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Hilton Garden Inn Springfield

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Traveller (54)
Room & Suite (31)
Dining (9)
Overview
  • Excellent55%
  • Very good26%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(84 reviews)
“hot tub”(25 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Springfield
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Springfield
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (785)
There are newer reviews for Hilton Garden Inn Springfield
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Traveller rating
424
204
86
42
25
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Time of year
LanguageEnglish
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424
204
86
42
25
Show reviews that mention
All reviewsfront deskhot tubstaff was friendlyroom was cleanoff the highwaygreat place to staynext morningbusiness tripbreakfast staffwater pressureeasy accessvery nice hotelfree breakfastconvenient locationwould definitely stay here againlincoln sitessausage
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11 - 15 of 781 reviews
Reviewed 5 February 2018

Always a solid place to stay for meetings. Adequate work out facilities, breakfast in the morning, and friendly and attentive staff. Great location making it easy to get downtown in ten minutes, and an easy hop to the highway as well.

Thank Clara M
Response from Christopher F, General Manager at Hilton Garden Inn SpringfieldResponded 5 February 2018

Thank you for the review! We know sometimes adequate is not good enough so if you ever need a more robust workout we have complimentary passes to FitClub for our guests. We look forward to seeing you again!

Reviewed 29 January 2018

Staff and service is awesome. Very tentative to your needs and the hotel does everything possible to ensure you feel welcome. It’s one of the better Hilton’s I have stayed at and I’m glad we chose to stay hereMore

Review collected in partnership with Hilton Garden Inn
Thank Jeffrey W
Response from Christopher F, General Manager at Hilton Garden Inn SpringfieldResponded 29 January 2018

Thank you very much for the kind words. I have said it many times but I will say it again, having a team that thoroughly enjoys what they do is the difference maker at this hotel. I will enjoy sharing your feedback with them. Thank...More

Reviewed 28 January 2018

Clean, as a single woman I felt safe and secure. My only disappointment was no free breakfast , but I managed. Although 9.95 isn’t bad for a full breakfast. The bed was super comfortable, which is very important to me. The room was quiet and...More

Review collected in partnership with Hilton Garden Inn
Thank wussgirl
Response from Christopher F, General Manager at Hilton Garden Inn SpringfieldResponded 29 January 2018

Thank you for the review. Out of everything we do at a hotel I think making people feel safe and secure can be an underrated quality for many people. My team takes great pride in not just making our guests feel secure but doing all...More

Reviewed 26 January 2018

This was a group business reservation. The hot tub is only functioning as a hot tub because the jacuzzi was broken. No jets were working. It will be repaired in the future. The beds need to be updated and will be updated in the future....More

Review collected in partnership with Hilton Garden Inn
Thank T6297SNnickc
Response from Christopher F, General Manager at Hilton Garden Inn SpringfieldResponded 26 January 2018

Thank you for the review. We have tried numerous "fixes" to correct the original design of the hot tub to have jets but unfortunately will have to await a rebuild of the unit. While hot an a convenient place to relax we fully understand that...More

Reviewed 25 January 2018

We always look forward to our stay. From the sales staff to those cleaning the rooms, we are always satisfied. They make us feel welcome and always work with us to make our experience the best. I asked for a few changes and not questions...More

Review collected in partnership with Hilton Garden Inn
Thank rmc279
Response from Christopher F, General Manager at Hilton Garden Inn SpringfieldResponded 26 January 2018

Fun! That's our team's mission! We take great pride in not just being a bed to rest your head and I am happy that my team made your stay enjoyable. Thank you for sharing!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 94 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Springfield
#9 Family Hotel in Springfield
#9 Romantic Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 94 - US$ 225 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Business Hotel in Springfield
#9 Family Hotel in Springfield
#9 Romantic Hotel in Springfield
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (31)
Dining (9)
Pool & Beach (5)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
Emily G
8 March 2016|
AnswerShow all 3 answers
Response from Jeffrey A | Property representative |
Breakfast is $9.95 or you can purchase in advance a few dollars by buying the B&B rate that is good for 1-4 persons.
0
Votes
Ashlee S
10 August 2015|
AnswerShow all 7 answers
Response from mr_masterangler | Reviewed this property |
Don't remember but the hotel sucks anyway bar or not
0
Votes
John B
6 March 2015|
AnswerShow all 4 answers
Response from E S |
They offer a bfast buffet for 9.95/person, but when we checked in our attendant upgraded our room to include bfast for $20 more which saved us money bc we had 3 adults and one child. It was a great breakfast and we couldn't... More
1
Vote
Room Tips
"Book a room with breakfast -- at this hotel it is worth the little bit extra it will cost."
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"get a room away from the highway"
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"about the only tip would be stay away from the pool to minimize noise. But it was quite for me"
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"Top floor away from elevator"
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