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Embassy Suites by Hilton Omaha - Downtown/Old Market

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#14 of 81 Hotels in Omaha
Certificate of Excellence
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Embassy Suites by Hilton Omaha - Downtown\/Old Market
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974 Reviews from our TripAdvisor Community

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Showing 972: English reviews
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A TripAdvisor Member
1 review
Reviewed yesterday NEWvia mobile

Very disappointed in the kitchen service. We finished a full day of baseball and our kids were starving. We ordered a pizza at 7:45. We were told it would take 20 min. By 8:45 we found out they gave it to someone else. Next pizza ordered they fried it so we were told they would make a new one for...

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HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

Embassy Suites is by far superior to other hotels with suites. Pool, hot tub, and sauna Manager's reception with beverages and snacks, and the awesome breakfast. For our family of 5, this is enough to help make it worth the extra we spent on the hotel. I am usually cold because hotel rooms don't have enough blankets on the bed,...

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1Thank DebUiter
About Hotel's Favourite Review
Stephanie C, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you for such a wonderful review! We are so happy our older hotel stood out to you in a positive way as we do try to make sure it is clean and comfortable to all of our guests. We are pleased you and the kids enjoyed the many amenities we offer and that our team was able to provide...

Sac City, Iowa
Reviewed 3 days ago NEW

We stayed 3 nights at your facility for a family reuion and found it to be the perfect place. Our ages ranged from 80+ to 2 years of age and it was FANTASTIC and there was something for everyone. Everyone agreed we would return in 2018.

Review collected in partnership with Embassy Suites Hotels
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Thank mardelleb2017
Stephanie C, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you for such a wonderful review! We are so happy that you and your family enjoyed your stay with us! Your continually choosing to stay with us year after year would be and is such a wonderful compliment. Thank you again and we look forward to your next visit in 2018!

Reviewed 3 days ago NEW

Good experience, although I would recommend reviewing your bill closely as my statement at checkout was higher than the rate I booked and checked in at. All in all good experience, I would stay again.

Review collected in partnership with Embassy Suites Hotels
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Thank BRAD K
Stephanie C, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you so much for your honest review, Brad. We want to extend a sincere apology regarding your stay. It is unfortunate to hear you got charged more than what was told. Please give us a call so that we can Make It Right for you.

Seward, Nebraska
Reviewed 5 days ago NEW

Very friendly staff answered all questions and were very helpful. Shuttle took us to the CenturyLink Center for a concert. We could have had them pick us up, but it was a beautiful night and the hotel is within walking distance, so we had a nice walk instead! Food in the lounge was delicious! Rooms were large and clean! Would...

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Helpful?
Thank Tracy230
Stephanie C, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Hi Tracy! Thank yo so much for a wonderful review! We are so happy you enjoyed our free shuttle service! Walks downtown are always fun, as well! We hope to see you again soon the next time you visit!

Excelsior Springs, Missouri
Reviewed 5 days ago NEW

The location is perfect for visiting the zoo and the Lauritzen botanical garden, and walking to shops and restaurants in old downtown Omaha. The breakfast was very good, and the staff we encountered was very friendly and helpful.

Review collected in partnership with Embassy Suites Hotels
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Thank Sea-Seekers2015
Stephanie C, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you so much for a positive review! We are glad you enjoyed some must-see sites around the area and hope you enjoyed our free shuttle service! We hope to see you again soon!

Lawrenceville, GA
Reviewed 6 days ago NEW

This was my first stay at this property. If I am ever back in Omaha, I will be sure to stay again. This is a beautiful hotel inside and out. The rooms are roomy and quiet. The beds are comfortable. the restaurant has very good offerings. The fitness center was very well equipped with just about everything you will need....

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Thank Ken E
Stephanie C, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you so much for your kind review, positive feedback, and being our loyal guest, Ken! Your continually choosing to stay with us is such a wonderful compliment. We look forward to your next visit.

Grapevine
Reviewed 1 week ago

I've stayed at several Omaha hotels and this one is now my favorite. The rooms are outstanding--comfortable and quite. I appreciated the evening reception--the food and adult beverages were perfect. The staff on the whole were friendly and very helpful. The room was very clean, and the premium floor snack box and coffee/beverage offerings were replenished daily. It's also within...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Teri J
Stephanie C, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Hello Teri! Thank you so much for your kind review, positive feedback, and being our loyal guest! It is wonderful to hear that each aspect of your stay was touched in some way by a member of our team - we truly love to bring the warmth and hospitality to every guests in ways both big and small! We look...

Sioux Falls, South Dakota
Reviewed 1 week ago

1 nite clean room. Pleasant staff. Quiet. Pool area is clean. Reception and breakfast were wonderful. Many items to choose from. Chef in the morning was very kind. This is our favorite place to stay when we visit Omaha.

Review collected in partnership with Embassy Suites Hotels
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Thank Michael W
Stephanie C, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Hi Michael! Thank you so much for your review. We strive to be the best, and when our guests recognize that, when there are other hotel options, we are elated that we stand out and become your preferred destination in Omaha. Your continually choosing to stay with us is such a wonderful compliment. Thank you again and we look forward...

Malcom, Iowa
Reviewed 1 week ago

The facility is very nice and conveniently located. The suites need upgraded with larger beds - double beds are a thing of the past. The complimentary breakfast with the cook to order eggs is perfect. The restaurant staff is very polite and the food was delicious and serving sizes perfect.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Becky S
Stephanie C, Guest Relations Manager at Embassy Suites by Hilton Omaha - Downtown/Old Market, responded to this review

Thank you for your valuable feedback. We do look forward to a remodel in the near future and your comments will only help us improve. We are happy you enjoyed our Complimentary Made-to-Order breakfast and that our team was able to provide you with the hospitality we are known for! We do hope we can welcome you back in the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Omaha - Downtown/Old Market is the ideal location in the heart of Omaha's Old Market District just off I480.We are just a stones throw away from such famous Omaha attractions like the Henry Doorly Zoo, CenturyLink Center Omaha, TD Ameritrade Stadium, and Durham Museum, among many others within Omaha.Our beautiful hotel features large two-room suites, high-speed internet access, 24 hour Business Center, modern fitness center, FREE cooked-to-order breakfast each order, as well as complimentary drinks at our evening Manager's Reception. Work hard or stay and play at the Embassy Suites Omaha Downtown/Old Market hotel! ... more   less 

Additional Information about Embassy Suites by Hilton Omaha - Downtown/Old Market

Address: 555 S. 10th Street, Omaha, NE 68102
Region: United States > Nebraska > Omaha
Price Range: ₹ 9,911 - ₹ 29,084 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton Omaha - Downtown/Old Market 3*
Number of rooms: 249
Reservation Options:
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Also Known As:
Embassy Suites Omaha Downtown/Old Market Hotel Omaha
Omaha Embassy Suites
Hotel Style:
#11 Romantic Hotel in Omaha
#13 Business Hotel in Omaha
#13 Family Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Omaha - Downtown/Old Market staff and other travellers.
4 questions
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Minneapolis, Minnesota
over a year ago
Omaha, Nebraska
over a year ago
over a year ago

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Questions? Get answers from Embassy Suites by Hilton Omaha - Downtown/Old Market staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms face the inner courtyard, except for a few on each floor in the corners. They are a bit more private, and perhaps quiet.”
  • Kitchenette
  • Condition of aged furniture
scodougle, 6 Apr 2017 | Read review
“Don't get a room facing 10th Street if you can avoid it.”
rijeki, 5 Apr 2017 | Read review
“Pool is actually accessible on floor 2 - not floor 1.”
DebUiter, 20 Mar 2017 | Read review
“Rooms on the East side (opposite of the Old Market District) are quieter”
bk1536, 14 Dec 2016 | Read review
“Corner rooms are very quiet and large with plenty of light.”
reedeeda, 5 Dec 2016 | Read review
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