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Hilton Garden Inn Springfield

Booking.comUS$ 104*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 115*
US$ 104*
Great Deal
US$ 115*
US$ 105*
US$ 115*
US$ 105*
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Hilton Garden Inn Springfield
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698 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Springfield
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Showing 694: English reviews
Saint Charles, Missouri
Reviewed 21 July 2016

Right off the highway but very quiet. Close to everything. Amazing and caring staff that ensure you are satisfied. Everything you expect from a Hilton family hotel but this staff goes above and beyond to ensure you have a great experience.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Al_n_Suzy_13
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for the comments about our team! I just became the new General Manager at this hotel and I can tell you they are an awesome group!

Sun City, AZ, United States
Reviewed 20 July 2016

I stayed at both the Hilton and Crowne Plaza next door. Both were very nice, but the Hilton had a microwave and a freezer that was lacking at the Crowne. Hilton had an easy to access room. If I had to make a choice in the future, Id stay at the Hilton.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Fred B
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

I appreciate your review of your stay and the extra information you have provided for guests shopping the area. If I can ever be of assistance to you on a future stay please feel free to contact the hotel directly and ask for the general manager.

sherrard
Reviewed 19 July 2016

Our stay was nice however the hot tub was not working and we were not told during making our reservation after asking questions directly regarding the hot tub. The bed in the room was on the harder side and the water pressure in the bathroom was poor.

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank sandykids2
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

We have repaired the issue with the hot tub and on behalf of my team I want to apologize for the issues you experienced during your time with us. My Chief Engineer is working on the water pressure and making sure that Garden Sleep System bed is functioning correctly to customize your sleep experience. I would like to make amends...

Reviewed 19 July 2016 via mobile

This review is a little late, but this place is beautiful. Quiet at night (I was gone during the day). Front desk staff was polite, and Kristen from the kitchen was very helpful. I would defiantly recommend this place to friends! Thank for the stay!

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Helpful?
Thank Cheyanne M
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Thank you!

Reviewed 19 July 2016

We stopped here overnight on the way to St. Louis. We checked into the hotel around 10:45 PM and the front desk host was waiting at the desk and greeted me right away instead of the usual bell to ring when checking in so late. The hotel was clean, updated and modern, we were happy with our brief stay here.

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Helpful?
Thank Steve H
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

I appreciate knowing that all hours of service are meeting and exceeding our guests' expectations. Thank you very much for the feedback!

Maryland Heights, Missouri
Reviewed 13 July 2016

I would highly recommend Hilton Garden Inn , Springfield, Il. The staff are extremely friendly, room was very comfortable and an exceptional value. The location is perfect, several excellent restaurants in the immediate area.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank catherinek437
HGISpringfieldIL, General Manager at Hilton Garden Inn Springfield, responded to this review

Thank you!

Saint Peters
Reviewed 7 July 2016

Nice hotel. Fitness room was not as equipped as the photo showed. Free weights would have made it complete. Quiet environment. Easy access to restaurants, attractions, and interstate. Would stay again!

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Sue H
HGISpringfieldIL, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

Thank you for letting us know about your most recent stay with us. We also have day passes to the local fit club for any guest staying at our property. We hope to see you again in the future. Have a great week!

San Antonio, Texas
Reviewed 5 July 2016

Property was well kept. Quick service and helpful staff. Great water pressure in the shower...random but that kind of thing matters to me. Comfortable beds. We have a tempurpedic at home and usually we don't sleep well on anything else but we did on this bed.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank amberj950
HGISpringfieldIL, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

We are very appreciative of your kind remarks about the quality of your stay. The employees and staff are committed to exceeding all of our Guests’ expectations and are always very pleased when a Guest lets us know we have accomplished that. Have a great week!

Madison, WI
Reviewed 4 July 2016

The room was clean but we had several problems - toilet wasn't working right, light bulb on bedside lamp burned out, in room hot tub took over an hour to drain. The people were friendly and fixed the toilet while we were at dinner. It's a typical HGI and we appreciated the refrigerator. Breakfast was good -hot and plentiful. You...

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Helpful?
Thank Lady312
HGISpringfieldIL, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

On behalf of the staff I will like to apologize for any issues that occurred during your recent stay with us. We take great pride in delivering great customer service an we are very pleased when have met or exceeded the guest expectations. We hope to see you again in the future. Have a great week!

Detroit
Reviewed 4 July 2016

The hotel has a contemporary design. The lobby has unique seating areas including a large conference/dining table and a fireplace. The rooms are a nice size, but the TV is small given the room size. The desk chair was one of the comfiest I've sat in. Very nice room amenities included an adjustable sleep number bed and a Keurig. The...

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Helpful?
Thank JollyTravelerDetroit
HGISpringfieldIL, Front Office Manager at Hilton Garden Inn Springfield, responded to this review

We are very appreciative of your kind remarks about the quality of your stay. The employees and staff are committed to exceeding all of our Guests’ expectations and are always very pleased when a Guest lets us know we have accomplished that. Have a great week

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
Official Description (provided by the hotel)
We are conveniently located at exit 94 of I-55 on the SE side of Springfield with shopping, movie theaters, and over 20 restaurants within a couple of blocks. We are also just minutes from the State Capitol Building Downtown and the Lincoln sites.-Complimentary high-speed Internet access and secure, remote printing to the business center-Refrigerator, microwave, and coffee maker in every room-117 guestrooms (16 suites)-Full service Great American Grill Restaurant for breakfast and dinner-Evening room service-Pavilion Lounge-Heated indoor pool and whirlpool-Workout facility-Complimentary outdoor parking-Just over 4,200 sq. ft. of divisible meeting space to accommodate up to 200 people banquet style-On-site catering from our Executive Chef-Service that is focused on what is most important. YOU! ... more   less 

Additional Information about Hilton Garden Inn Springfield

Address: 3100 S. Dirksen Parkway, Springfield, IL 62703
Region: United States > Illinois > Springfield
Price Range: ₹ 6,740 - ₹ 12,248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Springfield 3*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hilton Hotels Direct, Orbitz, Travelocity, Hotwire, Cancelon, Priceline, Evoline ltd, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Hilton Garden Inn Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Springfield Hotel Springfield
Springfield Hilton Garden Inn
Hotel Style:
#6 Business Hotel in Springfield
#9 Romantic Hotel in Springfield
#10 Family Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Springfield staff and other travellers.
4 questions
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Fond du Lac, Wisconsin
over a year ago
over a year ago
over a year ago
Fond du Lac, Wisconsin
over a year ago

See all questions (4)

Questions? Get answers from Hilton Garden Inn Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor away from elevator”
12318, 11 May 2017 | Read review
“Some rooms have a separate living room, which would be good when traveling with a family.”
michaelbP8862US, 11 Aug 2016 | Read review
“First floor rooms near the kitchen smell like food”
stevehU7057MV, 18 Jul 2016 | Read review
“The runs perpendicular to the street and the freeway. If you want a quiet room do not pick one on either end of the halls.”
608heatherm, 2 Jul 2016 | Read review
“Wifi is supposed to be free for HHonnors members, but I didn't get it to work.”
danielrk2015, 3 May 2016 | Read review
5 of 5
Booking.com
US$ 104* /night
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Expedia.comUS$ 105
TripAdvisorUS$ 104
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Prices are for 1 room, 2 adults
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