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Hilton Garden Inn Springfield

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682 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Springfield
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Showing 678: English reviews
Peoria
Reviewed 26 April 2016

Great service by staff went over and above to make sure everything went well for us. Great rooms, clean, quiet. would recommend to everyone. the location is good some shopping close by as well as great restaurants.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Patti P
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

We are close to great restaurants such as Outback, Red Lobster, and Applebee's. Sample tasty American cuisine at the Garden Grille or stay in and enjoy the comfort of our in-room dining. Sip on delicious drinks at the Coaches Bar. Our Pavilion Pantry also offers 24-hour access with convenient grab-and-go items

CHICAGO, United States
Reviewed 26 April 2016

We had an outstanding Conference because of the great staff, and hotel accommodations. The breakfast and all of the conference meals were delicious. The space for the conference was very meeting friendly.

Review collected in partnership with Hilton Garden Inn
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Thank Elaine J
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

We are glad to have hosted your recent meeting and glad you event went well! The Hilton Garden Inn Springfield is delighted to host your next meeting, celebration, or event. It is also the ideal Springfield, IL wedding venue. We offer over 3,000 sq. ft. of meeting and event space in our largest ballroom, which can seat up to 300...

chicago, United States
Reviewed 19 April 2016

Visiting a Hilton Hotel is a very warm and comfortable feeling no matter is it is an Inn or Hotel. They both treat you with great care and make sure you are happy. They have changed me from a Hyatt traveler and confirmed their hospitality service committment.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Valerie R
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

We are glad you are loyal to the Hilton brand and glad we made you feel at home. We are dedicated to your service and our Satisfaction Promise is lived by each and every employee during your stay. A freshly prepared breakfast is offered daily in the Garden Grille restaurant,and dinner is also available each evening from 5-10pm. The Pavilion...

Darien, United States
Reviewed 14 April 2016

I have stayed at this hotel for many years. I'm always pleased. The staff is friendly & helpful. The rooms are always very clean. It's nice you can have dinner at the hotel. It's close to the highway & easy to find.

Review collected in partnership with Hilton Garden Inn
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Thank Walter R
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for the FIVE star review and we are glad you enjoyed our Garden Grille Restaurant open 5-10 each day with room service available. All rooms also boast a convenient hospitality center equipped with a microwave, refrigerator and Keurig coffemaker to help you feel at home. Upgrade to a suite for extra space and a touch of luxury.

Lincoln, Illinois
Reviewed 12 April 2016

Hotel was nice and people were friendly. Very clean and bright colors throughout the hotel and room. There is an Arby's, Long John's Silvers and movie theater across the street. On end of road is a McDonald's. They do have room service from 5 to 10 pm, The breakfast buffet was good for 9.99. The breakfast buffet is from 6...

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Thank Mailgirl72
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Enjoy easy access to Lincoln attractions including the Convention Center and State Capitol, only five miles from the hotel. Go shopping, choose from over 20 restaurants or visit the movie theater, all within walking distance including Red Lobster, Smokey bones, Outback Steaks and more!

Indianapolis, Indiana
Reviewed 10 April 2016

Nothing impressive - but ho early there is nothing like that nearby. Staff were very friendly - not overly friendly - just plain nice. Pool area was clean. Linens were clean -bathroom was clean - - but bathrooms need a remodel.

Review collected in partnership with Hilton Garden Inn
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Thank Vbhusky
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for staying with us. We are glad you enjoyed our indoor pool and hot tub. Enjoy easy access to Lincoln attractions including the Convention Center and State Capitol, only five miles from the hotel. Go shopping, choose from over 20 restaurants or visit the movie theater, all within walking distance.

St. Louis, Missouri, United States
Reviewed 1 April 2016

The rooms were a decent value, but the wafe of cleaning solution both in the room and in the hallways needs to be rectified. The front desk person could have been much more engaging, but the breakfast chef and waitress were excellent as well as the food. Overall, ust not up to Hilton standards in my book.

Review collected in partnership with Hilton Garden Inn
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Thank Matt Sr K
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. We hope you will consider staying with us in the future.

Midwest, United States
Reviewed 30 March 2016

Stayed overnight in Springfield on a road trip from St. Louis to OH. Great price and value for a very nice Hilton Garden Inn. Neighborhood not so appealing but restaurants and a movie theater right there for a one night stay. We managed to visit the Abraham Lincoln home which is a short drive into downtown Springfield. We would choose...

Review collected in partnership with Hilton Garden Inn
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Thank Charles B
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for the FIVE star review and comments regarding the value we offer. We are close to all of the Lincoln Exhibits, Frank Lloyd Wright Dana Thomas House and the Springfield Zoo.

Branson, United States
Reviewed 29 March 2016

We came to Springfield to visit the Lincoln Museum with our children and grandchildren and the Hilton Garden Inn was perfect for us. The staff was friendly and efficient. The rooms were clean and the beds were especially comfortable. The pool was clean and well maintained and our grandchildren enjoyed it very much. The only negative was the Internet service...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank John M
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

Thanks for the review and staying with us. Unwind in a spacious guest room or suite at this hotel in Springfield, IL. Surf the web with complimentary WiFi and enjoy complimentary HBO® on the 32-inch LCD TV. Enjoy delicious local flavors and daily chef's specials at the Garden Grille, open daily for breakfast and dinner. If you prefer the convenience...

Chicago
Reviewed 28 March 2016 via mobile

Was a nice place to stay. Check in 3pm. Check out at 11am. Had a restaurant on site and plenty of choices of places nearby. Fitness room and pool open from 6am to 10pm. Had complimentary water and ear buds. Small fitness room but adequate. There is a fitness center across from the Hilton that I believe front desk has...

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Thank Mica_10
Jeffrey A, Manager at Hilton Garden Inn Springfield, responded to this review

We are glad you enjoyed the fitness center. We also offer complimentary passes to a full service facility for those that want a larger environment or free weights.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
Official Description (provided by the hotel)
We are conveniently located at exit 94 of I-55 on the SE side of Springfield with shopping, movie theaters, and over 20 restaurants within a couple of blocks. We are also just minutes from the State Capitol Building Downtown and the Lincoln sites.-Complimentary high-speed Internet access and secure, remote printing to the business center-Refrigerator, microwave, and coffee maker in every room-117 guestrooms (16 suites)-Full service Great American Grill Restaurant for breakfast and dinner-Evening room service-Pavilion Lounge-Heated indoor pool and whirlpool-Workout facility-Complimentary outdoor parking-Just over 4,200 sq. ft. of divisible meeting space to accommodate up to 200 people banquet style-On-site catering from our Executive Chef-Service that is focused on what is most important. YOU! ... more   less 

Additional Information about Hilton Garden Inn Springfield

Address: 3100 S. Dirksen Parkway, Springfield, IL 62703
Region: United States > Illinois > Springfield
Price Range: ₹ 6,545 - ₹ 12,369 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn
Hotel Style:
#6 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#10 Family Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Springfield staff and other travellers.
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Fond du Lac, Wisconsin
over a year ago
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Fond du Lac, Wisconsin
over a year ago

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Questions? Get answers from Hilton Garden Inn Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some rooms have a separate living room, which would be good when traveling with a family.”
 of 5 bubbles michaelbP8862US, 11 Aug 2016 | Read review
“First floor rooms near the kitchen smell like food”
 of 5 bubbles stevehU7057MV, 18 Jul 2016 | Read review
“The runs perpendicular to the street and the freeway. If you want a quiet room do not pick one on either end of the halls.”
 of 5 bubbles 608heatherm, 2 Jul 2016 | Read review
“Wifi is supposed to be free for HHonnors members, but I didn't get it to work.”
 of 5 bubbles danielrk2015, 3 May 2016 | Read review
“I believe any room is wonderful.”
 of 5 bubbles jryan323, 17 Mar 2016 | Read review
5 of 5