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BEST WESTERN Clearlake Plaza

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BEST WESTERN Clearlake Plaza
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194 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Clearlake Plaza
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Showing 183: English reviews
Goshen
Reviewed 24 August 2016

Facility has been upgraded and everything is very nice. Bed is super comfy. Rooms are clean and pleasant smelling. Enjoyed our stay and will stay here again when passing through. Highly recommend this place. Good job Best Western!!!

Review collected in partnership with Best Western
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Helpful?
Thank Ann K
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, Thank you for offering a review from your recent stay. We appreciate you taking a few moments to give us your feed back. What a pleasure it was to hear about your positive experience with us. It's very rewarding to read a great review they mean a great deal to our team. Look forward to your future visits....

Menomonee Falls, United States
Reviewed 16 August 2016

Took 3 Grandkids on tour of the Capitol and found our way to all the Lincoln Exhibits. Location could not have been better. Very comfy beds and great swimming pool and to top it off, wonderful great breakfast for the family. Plenty of choices.

Review collected in partnership with Best Western
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Helpful?
Thank Donna W
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear Donna, Thanks for offering a review from your recent stay with us. What a pleasure it was to hear about your positive experience with us. We are glad to hear you were able t take advantage of all our amenities. Hope to see you in future. Thanks again

Lafayette, Indiana
Reviewed 1 August 2016

I stay at Best Western's almost exclusively when I travel, so I have developed a pretty good feel for what I am going to get when I stay at a BW property. While there were certainly things that I liked about this property, I feel that the nightly rate is a bit high for what you get. Nothing went terribly...

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Helpful?
Thank Inquisitive_Wayfarer
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, Thank you for posting a review on tripAdvisor. The feedback that you provide is greatly appreciated & a very valuable tool in assisting us to provide the best service possible. We look forward to serving you on your future visits to Springfield IL. Thank You.

Hartsburg, Missouri
Reviewed 25 July 2016

The desk clerk was friendly and very helpful. She got out her map and helped us find several attractions we were asking about. I would rate her above average in all aspects. Good job. Plus she was a redhead.

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Helpful?
Thank michael r
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Thank you for posting a feed back on trip advisor. Thank you for acknowledging the great customer service you recived during your stay.Every guest is important to us & knowing you had a great stay is wonderful news. Hope to see you in future. Thanks again.

Reviewed 6 July 2016

The quietest hotel I have ever stayed - did not hear any noise at all. Bed was very comfortable- would have preferred a roll in shower but that was not available. Room was accessible to me. Friendly staff at check in- signed us up for Best Western Rewards.

Review collected in partnership with Best Western
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Helpful?
Thank Allen D
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear Guest, What a pleasure it was to hear about your positive experience with us. We appreciate you taking the time & giving us a feedback on tripAdvisor. I apologize about not haveing the roll in shower room available.Thank you for acknowledging the great customer service you received during your stay. Thank you.

Branson, Missouri
Reviewed 1 July 2016

The staff was friendly and welcoming and the property was clean and updated. It was a lovely place to stay after a long day of driving. Will definitely return. Conveniently located near the interstate, but did not hear any noise from it. Several options for restaurants in nearby, too.

Review collected in partnership with Best Western
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Helpful?
Thank SoloTraveler1967
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, Thank you for your wonerful review.First of all thank you for choosing Bestwestern clearlake plaza.Our goal is to provide excellent service & a clean hotel. we look forward to your future stays with us. Thank you.

Minnesota
Reviewed 1 July 2016

We asked for a quiet room and we received a room away from the road and the AC equipment was quiet. We liked the location (easy to find from the Interstate) and the bed was very comfortable. We highly recommend this Best Western.

Review collected in partnership with Best Western
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Helpful?
Thank MinnesotaLouie
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, Thanks for offering a review from your recent stay with us. What a pleasure it was to hear about your positive experience with us. It's very rewarding to read a great review they mean a great deal to out team. We look froward to your future stays with us. Thank you again.

Boston MA
Reviewed 28 June 2016

Very convenient to interstate and old 66, as well as the city its self. there is a inside pool, many places to eat. the hotel is clean and well kept staff was friendly, breakfast is as expected good but self serve

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Thank MeterReader
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear guest, Thank your for offering a review from your recent stay. I appreciate you taking a few moments to give us your feedback. Every guest is important to us & knowing you had a great stay is wonderful news. It's our goal to be the friendliest hotel staff in town & of course offering clean & comfy accommodation. We...

Carrollton, Ohio
Reviewed 22 June 2016

Nice clean rooms.Very quiet.Great staff. Night front desk clerks were very nice. Housekeeping did a great job cleaning our rooms. Good breakfast choices.All night coffee and tea if you want. Starbucks and Mcdonalds close to hotel. Would definitely stay again.

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Helpful?
Thank auntvamp55
Daksha P, Owner at BEST WESTERN Clearlake Plaza, responded to this review

Dear Guest, Thank you for taking time & posting a review on tripadvisor. We pride ourselves in providing excellent service to each of our guest.What a pleasure it was to har about your positive experience with us. Thank you for acknowledging the great customer service you received during your stay with us. Thank you.

Reviewed 15 June 2016 via mobile

This hotel was not up to Best Western standards. It is not in a good area, very small, and had issues with a/c. The agent at check in was very nice and did her best to resolve issues. Poor girl also had to work the audit due to a no show employee. She was still friendly in the morning tho....

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Thank 695kathrync

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access

Additional Information about BEST WESTERN Clearlake Plaza

Address: 3440 E Clear Lake Ave, Springfield, IL 62702-6210
Region: United States > Illinois > Springfield
Price Range: ₹ 5,229 - ₹ 8,170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Clearlake Plaza 2.5*
Number of rooms: 43
Reservation Options:
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Also Known As:
Best Western Springfield
Springfield Best Western
Hotel Style:
#11 Business Hotel in Springfield
#13 Family Hotel in Springfield
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Clearlake Plaza staff and other travellers.
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Questions? Get answers from BEST WESTERN Clearlake Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Join Best Western Rewards Program”
 of 5 bubbles Cyfans1822, 1 Oct 2016 | Read review
“i was here twice in June one on the 1st floor the second on the 2nd both were very good”
 of 5 bubbles MeterReader, 28 Jun 2016 | Read review
“Our room was on the end closest to the busy Clear Lake Ave, and I expected it to be fairly noisy through the night. Very quiet.”
 of 5 bubbles MarilynSnIL, 17 May 2016 | Read review
“Room 119 is the King Suite right near the pool. Ask for a free upgrade”
  • Room 119, King Suite
  • Room 119, King Suite
 of 5 bubbles snipe49445, 2 Mar 2016 | Read review
“We have been on the side that faces the parking lot and sometimes you can hear people shutting their car but no problem.”
 of 5 bubbles CruiserIllinois, 6 Dec 2015 | Read review
5 of 5