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Crowne Plaza Springfield Convention Center

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Traveller (129)
Room & Suite (117)
Dining (12)
About
Location
Cleanliness
Service
Value
The Crowne Plaza Hotel - Springfield is beautifully decorated with a blend of classic and modern style. This guestroom is designed to meet the changing needs of today’s modern business and leisure traveler. Guests can get down to business or unwind in our appointed accommodations featuring 42” flat screen televisions with premium cable, refrigerators, and complimentary Wi-Fi. We are conveniently located directly off Interstate 55/72 and historic Route 66. The hotel is near the World Headquarters for Bunn-O-Matic Corporation, Illinois Department of Transportation, and the Illinois Secretary of State office complexes. The Crowne Plaza-Springfield is also just minutes away from Springfield's historic Abraham Lincoln sites, including the Abraham Lincoln Presidential Library and Museum. To take care of your professional needs, we have a complete Crowne meetings department that can handle meetings from 10 to 2000. Join the Crowne Plaza - Springfield for breakfast or lunch in our Long 9 Dining Room or relax with a cocktail in the Long 9 Bar and Grill. Try your luck at Regal Slots located inside the Long 9 Lounge! The Crowne Plaza - Springfield also is proud to offer Starbuck's Coffee in our Lobby Harvest Café. Playtime is covered by our 14th floor with an indoor pool, fitness center, whirlpool, sauna and sundeck.
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Property amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Meeting Rooms
Multilingual Staff
Public Wifi
Sauna
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Luxury
Safe
HOTEL CLASS
Hotel links
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Special Offer:Book Direct and Save
Hotel deals
Location
Full view
38Car recommended
Grade: 38 out of 100
24Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
3000 S Dirksen Pkwy, Springfield, IL 62703-4504
Getting there
Capital Airport11 km
Decatur Airport64 km
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Reviews & more
449Reviews
259Photos
3Q+A
80Room tips
Traveller rating
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  • 28
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Popular mentions
We attended their new year's eve party and had a great time. The lobby and ballrooms were kept clean all evening. The appetizers and chocolate bar were fantastic. The music was great. Can't think of one thing to complain about!
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Response from AFiler, General Manager at Crowne Plaza Springfield Convention Center
Responded 6 days ago
Rick, Thank you for taking the time to write a review. We are so glad to hear that you enjoyed Springfield's Ultimate New Year's Eve Party! I know we do enjoyed hosting the event. We do hope that we have the opportunity to be of service again soon. Sincerely, Alan F General Manager
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I generally do not write comments or reviews but wanted to acknowledge the staff at the front desk during a recent trip when we got into a winter storm. They helped me adjust my reservations in fair and friendly manner. A shout out to Laurel for her efforts. We stay at the
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Response from AFiler, General Manager at Crowne Plaza Springfield Convention Center
Responded 1 week ago
Ken, Thank you for taking the time to write a review. Our guest feedback is so very important to us as we use that feedback to continually make changes to enhance our guests stay. We are very happy to here that you enjoyed your stay last weekend and will only stay with us during your travels to Springfield. I know the snow storm caught us all by surprise! I will be sure to share your comments with the team. We do hope we have the opportunity to welcome you back soon. Sincerely, Alan F General Manager
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Stayed at Crowne as part of our kids' Christmas present. Our room was not cleaned. There was trash and a layer of dust underneath the bedside table between the beds, dead flies on window sill, hair in the bathtub, a dirty wash cloth on the shower rod, and the floor was not
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Response from AFiler, General Manager at Crowne Plaza Springfield Convention Center
Responded 2 weeks ago
Thank you for taking the time to write a review. Our guest feedback is most important to us. I sincerely apologize for the challenges you encountered. Cleanliness is an area our guests should never have to question. Please know your comments will be used for further training. We do hope to see you again in the future so we can show you that y our unsatisfactory stay was an exception. Sincerely, Alan F General Manager
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We had planned to stay at another hotel but once we arrived the pool was out of service so we moved to the Crowne Plaza. Everyone was great especially Laurel, Austin and Dominique at the front desk! They were extremely welcoming and accommodating. Food was great, kids loved the
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Response from AFiler, General Manager at Crowne Plaza Springfield Convention Center
Responded 4 weeks ago
Thank you for taking the time to write a review! Our guest feedback is very important to us. We are very glad you enjoyed your stay and were able to enjoy some of the amenities the hotel has to offer. I will surely share your comments with the team, particularly Laurel, Austin and Dominique. We look forward to welcoming you back next year. Sincerely, Alan F General Manager
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I have never stayed at a Crowne Plaza before so I was not sure what I was getting into on this work trip. I was tremendously surprised how clean the venue was and kind all the staff are including convention center and hotel folks! Only bummer is the hot tub was out of order when
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Response from AFiler, General Manager at Crowne Plaza Springfield Convention Center
Responded 29 Nov 2018
Cletarose, Thank you for taking the time to write a review. We are very glad to hear that you enjoyed your stay and that the service was to your expectations. I do apologize about the hot tub. The heating unit unexpectedly went out and we have one on the way! We do hope we have the opportunity to be of service again in the near future. Sincerely Alan F General Manager
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Photo provided by managementCrowne Plaza Springfield Convention Center
Guest room
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Meeting room
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Suite
Photo provided by managementCrowne Plaza Springfield Convention Center
Guest room
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Suite
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12345624
Are there refrigerators in all rooms?
There was a refrigerator in our room.
1 vote
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What do deluxe rooms come with??
sorry, I stayed in a standard room, it was pretty bare bones-
0 votes
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what are the pool hours
sorry I didn't have a chance to use the pool
0 votes
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"Stay at the Holiday Inn Express directly behind this hotel."
"Suite was nice, roomy, quiet, and clean."
"stay away from near elevator located rooms!"
"Ask for a room away from the freeway"
"Ask for any upgrade room."
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12345616
PRICE RANGE
US$ 94 - US$ 202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza springfield hotel springfieldspringfield crowne plaza
LOCATION
United StatesIllinoisSpringfield
NUMBER OF ROOMS
288
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