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New Victorian Inn & Suites

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#21 of 82 Hotels in Omaha
Certificate of Excellence
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1 room 2 adults 0 children
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New Victorian Inn & Suites
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252 Reviews from our TripAdvisor Community

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There are newer reviews for New Victorian Inn & Suites
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Showing 245: English reviews
Kalamazoo, MI
Reviewed 28 October 2016

Great value. Our room was very clean and taken care of. Big screen TV, comfortable bed, clean bathroom. Wasn't sure what to expect based on some reviews - but we were very pleased with the entire experience. The halls were clean and I often saw people wiping down the walls, elevators, etc, keeping everything clean. The continental breakfast was what...

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Helpful?
1Thank Debbie978
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you so much for the wonderful 5 star review! A Great Value is the best thing we can be for our guests and we are thrilled you found us to be exactly that! We work very hard to provide the clean, comfortable stay you spoke of and we are pleased you enjoyed your 5 days with us. We go...

Birmingham, United Kingdom
Reviewed 23 October 2016

We were on a road trip from Chicago to Vegas and needed somewhere in Omaha to stay and this place turned up on an internet search and was reasonably priced. Lots of parking, air-conditioning worked in the rooms and the rooms were comfy enough. A cab ride from the centre and nothing of real note that we saw nearby but...

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Helpful?
Thank earltubthumper
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for staying with us and for sharing your thoughts! We are glad you found us online and pleased to hear you enjoyed your time with us. Our rates are very reasonable and we offer above and beyond amenities, comfortable rooms and great service for your money. We wish you safe travels and hope you enjoy your time in...

South Bend, Indiana
Reviewed 8 October 2016

Just stayed at New Victorian Inn Omaha last night. Greeted very unenthusiastically by reception staff - very unfriendly. Elevator smelled like buttered popcorn, hallways reeked of cigarette smoke, and although my room was nonsmoking, it smelled like cigarettes, probably from the hallway air. I was so tired after a 12 hour day on the road, so I didn't bother going...

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Helpful?
2Thank smillasmom
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

We are sorry to hear you were disappointed in your stay with us. We apologize if your reception from our front desk staff was not as welcoming as we expect it to be - we will certainly address this with our team. We want all of our guests to feel welcome and appreciated when they stay with us. We are...

Milwaukee, Wisconsin
Reviewed 2 October 2016

We reserved a "king suite" which meant it had a small sofabed and coffee table on the side. Not what I would call a suite, normally. But it was entirely adequate and the rate was the same as other rooms. The refrigerator was very noisy and just 2 feet from the foot of the bed so I got up at...

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Helpful?
Thank David T
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for staying with us and for taking time to review our hotel - we always appreciate guest feedback! We are glad your room fit your needs and we do apologize for the noisy refrigerator - we hope you mentioned it to the front desk staff so we can make sure to get that issue fixed immediately. We do...

Jackson
Reviewed 19 September 2016 via mobile

Stayed here for one night and was very pleased. Clean and comfortable. .would recommend and would stay there again. Breakfast was served in a large area. .food was just okay if you are not looking for a big breakfast.

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Helpful?
Thank macpeps76
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you! The highest compliment we can receive is to hear our guests will be back to stay with us again and will recommend us to others too! We are pleased you enjoyed a clean and comfortable stay and we look forward to seeing you again!

Burr Ridge, Illinois
Reviewed 11 September 2016 via mobile

This hotel was very well-equipped and had everything we needed. Breakfast was generous, and there was enough seating for everyone. We would definitely stay at this small chain again. Very comfy beds and fresh linens in addition to fridge and microwave in our room made this a very good value. Great access to I 80.

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Helpful?
1Thank Margaret M
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you! A "Very Good Value" is exactly what we work hard to be for our guests! We provide great clean rooms, comfortable beds, friendly service, complimentary breakfast and the additional amenities like the fridge, microwave, and oversize tv in the room and the free wireless internet! Thank you for giving our small Nebraska-owned chain a try - we appreciate...

Marshall, Minnesota
Reviewed 5 September 2016 via mobile

We stayed here for a night as we were traveling through the state. Our room was clean and comfortable. Simple breakfast in the morning. We didn't get to the pool area to check in out. But would stay here again when in the area.

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Thank mnphotobug
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you! Clean and comfortable is exactly what we want our guests to experience! We appreciate you staying with us on your trip through our state and we hope you will give us a call if you are in the area again!

Elizabeth, CO
Reviewed 31 August 2016

Well, I've stayed in worse, but... Don't let the name fool you. New is just the name, not the hotel in any way, shape or form! Very old building, outdated, yuck. The front desk attendant was unfriendly, just did what had to be done to check us in. When we got to our room, the air conditioning unit sounded like...

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Helpful?
2Thank Janelle M
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

We are sorry to hear you were disappointed with your stay with us. We are not the newest hotel in town - but we are pleased to say that we do own a very solidly built hotel (they don't make them like they used to) that we feel our guests will be very safe and comfortable in. Our apologies for...

Nixa, Missouri
Reviewed 28 August 2016 via mobile

No complaints! They were nice and helpful at the front desk and even gave us passes for free glow golf next door at the Family Fun Center (ask). Breakfast had a good variety of delicious foods. Rooms were clean. NVI&S is a great value! Didn't check out the pool :-(

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Helpful?
Thank Jenni N
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for staying with us! We are happy to hear you enjoyed your stay and your time in Omaha! We appreciate you commenting on our wonderful desk staff - they really do work hard to provide great customer service and a friendly face for our guests. You mentioned what we strive to provide every day - a great value...

Reviewed 17 August 2016 via mobile

Staff made it easy to book room the last second. Place is cleans, beds were comfortable and price is great. Breakfast starts at 5 am which is great if you are traveling across the country and want to have an early start of the day. Quality of the food is ok...I had biscuits and gravy and biscuits were cold, made...

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Helpful?
1Thank Alma W
NewVictorian, Director of Sales at New Victorian Inn & Suites, responded to this review

Thank you for staying with us and for taking the time to review our hotel! We always appreciate feedback from our guests and use it to improve our service and property. We are happy to hear you enjoyed your clean room, comfortable bed and our fantastic price! We offer the extended hours for our breakfast - from 5am to 11am...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The New Victorian Inn & Suites is proud to assist with your accommodations in Omaha! We are local owners and pride ourselves on passing on our Midwest values to you - meaning the cleanest rooms and incredible service at a great rate. Enjoy a free deluxe breakfast bar with over 30 hot and cold items, free WiFi throughout, 42" flat screen TV's and refrigerators and microwaves in every room. There are kitchenette and jacuzzi suites to meet all of your accommodations needs, and an outdoor pool for seasonal use. Located just off of the I-80/680 interchange, we are surrounded by shopping and restaurants on all sides, and a quick 15 minutes from the Old Market, CenturyLink, or Eppley Airfield. Come stay with us and you will see why our guests keep coming back! ... more   less 

Additional Information about New Victorian Inn & Suites

Address: 10728 L St, Omaha, NE 68127-1004 (Formerly Comfort Inn Southwest)
Region: United States > Nebraska > Omaha
Price Range: ₹ 5,522 - ₹ 13,420 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — New Victorian Inn & Suites 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Comfort Inn Southwest Hotel Omaha
Comfort Inn Omaha
Hotel Style:
#3 Best Value Hotel in Omaha
#10 Family Hotel in Omaha
#11 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from New Victorian Inn & Suites staff and other travellers.
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Questions? Get answers from New Victorian Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“get a room close to the elevator, some rooms are a long walk from it”
lacengrace82, 2 Mar 2017 | Read review
“The much better rooms are at some other hotel”
Narolman, 10 Dec 2016 | Read review
“Our room didn't have a great view - a drained pool, but didn't matter to us as we weren't looking for a view.”
Debbie978, 28 Oct 2016 | Read review
“Queen double room was spacey on the first floor”
chromealiscious, 1 Aug 2016 | Read review
“Just be aware that if you go during a holiday, fireworks in the area will probably keep you up at night.”
tepcro, 28 Jul 2016 | Read review
5 of 5