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Crowne Plaza Springfield

Booking.comUS$ 106*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 139*
US$ 106*
US$ 139*
US$ 106*
US$ 139*
US$ 106*
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Crowne Plaza Springfield
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368 Reviews from our TripAdvisor Community

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Showing 366: English reviews
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Chicago
Reviewed 2 weeks ago

Just stayed 2 nights. The room was well appointed with nice amenities and toiletries. We were on the 8th floor and you could hear some of the highway traffic. Also a previous guest had played several rounds of tic tac toe on the window. What I can't get out of my mind was the last impression which was a knock...

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Helpful?
Thank barbershopchick
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for taking the time to provide feedback. It is very important to us. While I am very glad to hear that some staff went above and beyond, I sincerely apologize for the challenges you encountered. I will be sure to review with our teams so that we can continue to improve our services. We do hope to see...

Reviewed 3 weeks ago via mobile

1 night stay and found on Priceline. Very good value. Room was fine. Best part they had a very nice bar that we visited before bed. It is nice for my wife and I to be able to go down and have a drink in the hotel. I'm at the point who wants to go somewhere in a new town...

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Helpful?
Thank Ron T
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Ron, Thank you for taking the time to provide feedback. We are very glad you chose us as you were passing through town. It is nice to hear you and your wife were able to enjoy a relaxing night int he bar without having to worry about driving and just take the elevator upstairs. We do hope you think of...

Chicago, Illinois
Reviewed 3 weeks ago

For traveling to Springfield, the Crowne Plaza provides a nice location right off the freeway. Even though it's a pretty big hotel - lots of meeting space, it seems - the staff are incredibly friendly and the rooms are very comfortable. There's no shortage of restaurants in the area, but it helps to have a car since the area has...

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Helpful?
Thank Miguel F
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Miguel, Thank you for your kind review and taking the time to provide feedback. It is always very important to us. We are very glad you enjoyed your stay and found the staff friendly. I will be sure to share your comments with them. We do hope to see you again when travel brings you back to Springfield. Sincerely, Alan...

Reviewed 4 weeks ago via mobile

Came down to Springfield to visit colleges for my niece. We checked in kind of late and when we got to our room it wasn't very tidy. Went down to the front desk and spoke to Ryan who immediately apologized and offered us a different room on the same floor. He quickly gave us new keys and also complimentary breakfast....

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Helpful?
Thank Jamila W
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Jamila, Thank you for taking the time to tell us about your stay. Our guest feedback is very important. I do apologize for the challenge you encountered upon check in but very glad to hear that Ryan was able to make it right. The teams at the hotel do pride themselves on providing exemplary service to our guests. We do...

Evansville, IL
Reviewed 4 weeks ago

We had requested a microwave for our room, and it was delivered promptly after we arrived in our room. The concierge checked on us a couple of times via text message in addition to personal call to see whether or not we needed anything else. Good job! My husband loved the hot tub on the roof. It was a great...

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Helpful?
Thank moomama
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for taking the time to write a review. Your feedback is greatly appreciated. We are very glad to hear you enjoyed your stay and you found the hotel very accommodating. Our goal is always try and go above and beyond for our guests. We do hope to see you again in the future. Sincerely, Alan F General Manager

hamilton, United States
Reviewed 13 March 2017 via mobile

Hotel is nice and rooms are nice, only thing is for the price you pay for a room there's no reason why they couldn't offer a Continental breakfast . Most hotel's offer this and it makes it very convenient not to have to get out.

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Helpful?
Thank Julie W
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Julie, Thank you for staying with us and providing us feedback, it is greatly appreciated. We are very glad to hear you enjoyed your stay. As a full service hotel we do offer cooked to order breakfast from the menu and/or breakfast buffet in our restaurant. We also offer several different guest room packages, some of which do include breakfast....

Reviewed 12 March 2017 via mobile

Both nights of our stay there was a group partying next door and in the hallway and guest services never took care of it. They were screaming and smoking and we tried talking to them but it never stopped, even after multiple complaints from multiple rooms. Other than terrible service we had a decent stay.

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Helpful?
Thank Kate R
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Kate, Thank you for staying with us and taking the time to write a review. Our guests feedback is very important to us. I sincerely apologize for the challenges you encountered with other guests. I completely understand how that can damper your stay. I will be sure to review your comments with our security team so that we can continue...

Chester, Illinois
Reviewed 9 March 2017 via mobile

Our family recently gathered together (for the 7th year) at the Springfield Crowne Plaza. As always, a great place to book multiple rooms,with plenty of available lobby space to meet and visit. We were very pleased with the major room renovations. We had 5 rooms, 4 king bed rooms, and 1 double. Hats off to the Crowne for designating several...

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Helpful?
Thank symonelss
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for staying with us and taking the time to write such a nice review. Your feedback is greatly appreciated. It is great to hear that your family continues to come back year after year. I will be sure to share your comments with the staff, particularly Ryan. I am very lucky to have such a great staff. We...

Duluth, Minnesota
Reviewed 2 March 2017

It is a big away from downtown but it is a really neat place to stay. Nice roof top patio, nice swimming pool. Beautiful building inside and the bar was neat. I definitely recommend staying here, it is like staying first class for cheap.

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Helpful?
Thank joh07940
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for taking the time to tell us about your stay. We are very glad to hear that you enjoyed your stay and we definitely appreciate the recommendation. We do hope to see you again in the future. Sincerely, Alan Filer General Manager

New Orleans, Louisiana
Reviewed 2 March 2017

This hotel is very nice. Good pool, has a restaurant and bar plus close to the interstate with several restaurants near by. The beds in out room where nice and comfortable with several pillows. Bathroom was large.

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Helpful?
Thank tadpole1979
AFiler, General Manager at Crowne Plaza Springfield, responded to this review

Thank you for staying with us and taking the time to write a review. Our guests feedback is very important to us and I will be sure to share with our teams here at the hotel. I am very glad to hear you enjoyed your stay and hope you had a relaxing "Girls Weekend". We do hope to see you...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Hotel - Springfield is designed and decorated with the gracious charm of a fine European hotel. The Crowne Plaza - Springfield has newly upgraded bedding in all guest rooms, featuring plush comforters, feather pillows, and pillow-top matresses. Reserve your room now and have have the confidence you are receiving the lowest rate you can find on the Internet guaranteed. Conveniently located directly off Interstate 55 and historic Route 66 and near the World Headquarters for Bunn-O-Matic Corporation, Illinois Department of Transportation and the Illinois Secretary of State office complexes, the Crowne Plaza-Springfield is also just minutes away from Springfield's historic Abraham Lincoln sites, including the Abraham Lincoln Presidential Library and Museum.To take care of your professional needs, we have a complete Crowne meetings department that can handle meetings from 10 to 2000.Join the Crowne Plaza - Springfield for dinner at our Rosewood Dining Room and follow with a relaxing after dinner drink at The Mahogany Bar and Grill. The Crowne Plaza - Springfield also is proud to offer Starbuck's Coffee in our Lobby CafePlaytime is covered also by our 14th floor Indoor Pool, Whirlpool, Sauna and sundeck ... more   less 

Additional Information about Crowne Plaza Springfield

Address: 3000 South Dirksen Parkway, Springfield, IL 62703
Region: United States > Illinois > Springfield
Price Range: ₹ 6,553 - ₹ 10,344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Springfield 3.5*
Number of rooms: 288
Reservation Options:
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Also Known As:
Crowne Plaza Springfield Hotel Springfield
Springfield Crowne Plaza
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Questions & Answers

Questions? Get answers from Crowne Plaza Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher up the less road noise. Don't expect a good view.”
barbershopchick, 9 Apr 2017 | Read review
“Stay at least a few rooms away from the elevator. it wasn't too problematic but if you are a light sleeper it may make a difference.”
MacfromMontgomery, 13 Feb 2017 | Read review
“Top floor facing the north was great!”
gregh622, 2 Dec 2016 | Read review
“Rooms on the 11th floor and above were plush, more luxurious and the views were amazing.”
  • All rooms has a shade screen and room darkening curtains
  • 11th floor suite. Very relaxing and comfortable
  • Sink in one of the suites 11th floor
  • Stylish bedside lamp with adjustable lighting
  • Different dresser with coffee machine and small fridge in suite
  • Sleep right Templespa aroma linen spray - nice touch
  • Single electrical outlet on opposite sides of the bed head board
  • Lamp with single electric outlet
K8981RQgaryp, 18 Sep 2016 | Read review
“12th floor was very quiet.”
  • King room. Bathroom was HUGE. I wish I'd have taken a pic!
PeteandMolly, 23 Jul 2016 | Read review
5 of 5
Booking.com
US$ 106* /night
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CrownePlaza.comUS$ 106
Expedia.comUS$ 106
HotelQuicklyUS$ 139
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Prices are for 1 room, 2 adults
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