Great location. Excellent service. Staff were great. Room was clean. If one thing that should be changed is CARPET on the floor in room. Flooring should be hardwood or something similar. It is cleaner and less problematic for carrying bacteria etc.
Although the hotel was nice enough, and the staff made it right, our bathroom was dirty when we checked it. The shower obviously had not been touched by the cleaning staff, and the toilet was either stained or extremely dirty.
There were ants in the bathroom and hairs in the tub. Enough said but I have to say more. The desk clerk was busy playing on the internet. The best part of the visit was the cheery lady in the breakfast room. Our son had a room but opted to change hotels rather than stay another night.
The hotel was very clean, the staff very clean and courteous. The room was clean and plenty of towels. The breakfast had plenty of variety. The breakfast attendant was very pleasant. The lobby was clean and pleasant. It was a great say.
Satisfied with stay at this hotel. Late checkin was smooth and quick. No hiccups during the stay. Very good stay and friendly, welcoming staff, breakfast was good, Variety of tea , pastries and hot dishes.
This is my second stay in this particular hotel. First experience was as good as the second, that’s why I stayed here again. It’s affordable with the cleanliness and customer service of a high dollar hotel. The rooms were spotless upon arrival and no worries getting me a room, breakfast is wonderful and the staff has a smile on their face that’ll start anyone’s day off great! Wonderful stay, anytime I’m in the Springfield area, this is my go to stay!
Stayed last night was pleasantly surprised at how nice it was the rooms were really clean and nice the breakfast area was great and the woman did a great job and you could tel how much she enjoyed her job and it showed. would stay here again for sure
we have been coming here since the late ninety's and keep coming back several times a year. staff is great so are the rooms .the Ramada has been up dated and modernized and is always great and comfortable.
Our group of 22 stayed 9/17-19/2021. Rooms were dirty, with black mold in dehumidifiers. Rooms were never cleaned, beds were not made, no effort was made to take care of this. The manager was asked to contact us...they never did.
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