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Staybridge Suites Springfield-South, an IHG Hotel

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4231 Schooner Drive, Springfield, IL 62707
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (80)
Room & Suite (60)
Dining (2)

About

#21 of 39 hotels in Springfield
Location
Cleanliness
Service
Value
With our convenient location just off I-72 in SW Springfield, the Staybridge Suites® Springfield South hotel offers guests comfortable accommodations and friendly service for a weekend getaway or an extended stay trip. Whether you are traveling to Springfield for business or leisure, you can feel right at home in one of our spacious suites with fully equipped kitchens. Our hotel is conveniently located ten minutes away from both the University of Illinois Springfield and Lincoln Land Community College campuses and we are also equally close to St. John's Hospital. You can find plenty of entertainment year round to fill your free time in Springfield, Illinois. Our Southwest location puts you within minutes of attractions like Knight's Action Park, Lake Springfield and Piper Glen Golf Course. While in town, be sure to visit Abraham Lincoln's home and the Lincoln Presidential Library and Museum, both of which are a short drive away from the hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Electric vehicle charging station
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Complimentary tea
Meeting rooms
BBQ facilities
Baggage storage
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Coffee / tea maker
Kitchenette
Dishwasher
Flatscreen TV
Hair dryer
Microwave
Refrigerator
Stovetop
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish
206Reviews1Q+A39Room tips
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Charlene A wrote a review Sep 2022
Bloomington, Indiana637 contributions307 helpful votes
This is a pretty typical Staybridge Suites albeit the suite was dated due to lack of device outlets, etc. It was clean, but I think the carpet could use a good scrubbing. Staff was pleasant enough - not thrilled to see me until I lit up and made her smile. Room was quiet and our dog was warmly welcomed - big deal to us. I would stay again.
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Date of stay: September 2022
Value
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Service
Room Tip: Basically rural, so they would all be quiet.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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John F wrote a review Sep 2022
2 contributions2 helpful votes
My wife, my 6 year old daughter, and I stayed 9/2 - 9/4. Hotel seems nice on the outside and even nice on the inside. However, there were three issues that I feel the management needs to take to heart: 1) Door lock was tough to open. We tried pushing down the handle after swiping our room key. That didn't work. We tried pushing up, and until we almost lowered our shoulder to force the force open, it would not open...on every occasion during our stay. Maintenance needs to get involved to get it fixed for the next guest. 2) Carpet was not well cleaned in our room. All three of us woke up barefoot (obviously) and noticed by the time we went to the washroom and put socks on for breakfast, our feet were black. That simply is not a 4.2 or 4.3 out of 5 star rated hotel. 3) On 9/4, my daughter broke a plate before getting food at the buffet. The lady in charge of the buffet could not have been more insensitive to my daughter who said "sorry" to her. Some other employee asked her if another spill in the breakfast area was going to be cleaned up by her and said "I called someone else to clean it up". Then, keeping in mind the breakage happened at 10:30 a.m., when we were leaving on our late checkout, at 12:45 p.m., 2 hours and 15 minutes later, we walked by the breakfast area. and the spill was still there. I don't know what's worse...having no respect for your employer and passing the buck on cleaning up a mess or disrepecting your customers so badly by just leaving a spill where anyone could have slipped and fell....leading a lawsuit against the hotel. Besides these issues that irked me, I think the hotel is nice. I like the a/c ice cold and it worked great cooling down the bedroom and main seating area after showers. It was not hot and sticky like some hotel rooms are. The breakfast was pretty good. I did not care for egg whites as an egg dish on 9/3, but that's just me. I loved the bacon, fruit, bagels, and potatoes....I left full and happy. The weekend breakfast hours of 7:30-10:30 are the best of ANY HOTEL I HAVE EVER STAYED AT. It was slower around 10:15, so didn't get the "last minute crush" that occurs at other hotels near the end of the buffet, especially when it ends at 9:30 or before on the weekends. Parking is free and ample. Hotel's non-smoking policy was evident (no smoke smell and no jerks hanging right outside the door smoking). There is only one elevator and its kind of slow, so if in a rush, be ready to walk up or down from the 2nd or 3rd floor. The breakfast area, guest computer area, and front desk area look nice. Hope the negatives I mentioned can be improved (staff meeting telling the involved employee to "step up" or "get out" should do the trick.) I'd like to give it another try, but think at a lower price point. The pool is very well kept up, no foul smells, the water was a nice temperature, and lighting was adequate (though more lighting would improve the guest experience. The check-in process was easy and staff was friendly.
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Date of stay: September 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Staybridge Suites Springfield-South, an IHG Hotel
Responded 20 Oct 2022
Hello, John F Thank you for letting us know about your experience and choosing our property. It's very important for us and will help improve the quality of our service. I apologize on behalf of the hotel. We are currently working on the issues you encountered. Our local team will ensure we improve our quality. I have also forwarded your review to our management for further action. We truly enjoy delivering the most memorable experience for every guest. I hope you give us another chance to show you we can do better. Hopefully, we'll see you again soon. Alejandro G. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DPLowcountry wrote a review Feb 2022
Seabrook Island, South Carolina65 contributions31 helpful votes
Pros: Friendly, accommodating staff; excellent location for proximity to restaurants, shops, and services. OK cleanliness, but nothing special. Our suite did have good HVAC setup with a closeted unit and vents high on the walls, instead of below-widow units that blow in your face. South-facing rooms have best potential for being quiet. Cons: Property is showing its age in terms of necessary maintenance and general wear and tear on furnishings. Dated decor. Bottom line: Not enough price to value proposition to make this my first choice for a return visit. Property doesn't stack up particularly well with newer entries in this niche given their tariffs. .
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Date of stay: January 2022
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Some south rooms face rear lit basketball court that could generate some unwanted noise in warmer...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Staybridge Suites Springfield-South, an IHG Hotel
Responded 21 Feb 2022
Hi DPLowcountry, Thank you for choosing our hotel for your visit to the area. We strive to offer our guests quality service and comfort. I'm sorry that your experience was unsatisfactory due to the condition of our hotel not being in good shape. I have shared your sentiments with the management team for their reference. I trust they'll use your feedback for future hotel improvements and ensure a better stay experience moving forward. We hope we will have another opportunity to show you the excellent service our hotel brand promises. Regards, Virgil N. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andithenana wrote a review Dec 2021
Blackduck, Minnesota229 contributions64 helpful votes
+1
We love Staybridge hotels, always top service, quality and cleanliness. But this one here, mmmmm, not so much. Service, the desk clerk was very friendly no issues there. The issue is cleanliness!! I'm not sure if they wipe down the fridge every time, plus in the shower, ugh!! Dust and hair in the shower, knob missing on the stove, and food/dirt smears on the fridge. Oh, the luggage cart needs to be oiled!! Came in after midnight and it squeaked and squealed all the way to the room, hopefully I didn't wake anyone!!
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Date of stay: December 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Staybridge Suites Springfield-South, an IHG Hotel
Responded 2 Jan 2022
Hello Andithenana, Thank you for choosing to stay with us and for sharing your experience with the accommodation. I'm sorry to learn that your stay was not as comfortable as it's supposed to be because of the room upkeep, and luggage cart. I know that this can be upsetting especially when your trip was supposed to be a relaxing one. I have shared your comments to our hotel management to address this immediately and I am confident they will take steps to improve on cleanliness, maintenance and check for necessary repairs or upgrades. Despite some of the services not meeting your expectations, I hope you choose IHG still on your future travels. Sincerely, Jenilyn J. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike H wrote a review Oct 2021
1 contribution
Stayed in room 331, room was not what i would have expected for a 4 star hotel. Carpec and furniture was heavy worn. I checked in late Thursday evening went straight to bed thermostat was set low and room was very cold. Was gone most of the day Friday till late. Then spent saturday evening in the room. The flea's were simply outrageous! I have never experienced anything close to this. After taking a shower and walking across the carpet my legs were covered in fleas. All my clothes, suitcases, now my car, is infested with fleas. We have flea bites all over us both. This is appalling. Desk clerk would not do anything. Emailed the manager. No answer. No surprise!
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Staybridge Suites Springfield-South, an IHG Hotel
Responded 18 Oct 2021
Hi E5424EOmikeh, Thank you for taking the time to post a review of your stay with us. I was very concerned to read your comments regarding room cleanliness, carpet condition, air conditioning, comfort, value, and customer service. I understand your disappointment and I'm sorry. I will share your review with our team for improvements on our end. We appreciate you for staying with us and in line with this, I sent you a private message to address your concerns. I appreciate you as our guest and I still hope you would give us another chance in the future so this time we can show you a home-like environment experience. Orlando A. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian B wrote a review Oct 2021
East Amherst, New York8 contributions1 helpful vote
We've stayed at this facility annually for more than a decade. This year was an unfortunate surprise. First let me say the staff were fine, but they had little to work with. With Covid, we expected to cook some meals in our room, but there were no pots or pans, and no silverware. Someone was finally able to find two forks, knives and spoons. The carpeting in the halls needed replacing 5 years ago, and it is now beyond worn and dirty. We understand that some amenities will not be available with Covid, but we stay in a facility with a kitchen for reason - to be able to use the kitchen! The floors in the kitchen were filthy. My wife wiped up a spill with a wet paper towel, and it came up black. The cutlery drawer insert for holding the cutlery was dirty and full of crumbs. The bed was comfortable and the bathroom was clean.
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Date of stay: September 2021
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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TnTraveler1968 wrote a review Sep 2021
Bristol, Tennessee92 contributions12 helpful votes
+1
Stayed in their 2 bedroom suite. Room was dirty and very damp - see pictures. Ice maker in fridge was broken, and remote for living area TV did not work. Decent bed although I don't know how clean it really was. We just woke up the next morning and got the heck out of there before we contracted something.
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Date of stay: September 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Denise P wrote a review Jun 2021
18 contributions1 helpful vote
This place gives Staybridge Suites a bad name! Shame on them. Staff was unknowledgeable and unfriendly. Breakfast was a frozen sandwich you had to microwave yourself. Juice was never turned on. Milk was spoiled. There was one person in the morning trying to do everything from front desk to putting out a box of frozen food. The person who checked us in was unprofessional and making things up as she spoke. From we have no rooms available, even though we made a reservation months ago, to lying to us to somehow miraculously finding us a room. The room was okay. At least it was clean. Find somewhere else to stay.
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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mrsfisher2016 wrote a review Mar 2021
Baton Rouge, Louisiana8 contributions5 helpful votes
The hotel room was dated, there was no back on the remote, we requested to check in early as our flight landed at 8:30 am and a room close to the elevator being I had 2 elderly disabled people traveling with me. Once we arrived after 1 pm the front desk person stated our room was not ready as it was still being cleaned due to check out not being until 12pm. We waited another hour and were told the room was still not ready by the manager. Explained we just flew in and we requested an early check-in. Management went on to say I was not an IHG member so my request could not be honored. I explained to her that I am indeed an IHG member but still, she did nothing to assist so we left and decided to come back later. Arrived back at the hotel to check-in after 8:00 pm and was told our room was clean but didn't have towels. I was then told to park around back and take the stairs. I immediately advised the staff that my family could not take use a walker to go up the stairs. They placed us in a different room that had no heat. We tried calling the front desk but the phone lines stayed busy. The next day we left to go to the funeral. We arrive back at the hotel after 8 pm again and the room was still cold. The front desk phone was still busy so I walked up there to notify them of the heat issue. Adam came to check it out and realized the heat was indeed broken. He offered us more blankets for the next couple of nights. Of course, my elderly mother was not happy with that resolution and she told him about it. Adam scurried back to the front desk where he and Shawna checked other availability and stated there was none. I explained how this has far been the worst experience ever. They contacted the manager and the manager scolded them about the issue asking why didn't we report it the first night. Adam explained to the manager how we tried calling but the phone lines were broken. After about an hour of back and forth with the manager. Shawna finally stated there was a last-minute cancellation and they had to get the manager to approve us moving. The manager had Adam take pictures of the thermostat but made mention that 60 degrees is not that cold. Adam offered to help move our things to the next room and end up being very pleasant but fact that the management team was so unhelpful was appalling. As I was looking around, I realize the elevator inspection had expired over a month ago. So at this point, I'm wondering what else is not up to code. In short, we were finally moved to a different unit (on the 3rd floor well past the elevator with 2 disabled people) but the overall stay was horrible. I do not recommend this place to anyone who is looking to be treated fairly and like a guest.
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Date of stay: March 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Staybridge Suites Springfield-South, an IHG Hotel
Responded 3 Apr 2021
Hello mrsfisher2016, Providing the best hotel experience begins with excellent service. It has always been our pleasure to assist our guests in whatever way we can. Thank you for choosing to stay with us and for taking the time to leave us feedback. We wanted that your stay was a combined sense of comfort and delight and I am sorry that there were some setbacks on room comfort. Your feedback about the room allocation, the broken heater, and how our staff handled your concern has been shared with the hotel management and make the necessary improvements needed. I am also sending you a private message to gather more information about your stay. I hope we get the chance to serve you again and create a better experience for you in the future. Warm thoughts, Deborah R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mehtas2018 wrote a review Oct 2020
Nanuet, New York36 contributions10 helpful votes
The suites are wonderful for families traveling with kids. Stayed in One bedroom suite which was wonderful. They have guest laundry, indoor pool, kids reading area. This is perfect place for long term stay as well. Staff is super friendly and excellent service. Meijer's is in walking distance. I would always try to choose this hotel in Springfield, IL.
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Date of stay: December 2019
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$116 - $145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites south hotel springfield, staybridge suites springfield
LOCATION
United StatesIllinoisSpringfield
NUMBER OF ROOMS
82
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STAYBRIDGE SUITES SPRINGFIELD-SOUTH, AN IHG HOTEL - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Staybridge Suites Springfield-South, an IHG Hotel
Which popular attractions are close to Staybridge Suites Springfield-South, an IHG Hotel?
Nearby attractions include Lincoln Home National Historic Site (7.9 km), Dana-Thomas House (7.2 km), and Old State Capitol State Historic Site (8.0 km).
What are some of the property amenities at Staybridge Suites Springfield-South, an IHG Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Staybridge Suites Springfield-South, an IHG Hotel?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Staybridge Suites Springfield-South, an IHG Hotel?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Staybridge Suites Springfield-South, an IHG Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Staybridge Suites Springfield-South, an IHG Hotel?
Conveniently located restaurants include Mariah's Steakhouse & Pasta, Cafe Moxo, and Charlie Parker's Diner.
Are there opportunities to exercise at Staybridge Suites Springfield-South, an IHG Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Staybridge Suites Springfield-South, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staybridge Suites Springfield-South, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Staybridge Suites Springfield-South, an IHG Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Staybridge Suites Springfield-South, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.