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Crowne Plaza Springfield

408 reviews
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Traveller (127)
Room & Suite (116)
Dining (12)
Overview
  • Excellent26%
  • Very good34%
  • Average22%
  • Poor12%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
6 Mar7 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (408)Write a Review
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All reviewsregistration deskred lobsterattended a conferenceking sizedlots of parkinglarge bathroomtop floorsmokey bonesconference centerhotel barflat screen tvupon checknice stayfitness roomindoor poolwater pressureconvention
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1 - 5 of 403 reviews
Reviewed 5 days ago

I stayed here for a WIC conference and everything was wonderful. When I arrived, I was early so my room was not ready, no big deal, they told me to check back in 30 minutes, I had a conference to attend, so that 30 minutes...More

Thank Kami1129
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded 3 days ago

Thank you for taking the time to write a review. Our guests feedback is very important to us. I do apologize for the challenges you encountered getting into your room however I am glad to hear the team was able to follow up to ensure...More

Hotel's Favourite
Reviewed 1 week ago

I was in town for work, and stayed at the Crowne Plaza during my stay. They provided me with an upgrade, which is on the 12th floor, and offer really nice views and are very spacious. That said, I am very sensitive to traffic noise,...More

Thank Jodi R
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded 5 days ago

Thank you for writing a review. Our guest feedback is very important to us and we are very glad to hear you enjoyed your stay. We do get many compliments on the beds and are happy you were able to get a great nights sleep!...More

Reviewed 1 week ago via mobile

I wish a general manager or someone from corporate, just visit the restrooms near the bar Definitely smells like a train station public restrooms.... yuck It’s like no one is really cleaning it daily. Smells like pee the moment you enter My BF who is...More

Thank gigi g
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded 5 days ago

Thank you for taking the time to write a review. Our guests feedback is very important to us and I do sincerely apologize for the challenges that you and your boyfriend encountered during your stay. Cleanliness is something our guests should never have to question...More

Reviewed 3 weeks ago via mobile

A roomy room with an extra large television and a very comfortable bed. Room was very clean. Nice buffet breakfast with eggs any way you want them. Fresh fruit and yogurt, assorted danishes, cold and warm cereals. A good selection of teas. All this for...More

Thank Drgole
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded 2 weeks ago

Thank you for staying with us and taking the time to write a review on TripAdvisor. We are very glad you enjoyed your stay and I will certainly share your comments with our teams. We do hope to see you again when travel brings you...More

Reviewed 17 January 2018

Very nice hotel, big workout room, top floor pool and hot-tub, staff is always helpful and friendly, rooms are big, comfortable and clean. Hotel is close to campus. Hotel has a good bar on second floor and we often hangout there with other visiting parents...More

Thank mrosner
Response from AFiler, General Manager at Crowne Plaza SpringfieldResponded 3 weeks ago

Thank you for taking the time to write a review. Our guests feedback is very important to us. We are very glad to here that you enjoyed your stay. We value our partnerships with UIS and are glad you chose our hotel when in town....More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Room Service
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 94 - US$ 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 94 - US$ 149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (127)
Room & Suite (116)
Dining (12)
Pool & Beach (9)
Business Centre & Event Rooms (13)
Family and Play Areas (1)
Questions & Answers
Ask a question
Stephaniesu1984
7 August 2017|
AnswerShow all 2 answers
Response from Bryan S | Reviewed this property |
sorry, I stayed in a standard room, it was pretty bare bones-
0
Votes
Vikki A
22 May 2017|
AnswerShow all 2 answers
Response from Julie W | Reviewed this property |
sorry I didn't have a chance to use the pool
0
Votes
Room Tips
"If you are sensitive to street noise, ask for a room towards the middle of the hotel"
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"higher floor is were we very and it was great"
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"A great place to stay if you don't actually need to be downtown"
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"Can probably have less noise in the upper floor suites."
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