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Suburban Extended Stay Hotel, Omaha

251 reviews
#63 of 83 Hotels in Omaha
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Traveller (50)
Room & Suite (12)
Dining (7)
Overview
  • Excellent28%
  • Very good36%
  • Average16%
  • Poor11%
  • Terrible9%
Travellers talk about
“living room”(13 reviews)
“full kitchen”(10 reviews)
“waffles”(12 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Suburban Extended Stay Hotel, Omaha
Special Offer: Choice Privileges Points
Hotel deals
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (251)Write a Review
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71 - 75 of 250 reviews
Reviewed 10 July 2014

I booked this hotel based on reviews from a booking site...scratching my head how this property got an "excellent" rating because it is in dire need of updating and attention. First, the parking lot...or lack of parking should we say. We ending having to park...More

3  Thank tsraef
Response from Greg C, General Manager at Suburban Extended Stay Hotel, OmahaResponded 15 July 2014

We appreciate you taking the time to provide us with honest feedback of your recent reservation at the Hawthorn Suites in Omaha, NE. I will use this review to improve our operation as well as a training tool for our entire hotel staff. Our hotel...More

Reviewed 9 July 2014

On our way out west, stayed here for the night. Will never stay here again! Since we were arriving late, had made reservations for a King Bed Suite. We get to our room and they gave us 2 double beds and not a king. Talked...More

1  Thank Kugels
Response from Greg C, General Manager at Suburban Extended Stay Hotel, OmahaResponded 15 July 2014

Thank you for providing feedback of your recent stay at our Hawthorn Suites in Omaha, NE. I am very sorry for the issues you experienced during your stay as this is not a common experience for many of our guests. If you could please reach...More

Reviewed 5 July 2014

This is obviously an older property. There has been a lot of cosmetic upgrades to the property but little in the way of substantial upgrades. The unit itself was clean. The halls were also clean. The elevator had a lot of stains on the floor...More

1  Thank wundirboy
Response from Greg C, General Manager at Suburban Extended Stay Hotel, OmahaResponded 7 July 2014

Thank you for the honest review of our hotel, we do appreciate you taking the time to provide us feedback. I apologize for the issues you experienced during your stay and I will use this review to help improve our operations. We have started renovations...More

Reviewed 25 June 2014

We were late arriving to the hotel. I called at 7pm to let the front desk clerk know that we would be there around 2am. She said that was fine. When we arrived, the clerk who let us in said that we made it by...More

2  Thank amy l
Response from Greg C, General Manager at Suburban Extended Stay Hotel, OmahaResponded 27 June 2014

Amy, We appreciate you taking the time to provide feedback of our Hawthorn Suites in Omaha. I apologize for the negative experience in our hotel and I would love to speak with you in greater detail so we can have our maintenance and housekeeping staff...More

Reviewed 22 June 2014

Room had a very dirty chair with huge holes in it. Carpet was dirty, not vacuumed for ages. Toilet in our bath broken, had to use spare room's. No bath towels, used spare room's. Bed linens acceptable & am breakfast acceptable. Outdoor stairs were quite...More

Review collected in partnership with Hawthorn Suites by Wyndham
1  Thank dcfrisbie
Response from Greg C, General Manager at Suburban Extended Stay Hotel, OmahaResponded 27 June 2014

Thank you for taking the time to review our Hawthorn Suites in Omaha, NE and we appreciate the feedback. As the hotel was recently purchased in mid-June, we will be going through a renovation in which every shortcoming you experienced will be addressed. Please reach...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Hot Tub
Outdoor pool
Details
Price range
US$ 68 - US$ 107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 68 - US$ 107 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (50)
Room & Suite (12)
Dining (7)
Pool & Beach (1)
Hotel & Grounds (46)
Bathroom (4)
Questions & Answers
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Nicole D
6 July 2017|
AnswerShow all 2 answers
Response from Mark P | Reviewed this property |
Probably not. I did not like this place at all. Never cleaned my room.
1
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Room Tips
"In winter near the main building."
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"Ask for a renovated room. They are not guaranteed, but I did see one and it was nice."
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"If you have a handicap, find another place. Confusing to get around. Stairs for all levels."
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"Ask for an updated room."
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