammed into our small king room. The TV didn't work, but we didn't want to risk asking the front desk to get it fixed since the staff there weren't wearing masks. The indoor pool was large and being used by a family who also didn't wear masks. That said, the staff and guests at the Mexican restaurant next door felt no need to wear masks, so that may just come with the territory when visiting Springfield. In terms of location the property is conveniently located near I-36 in a shopping center with lots of restaurant choices.
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Date of stay: June 2020
Rooms
Cleanliness
Service
3 Helpful votes
Helpful
I gifted a room to my friend who was traveling home to Michigan from New Mexico. He said the front desk staff were very nice and helpful with closeby restaurants and stores since he wasn't familiar with the area. The only complaint is that the shower in his room(302) leaked all over the bathroom floor, other wise his stay was fine.
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Date of stay: January 2020
Location
Service
Sleep Quality
Helpful
I travel a lot. I spend > 100 nights a year in Marriotts. This hotel is clean. Location is convenient. The staff seemed in general to be the weak point. Many different persons seemed to be often to busy with tv or eating meals to answer questions or care for guests. Not typical for a Marriott.
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Date of stay: October 2019Trip type: Travelled with family
2 Helpful votes
Helpful
Response from GoPlaces25941542231, General Manager at Courtyard by Marriott Springfield
Responded 28 Oct 2019
Thank you Boomer for being a loyal Marriott guest. We appreciate you giving us your honest feedback about your recent stay. I assure you this is not a typical guest experience and will address this with the appropriate team members to better ensure our valued guests receive our full attention. I welcome you back whenever your travels bring you back to our area to show you the service you've come to expect and deserve from a Marriott. Sincerely, Nathan Biermann GM
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the staff was nice the hotel was clean in good location the room was nice and clean the bed was not to high the internet was good the tv was not so good had get new remote the was balcony it was a big room
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Date of stay: October 2019
Rooms
Location
Service
Helpful
We had a lovely stay. The hotel was quiet and comfortable, and in a convenient location. I love the sofa/ottoman! Even though our room was right next to the elevator, we could not hear it. The shower was very nice as well.
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Date of stay: October 2019Trip type: Travelled on business
Rooms
Cleanliness
Service
2 Helpful votes
Helpful
PRICE RANGE
$143 - $186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
courtyard springfield hotel springfield, springfield marriott, springfield courtyard
LOCATION
United StatesIllinoisSpringfield
NUMBER OF ROOMS
78
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Claim Your Listing Frequently Asked Questions about Courtyard by Marriott Springfield
Which popular attractions are close to Courtyard by Marriott Springfield?
Nearby attractions include Donnie B's Comedy Club (0.1 km), Sky Zone Trampoline Park (0.5 km), and Dotty's (0.4 km).
What are some of the property amenities at Courtyard by Marriott Springfield?
Some of the more popular amenities offered include an indoor pool, free wifi, and a lounge.
Which room amenities are available at Courtyard by Marriott Springfield?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard by Marriott Springfield?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Courtyard by Marriott Springfield?
Yes, free parking is available to guests.
What are some restaurants close to Courtyard by Marriott Springfield?
Conveniently located restaurants include Mariah's Steakhouse & Pasta, Indigo Restaurant, and Head West.
Are there opportunities to exercise at Courtyard by Marriott Springfield?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Courtyard by Marriott Springfield?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard by Marriott Springfield offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Courtyard by Marriott Springfield?
Many travellers enjoy visiting Lincoln Home National Historic Site (7.7 km), Dana-Thomas House (6.9 km), and Old State Capitol State Historic Site (7.7 km).
Is Courtyard by Marriott Springfield accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.