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The hotel is nice but as other people have mentioned it is very loud! There was a hunting convention going on that weekend i was there and i could hear all the people coming in and out of their rooms. And the rowdy drunk people...More
Thank Brenda R
Response from IHGCare, Guest Relations Manager at Crowne Plaza SpringfieldResponded 19 September 2015
Dear Brenda R,
Thank you for taking time to post a review of our property. Please accept my apologies for falling short of your expectations on some aspects of your stay. All your comments will be looked into and actions be taken. We take all...More
I was here for work, as I am currently. The staff lacked the luster of good customer satisfaction, as they previously did. When I mentioned the Executive Lounge; I was met with confusion. I will stop at this....this is not your normal Crowne.More
Response from CrownePlazaSprfld, Front Office Manager at Crowne Plaza SpringfieldResponded 2 September 2015
Good Morning Glenhuckins,
I would like to apologize for the stay you had with us. I will inform you that we here at the Crowne Plaza Springfield unfortunately do not have a Executive Lounge on site. I do understand your frustration with this and I...More
I have been coming to this hotel for years. I have a conference here often. The rooms are always very clean and the bed is so comfortable. I agree that you can hear doors slamming as other reviews have stated, but that does not seem...More
Had to get a drink at the Rosewood Restaurant Bar in the hotel because on my floor (9th) I couldn't sleep because all you could hear were doors slamming every 5-10 minutes pretty audibly along with loud pops in the wall like air trapped in...More
Thank Rob R
Response from CrownePlazaSprfld, Front Office Manager at Crowne Plaza SpringfieldResponded 24 August 2015
Good Morning Rob R,
I would like to apologize for the inconveniences you experienced during your stay with us. I will be reaching out to our Food and Beverage Manager in regards to the experience you had in our lounge. We don't want anyone to...More
Stayed here many times this is my last...took 20 minutes to check in, rooms are adequate. Went to Mahogany Grill for dinner - service slow, food marginal at best. Drinks...lousy and expensive pour! Stick to beer or wine. Better yet...Stay down the street and walk...More
US$ 105 - US$ 162 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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