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All reviewsthe crowne plazahi expressfront deskcinnamon rollspancake makerfree breakfastbed and pillowssmokey bonesstaff was friendlynight staydefinitely stay here againroom was largeroom keybiscuits and gravyillinois stategreat roomthe breakfast area
This hotel has been completely renovated. There are some small details that have not been completed yet. The updates to the rooms are very nice and modern. I appreciate the good lighting in the bathroom. Breakfast is standard stuff, some cereal, biscuits, gravy, sausage, cinnamon...More
Thank Jayne C
Response from MgrHIX, General Manager at Holiday Inn Express SpringfieldResponded 25 March 2016
Thank you for the feedback Jayne. We are so excited to share our newly updated product with our guests! We are almost completely finished with only the fitness center to go. We do have two fitness center options while ours is closed. Our renovated product...More
We only had a 1 night stay here and couldn't be happier with our room and the service but everytime we went downstairs there were stillsaws whirring away and sawdust everywhere. I'm sure once they finally finish whatever they are doing it will be great.More
Thank Liz P
Response from MgrHIX, Manager at Holiday Inn Express SpringfieldResponded 11 March 2016
Our hotel has undergone a complete face-lift with a multi-million renovation. We are excited to showcase the finished product to our guests! Construction is wrapping up now with only the fitness center left to complete. Thank you for taking the time to write a review...More
My husband has stayed at this particular Holiday Inn Express numerous times. And I personally stayed there a few different times. I think it's been in middle of construction since we started staying there.
The staff has always been top notch! Especially love the woman...More
Thank Jonna Z
Response from MgrHIX, General Manager at Holiday Inn Express SpringfieldResponded 19 February 2016
Thank you for recognizing our staff for a job well done! I appreciate the feedback on the renovation. Its taking us some time to adjust as well, but everything is finally coming together to showcase an amazing finished product! The lobby was not completed during...More
When I stayed at the HI Express in Springfield the stay was fine but the construction was a little odd. They were remodeling and there was mess everywhere. Not a big deal but a little odd. Room was clean, elevator and halls on ground level...More
1 Thank BrienNVanessa
Response from MgrHIX, Manager at Holiday Inn Express SpringfieldResponded 15 December 2015
Thank you for your business! We hope you can come visit again after the New Year. It is extremely difficult to keep a building clean when there is demolition and renovations being completed. Thanks for bearing with us during this process.
Good location and the receptionist and cleaners were very cautious, respectful and professional. I stayed there in October 17th - 19th. Great crews and I will definitely revisit and recommend to others.