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Omaha Marriott

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Omaha Marriott
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428 Reviews from our TripAdvisor Community

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There are newer reviews for Omaha Marriott
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Showing 423: English reviews
Michigan
Reviewed 2 weeks ago via mobile

No issues with the staff. The room itself was not too bad, but the door and lock seemed less than secure. The bathroom was in need of refeshment. The hallways were dingy. Overall it did not seem up to Marriott standards. Not worth the money.

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Helpful?
Thank dave62
Management response:

Dear dave62, Thank you for letting us know you liked your guestroom. The importance of a great night's sleep can never be over-stated! Please do accept my apologies for the door lock we will have it checked. We are working on our rooms and hallways to bring our guest a more pleasant stay. Once again, thanks for staying with us...

Irving, Texas
Reviewed 2 weeks ago via mobile

I confess, I'm biased due to traveling every week in 2017. I suppose the need for basic hotel standards to be met without asking for special treatment is, well, pretty important. As a side note, I love being platinum, with the promise of being upgraded if available. So far that's happened twice, this wasn't one of those times. Let's review...

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Helpful?
Thank Wes M
Management response:

Dear Wes M, Thank you for your feedback and please accept my apologies for the inconveniences you experienced while the hotel is undergoing significant improvements. We are in the process of making improvements in the property as well as our staff. Please accept my apologies for the details we missed. Your comments have been shared with our Executive Team so...

Reviewed 3 weeks ago

I recently stayed at the property on a business trip to Omaha and discovered there was multiple credit card holds for a single booking. I also asked that my incidentals be put on a separate credit card. Putting my incidentals on a separate credit card from the one used for my reservation was something the overnight was completely lost doing....

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Helpful?
Thank marktS5189DV
Management response:

Dear marktS5189DV Thank you very much for taking your time to share your comments regarding your recent stay at Omaha Marriott. I am pleased to hear our staff was friendly during your visit, however sincerely apologize if the level of service from our front desk fell short of your expectations. We train our staff to provide quick and efficient service....

S.E. PA
Reviewed 3 weeks ago

I think it's great that Marriott has been able to preserve this hotel in it's 1990 status. Bubbling/peeling wallpaper, elevators that haven't been cleaned since Bill Clinton was President, insufficient water pressure at the sink and showers on the 2nd floor and shower, tile and carpet which surround you with that throw-back feeling of a true "vintage" Marriott hotel. Staying...

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Helpful?
Thank LuvDaSun222
Management response:

Dear LuvDaSun222, Thank you for your feedback It was a surprise to read your review as the feedback is very different from other comments received from many guests. Please accept my apologies for the challenges you had during your experience with us. Sincerely, Ed Stevens General Manager

Lincoln, Nebraska
Reviewed 3 weeks ago via mobile

I see lots of complains here about the age of the property and no one has yet to upload any photos for the renovation. I'm a Marriott Platinum Premier (as well as Platinum Lifetime, 1300+ nights) who stayed at this property over 50 nights in total in the past few years. The hallway and guest rooms have been renovated. Here...

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Helpful?
Thank Luqi L
Management response:

Dear Luqi L, Thank you for sharing your feedback on TripAdvisor, and for your loyalty to the hotel over the years. It's rewarding for us to hear how much you the enjoyed the new look of the remodeled guestrooms. Guest feedback about the new decor and the functionality of the rooms has been very positive, and we realize these things...

Reviewed 4 weeks ago via mobile

Staff was great, accommodations were fantastic. You can tell they are putting the work and care about the property, wanting to ensure guests have a good experience. Very happy with my stay at the Omaha Marriott!

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Helpful?
Thank Jerrett K
Management response:

Dear Jerrett K, Thank you for staying with us and for sharing your experience on Trip Advisor. Your comments of a very positive experience and your enjoyment of the newly renovated guestroom is great to see. Please know your comments about our staff providing exceptional service will be shared with the entire team. Please stay with us again the next...

Charleston, South Carolina, United States
Reviewed 18 March 2017

The Omaha Marriott entire staff treated me with the courtesy and attention you expect from a fine hotel. The staff was all so friendly and helpful. No matter what I needed, your staff took care of me and seemed glad to do it. It was like being taken care of by your family -- family that you actually get along...

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Helpful?
Thank Lewis D
Management response:

Dear Lewis D, Thank you for choosing the Omaha Marriott and for sharing your experience on TripAdvisor. We appreciate your kind words about our staff The breakfast buffet in the Concierge Lounge. Dee, Rita, Lisa, Abby, & Laronte, go to great lengths every day to ensure the Omaha Marriott Experience is memorable and value driven. We all look forward to...

Reviewed 1 March 2017 via mobile

This hotel is in need of a renovation. The rooms are clean and the staff is super friendly but everything appears to be old and well used. The room I am staying in is on the second floor, one of the closet doors is wonky and won't slide open and there are several cracked tiles in the bathroom. We wanted...

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Helpful?
Thank Tracy P
Management response:

Dear Tracy P, Thank you for sharing your feedback on your stay at Omaha Marriot. I sincerely apologize if your overall stay failed to exceed your expectations. As a Marriott, we strive to create a signature stay for all of our guests. I have shared your feedback with our team. We will be taking your comments and working efficiently to...

Owasso, Oklahoma
Reviewed 25 February 2017

When you walk into the hotel and see some of the common areas, the hotel looks really dated. The elevator carpeting is coming up and is fairly dirty. When you get to the rooms though, things are much better. If you get a renovated room, this hotel can be a great experience. The rooms have sliding barn type doors, wood...

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Helpful?
Thank Jeff T
Management response:

Dear Jeff T, Thank you for sharing your feedback regarding your recent stay at Omaha Marriot. We take great pride in our central location and it is great you enjoyed the area. I sincerely apologize for the discomfort you experienced in your guest room. I have shared your comments with our team and we will be working to make the...

Fort Sill
Reviewed 24 February 2017

Not bad for a business trip hotel. Rooms were clean, well maintained, and great room service. Definitely had some of the best customer service and front of house service I have seen in a while. Congrats to the management team and staff for their effort. Lots of dining options whether eating in hotel, within walking distance, and very near by...

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Helpful?
Thank Redleg6
Management response:

Dear Redleg6 We're happy you liked the spacious guestroom and our friendly staff. Guest feedback on the hotel's new look has been overwhelming positive and it's great to learn you also liked the new decor. It's always gratifying to hear from a guest that their stay was pleasant! Please stay with us again the next time you are in the...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Heartwood Restaurant & Lounge
Cuisines: American, Steakhouse, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Omaha Marriott

Address: 10220 Regency Circle, Omaha, NE 68114
Region: United States > Nebraska > Omaha
Price Range: ₹ 7,390 - ₹ 14,780 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Omaha Marriott 3.5*
Number of rooms: 299
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Also Known As:
Marriott Omaha Hotel Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Omaha Marriott staff and other travellers.
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Questions? Get answers from Omaha Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Fifth floor was great”
oversight, 15 Apr 2017 | Read review
“By selecting another hotel”
LuvDaSun222, 1 Apr 2017 | Read review
“Make sure and get the 5th floor renovated rooms”
706jefft, 24 Feb 2017 | Read review
“Choose another hotel”
sararavotti, 16 Feb 2017 | Read review
“Any side of the hotel is a good one. :)”
jimmyg732, 17 Oct 2016 | Read review
5 of 5