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Embassy Suites by Hilton Omaha - Downtown/Old Market

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#14 of 81 Hotels in Omaha
Certificate of Excellence
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Embassy Suites by Hilton Omaha - Downtown\/Old Market
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974 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Omaha - Downtown/Old Market
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Showing 972: English reviews
Omaha, United States
Reviewed 5 July 2016

This is my 3rd stay at this hotel and each stay was great. Always a clean welcoming Hotel. The Staff was extremely professional withe excellent customer service. Location is close to entertainment and a variety of dining close to Old Downtown.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Nick F
Ashley B, Public Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Nick, Thank you for your kind review and thank you also for being a loyal guest with us! Please know you are welcome back anytime and look forward to your return.

Honolulu, Hawaii
Reviewed 5 July 2016 via mobile

Located two blocks from CenturyLink Center and three blocks from TD Ameritrade Park and directly across the street from Downtown/Old Market. From the street appears to be a nondescript square brick building so I was pleasantly surprised to see the inside was filled with trees, plants and waterfalls. It's an older hotel and carpeting is dated but hotel is clean...

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Helpful?
Thank Kathleen H
Ashley B, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Kathleen, Thank you so much for your wonderful review! We are so happy you enjoyed your stay and got to experience a lot of what we love most about being where we are downtown, as well as the amenities we get to offer to guests such as yourself. There is a lot to explore here in the Old Market, so...

Pocahontas, Iowa
Reviewed 5 July 2016

We spent the last two nights at the Embassy Suites, Downtown/Old Market mainly because of it's location to entertainment and restaurants. We had stayed there about 5+ years ago with our kids and it hasn't changed one bit. We came back, not because we had such a stellar experience then, but because we didn't know where else to stay downtown....

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Helpful?
Thank UNINISU
Ashley B, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Good morning, Thank you for your review and thank you for staying with us again. It is unfortunate to hear that your stay wasn't up to your standards. We do value this feedback and can assure you it is being brought up with our management team - we care about this hotel and always strive to make our guests feel...

Austin, TX
Reviewed 5 July 2016

We recently stayed two nights at this hotel during the end of the College World Series. Despite the hotel being booked, our room was quiet and peaceful at all times. The hotel was clean and well-kept. The staff were all friendly. We took advantage of the on-site restaurant as well as the included breakfast buffet. Dinner was very good and...

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Helpful?
Thank BronteReed
Ashley B, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Good morning, First of all, thank you so much for the kind review of our hotel - these kind words to go a long way to keep our team motivated and to always make our guests stay memorable! We are so happy that you got to experience the hotel during the College World Series, since this is another way our...

raleigh, United States
Reviewed 4 July 2016

This hotel is the place to stay if you are visiting Omaha. It is close to everything in town and very comfortable. It has a lot of amenities for families, such as the free cooked-to-order breakfast and the pool. The staff is extremely friendly and efficient.

Review collected in partnership with Embassy Suites Hotels
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Thank Mary Jane P
Ashley B, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Mary Jane, Thank you so much for taking the time to submit a review! We are so happy you enjoyed your time here with family and hope you had a great 4th of July weekend!

Frederick, Maryland
Reviewed 3 July 2016 via mobile

I was immediately struck by this hotel. It's design has a 7 floor vaulted space with the suites lining the outside. Inside the skylit center is a unique cascade of waterfalls and fountains which gives you the impression you are actually outdoors with the sounds of a rushing brook echoing throughout the space. Very relaxing. The proximity to Old Market...

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Helpful?
Thank DJohn12402
Ashley B, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Good morning, Thank you so much for taking the time to write this review! Taking the time to do this really does mean a lot as the feedback we get from guests can only make our hotel better and allow us to improve upon our service and experience. We are pleased to hear that you were able to relax and...

Reno, Nevada
Reviewed 30 June 2016

Staff are excellent here and location is great. However, hotel needs refresh/remodel. If you are paying top dollar might want to look at newer facility downtown. Valet parking is great and affordable - restaurant provided a tasty meal, no need to hassle with downtown.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 315debray
Ashley B, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Good afternoon, Thank you for taking the time to submit a review. We do realize the need to update and renovate. We have a few large renovation projects scheduled in rooms, atrium, and ballroom areas coming up soon. We hope to be able to serve you again in the future and hope you can come back to enjoy some of...

Chicago, Illinois
Reviewed 27 June 2016 via mobile

Shawn at the Valet is a top notch guy! Excellent customer service and always with a smile. There are cheaper options for lodging but I will always pay more for service. The shuttle is a life saver! Beyond thankful for his smile and service - he deserves recognition for sure! Great breakfast - made to order!

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Helpful?
Thank mayotravelers
Ashley B, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Hello, Thank you so much for your kind review - and we definitely think Shawn is a top notch guy also, we are lucky to have him - I will be sure pass this on! It makes me happy to know that we are making a difference with our guests and it is our pleaure to make you feel welcome...

Gilbert, Arizona
Reviewed 25 June 2016

This location is perfect for enjoying the Old Market area of Omaha. Within walking distance of most everything - shops, restaurants, baseball park etc. Free shuttle to and from airport eliminates the necessity of a rental car. Hotel is well maintained with a friendly staff. Enjoy the free made to order breakfast and free happy hours with drinks and snacks.

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Helpful?
Thank Brett C
Ashley B, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Hello Brett, Thank you for taking the time to submit a review and we are happy that you enjoyed your time in the Old Market! We are proud to be located in the heart of Omaha. We are glad you got to enjoy our complimentary amenities we have to offer since this is a great way to get to know...

San Diego, United States
Reviewed 25 June 2016

I recently stayed at the Embassy Suites in Omaha, Nebraska. My stay at the Embassy was enjoyable in every way. The Embassy is conveniently located, well maintained, and staffed with a great group of friendly folks. A great place to stay in Omaha.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank William A G
Ashley B, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

William, We are pleased to hear you enjoyed your most recent stay with us! Thank for the kind comments regarding our staff and our hotel. We are proud to be located in the heart of the Old Market and hope that you were able to experience what Omaha is all about! Again thank you for choosing to stay with us...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Omaha - Downtown/Old Market is the ideal location in the heart of Omaha's Old Market District just off I480.We are just a stones throw away from such famous Omaha attractions like the Henry Doorly Zoo, CenturyLink Center Omaha, TD Ameritrade Stadium, and Durham Museum, among many others within Omaha.Our beautiful hotel features large two-room suites, high-speed internet access, 24 hour Business Center, modern fitness center, FREE cooked-to-order breakfast each order, as well as complimentary drinks at our evening Manager's Reception. Work hard or stay and play at the Embassy Suites Omaha Downtown/Old Market hotel! ... more   less 

Additional Information about Embassy Suites by Hilton Omaha - Downtown/Old Market

Address: 555 S. 10th Street, Omaha, NE 68102
Region: United States > Nebraska > Omaha
Price Range: ₹ 9,911 - ₹ 29,084 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Omaha - Downtown/Old Market 3*
Number of rooms: 249
Reservation Options:
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Also Known As:
Embassy Suites Omaha Downtown/Old Market Hotel Omaha
Omaha Embassy Suites
Hotel Style:
#11 Romantic Hotel in Omaha
#13 Family Hotel in Omaha
#13 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Omaha - Downtown/Old Market staff and other travellers.
4 questions
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Minneapolis, Minnesota
over a year ago
Omaha, Nebraska
over a year ago
over a year ago

See all questions (4)

Questions? Get answers from Embassy Suites by Hilton Omaha - Downtown/Old Market staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms face the inner courtyard, except for a few on each floor in the corners. They are a bit more private, and perhaps quiet.”
  • Kitchenette
  • Condition of aged furniture
scodougle, 6 Apr 2017 | Read review
“Don't get a room facing 10th Street if you can avoid it.”
rijeki, 5 Apr 2017 | Read review
“Pool is actually accessible on floor 2 - not floor 1.”
DebUiter, 20 Mar 2017 | Read review
“Rooms on the East side (opposite of the Old Market District) are quieter”
bk1536, 14 Dec 2016 | Read review
“Corner rooms are very quiet and large with plenty of light.”
reedeeda, 5 Dec 2016 | Read review
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