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Holiday Inn Express Omaha West-90th Street

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Holiday Inn Express Omaha West-90th Street
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197 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Omaha West-90th Street
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Showing 197: English reviews
Hartford
Reviewed 28 August 2013

I was very impressed with the hotel, had a two bed suite with couch which was very roomy and very clean, had different firmness of pillows on bed, and bed was very comfortable for being away from home. Pool/hot tub seemed nice but didn't get to use. Breakfast was good, changed up every day, nice addition to your stay. Had...

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Helpful?
Thank buzter
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Buzter, Thank you for taking the time to review our property. I am glad that you were able to enjoy our breakfast and room. I apologize for the issues with your reservation, however, I was happy to hear that my Front Desk staff took care of the problem. I want to also apologize about the problems with wash clothes...

Liberty Lake, Washington
Reviewed 25 August 2013

I stay frequently at Holiday Inn Express's and I think this is the only one I have stayed in that I wish I stayed somewhere else. The property is in a busy location that is hard to get in and out of due to the major street and to get to the property you have to navigate through one-way streets...

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Helpful?
1Thank Jo Ann R
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Guest, Thank you for your review of our property. We always welcome feedback good and bad. We are always open to suggestions. I am sorry that you did not find our location convenient. I am also disappointed that you didn't think our staff was friendly. I apologize that I appeared to have an "attitude" with you. I was under...

Fort Dodge, Iowa
Reviewed 12 August 2013

Our two night day at this property was way below what we come to expect at HIE. For some background this HIE converted from the Comfort Inn chain so it is not a built from the ground up HIE. Check in was reasonable, but not a strong welcoming greeting. My wife and I checked in, the clerk was dressed more...

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Helpful?
Thank srehmann
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Guest, Thank you for your detailed review of our property. Reviews good and bad assist us in providing a great experience. While I am disappointed that you didn't find our hotel to be up to your standards, I did want to hit on a few points: 1.) The Front Desk Agent that checked you in is a very valuable...

Salt Lake City, Utah
Reviewed 10 July 2013

This is my second trip to Omaha, and let me tell you, this place is so nice. Yes, it's not the ritz or anything, but I feel more at home here than anywhere else. Only down is how to get into the hotel...dodge street is traffic central! Special shout out to Chris at the front, the poor guy was swamped...

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Helpful?
2Thank Cliff B
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Guest, Thank you for taking the time to review our hotel! I am so humbled to hear how our hotel is a "second home" to you. I am also so proud of my staff. They do a great job of taking care of our guests. I will pass along your kind words to Chris. We are looking forward to...

Colorado Springs, CO
Reviewed 9 July 2013

Where to begin? I am usually not the kind to diss a property, it takes a lot to make me unhappy. That said, this Holiday Inn Express managed. We checked in okay, although usually when I check in as a Priority Club member, they have the key precoded, quick signature, and we're on our way to our room. Took a...

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Helpful?
2Thank SpringsTS
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Guest, Thank you for taking the time to review our property. I am always very appreciative of positive and negative feedback so we can continually review our policies and procedures to ensure a great stay. I am very sorry for the issues that you experienced while you stayed with us. The noise from the dogs and the kids in...

Reviewed 16 June 2013 via mobile

This is a great property! Check in was extremely smooth. Front desk staff was friendly and personal. The room was basically spotless. Breakfast was amazing as it always is with Holiday Inn Express. I am planning to stay here again when I go back next year!

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2Thank Trvl4wrk2
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Guest, Thank you very much for your amazing review of our hotel! It is always a great feeling knowing that my staff is taking good care of our most valued guests. We can't wait to welcome you back to Omaha! Best Regards, T.J. Foster, CHS Operations Manager

Iowa
Reviewed 9 June 2013

I called the day before our stay and spoke to Chris to ask if this hotel was actually "dog friendly". Chris had such outstanding customer service (way above and beyond what I had ever experienced)! This inspired me to take the time to send an e-mail to the general manager about the great employee they have trained. I booked the...

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Helpful?
1Thank TAGteacher
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Guest, I am delighted that our staff could "wow" you with our service! Our staff realizes that YOU are the most important person on our property. We will always go above and beyond to deliver wonderful service to our guests. Thank you for taking the time to write this review. I can't wait to meet you the next time...

Olathe, Kansas
Reviewed 28 May 2013

Hotel was very clean and the two employees working the desk throughout our stay were super friendly and very helpful. Breakfast was more than cereal and pastries. It included sausage, eggs, biscuits and gravy, juices, pancakes and bagels. Indoor pool was clean and the hot tub was a nice bonus. The room was nice and adequate in size for the...

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Helpful?
1Thank ScottGault
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Guest, Thank you for taking the time to write a review of our hotel! I love hearing feedback from our guests perspective. I will pass on kudos to our entire staff. I am also happy to hear that you enjoyed the clean rooms, location, breakfast, and pool/hot tub. Please ask for me the next time your travels bring you...

Homestead, FL
Reviewed 20 May 2013 via mobile

We stayed here for 2 nights. It smelled nice and rooms were clean. Breakfast was adequate. Only complaint was our room was near elevator and ice machine. The walls are paper thin bc u hear everything going on in hallways and room next door. At 9pm on our last night, we got knock on door from front desk saying we...

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Helpful?
1Thank mommyofgavinray
Traveler1Nebraska, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Dear Guest, Thank you for taking the time to review our hotel! I am glad to hear that you enjoyed our clean rooms and our breakfast. While I also love to hear constructive criticism such as yours, I am disturbed that you experienced these issues in the first place. I would love to follow up with you regarding the issues...

Lincoln, Nebraska
Reviewed 19 May 2013

Facility is average for a Holiday Inn Express. Very rough check in. As I was greeted at the desk, the front desk kid took a call, giving me the wait a minute finger, then spent 20 minutes on the phone making another reservation while I waited. I timed it. Then couldn't find our reservation, even with a confirmation number. All...

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Helpful?
Thank Scotte H
Terry F, Manager at Holiday Inn Express Omaha West-90th Street, responded to this review

Thank you for staying with us and taking the time to share about your stay. I want to say I am very sorry your stay was not what you expected. From what you wrote about your stay we are not happy with how you were treated. We are addressing the issues and I know we will get better at providing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Holiday Inn Express Omaha West-90th Street

Address: 8736 W Dodge Rd, Omaha, NE 68114-3408
Region: United States > Nebraska > Omaha
Price Range: ₹ 6,872 - ₹ 14,267 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Omaha West-90th Street 2.5*
Number of rooms: 100
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Also Known As:
Comfort Inn And Suites / West Dodge Road Hotel Omaha
Comfort Inn Omaha
Omaha Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Omaha West-90th Street staff and other travellers.
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Questions? Get answers from Holiday Inn Express Omaha West-90th Street staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“4th follow was nice and quite.”
  • Jacuzzi
 of 5 bubbles ndh_mashfan, 9 Oct 2016 | Read review
“Request a room facing north to avoid road noise.”
 of 5 bubbles zooey2003, 10 Aug 2016 | Read review
“If you choose to stay here get a room away from Dodge street.”
 of 5 bubbles 676josg, 1 Jun 2016 | Read review
“Rooms facing the back of the hotel will be quieter.”
 of 5 bubbles JudySlidell, 6 Jun 2015 | Read review
“The lower floors are best for pets. There was a nice grassy area, path and park near hotel.”
 of 5 bubbles Trixie1972, 19 May 2015 | Read review
5 of 5