We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hampton Inn & Suites Springfield - Southwest

Visit hotel website
Traveller (53)
Room & Suite (49)
Dining (14)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
At Hampton Inn & Suites Springfield-Southwest in Springfield Illinois,retire to your spacious guest room and surf the web with free WiFi. Upgrade to a stylish studio or one-bedroom suite for extra space, allowing you to fully stretch out and relax. Homelike amenities such as microwaves and refrigerators are available in every room. Enjoy easy access to Lincoln Presidential Library and Museum and many Lincoln sites.
Read more
Property amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Wheelchair Access
Show more
Room features
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Value
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
822Reviews
135Photos
8Q+A
51Room tips
Traveller rating
  • 610
  • 165
  • 32
  • 8
  • 7
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
I like Hilton properties, generally, and this was a decent one. Good sound-proofing (so good sleep), nice sized room, nice pool, friendly staff. But... the bathroom could use some low-level maintenance/deep cleaning and there was MOLD in the coffee maker from an old bag left
Read more
Review collected in partnership with Hampton
Response from dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest
Responded 5 days ago
Hello Trip! I'm Darrin, general manager here at Hampton Springfield Southwest. I want to thank you first for offering your feedback. Someone once told me when a guest takes the time to share a problem they incurred during their stay, its a gift. A gift that allows us to make sure it doesn't happen again. The very morning you came to our desk to explain that you discovered the tea bag left in your coffee pot I used it as teaching moment during our morning team member huddle. We discussed the perception it might have created and ways to prevent it from reoccurring. I am so very sorry, and embarrassed, that you encountered this. The coffee pot was disposed of. I'm grateful you were pleased with how we resolved the issue to your satisfaction. I'm glad that you had an otherwise pleasant stay including a high quality sleep experience and found our rooms quiet and a good size. Thank you for choosing Hampton Southwest. Again, please accept my sincerest apologies. Yours in Hospitality, Darrin, GM
Read more
Hotel's Favourite
The staff were very friendly and welcoming!! I loved all the small details with the chalkboard signs! The room was spacious and very clean! There was a welcome note and arrival/departure were super easy, staying in line with the Hilton Brand!! I’ll be back :)
Read more
Review collected in partnership with Hampton
Response from dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest
Responded 15 Jan 2019
Hi Holly K, Thanks for offering up your experience! We appreciate you noticing the details. We're all about the creating memorable experiences for our guests! I'm thrilled to read you found your room so very clean and spacious. We appreciate your feedback and can't wait to have you back with us again. Making you HAPPY makes us HAPPY! Yours in Hospitality, Darrin, GM
Read more
This hotel was very well kept and the rooms were clean. The breakfast was very good. I did not use any of the facilities outside the room and the breakfast area, so I cannot speak to them, but they appeared well kept walking by.
Read more
Review collected in partnership with Hampton
Stayed here for two nights for my daughters dance competition which was at Bank Of Springfield convention center (maybe 20 minutes away). Room was clean and comfy. Loved the bedding and pillows, slept great. The heater unit worked well and the room temperature was always
Read more
Review collected in partnership with Hampton
I stayed for business and was very pleased with this hotel. The staff was extremely kind and nice. Housekeeping, Lounge, Dining Room, Front Desk, every single one I encountered was like this. Good job Hampton Inn & Suites Springfield - Southwest!
Read more
Review collected in partnership with Hampton
Response from dthurman2, General Manager at Hampton Inn & Suites Springfield - Southwest
Responded 1 week ago
Well thanks SandraKR! On behalf of all of here at Hampton Southwest, we appreciate your comments and so glad you found the team to be kind. It's our aim to be a friend while you're in town. Thank you for being our guest and we hope you'll come and visit again soon. Many Thanks, Darrin, GM
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Great room!
Clean room, comfy bed1
A spacious sitting room separate from the bedroom
PreviousNext
12345610
no
2 votes
Show all answers
Are the bathtubs large?
Some rooms have walk in showers but enlarge they are standard sizes tubs.
0 votes
Show all answers
Is your pool a salt water pool?
Not that I remember when we used it.
1 vote
Show all answers
Hampton Southwest is located about a 15 minute drive from downtown where the Amtrak is located. The hotel does not offer shuttle service. Hampton Southwest is near Springfields popular shopping and restaurant locations.
0 votes
Show all answers
No, Hampton Southwest has no guest shuttle service.
0 votes
Show all answers
PreviousNext
12
"Make Sure Sheets are Clean. Check for blood before getting into bed."
"This hotel is away from major highways, and will not suffer from road noise"
"We were on the 3rd floor, very quiet."
"The third floor was quiet and I think they put us away from the families with small children, which we appreciated."
"2 queen suite very spacious and comfortable at end of hallway"
PreviousNext
12345611
PRICE RANGE
US$ 112 - US$ 163 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites springfield - southwest hotel springfieldhampton inn and suites springfield - southwesthampton inn springfieldspringfield hampton innhampton inn hotel springfield
LOCATION
United StatesIllinoisSpringfield
NUMBER OF ROOMS
83
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing