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Hilton Garden Inn Omaha West

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#14 of 81 Hotels in Omaha
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1 room 2 adults 0 children
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Hilton Garden Inn Omaha West
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400 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Omaha West
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Showing 395: English reviews
Portland, Oregon
Reviewed 16 June 2016

We enjoyed our stay. Hotel is at far end of Omaha but ok for our purposes. The hotel a tad noisey due to many visitors or conference being held there. The room was clean and comfortable, good to relax and watch a little television before bedtime.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank juliemH6054KU
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear juliemH6054KU, Thank your for taking the time to leave such a wonderful review of your stay! I'm so glad to hear you thought the room was clean, comfortable and relaxing. We hope to see you again soon. Sincerely,

West Des Moines, United States
Reviewed 14 June 2016

Pleasantly surprised with this hotel and the rate that was given on this weekend. Very clean room, lobby and very friendly and helpful staff. Even had another wedding party at the hotel and never knew they were there other than seeing others in the lobby.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Brian H
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Brian H, I want to thank you for taking the time to leave such a great review on TripAdvisor! We are so happy to hear of our guests experiences and it sounds like you had a fun and busy weekend. I am glad to know that you found your room and our lobby clean and inviting. I will share...

Muncie
Reviewed 9 June 2016

Staff was amazing and always helpful. Rooms were clean and the beds are comfortable, even sleeping with two kids! Everyone was friendly and willing to make our stay great. We will definitely be back! :)

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank X4646WDrebeccam
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear X4646WDrebeccam, Thank you for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I wanted to reach out and also thank you for taking the time to complete a survey on TripAdvisor. Thank you so much for your wonderful comments about our staff. I’m glad you found them so friendly and...

Dell Rapids
Reviewed 6 June 2016

Stayed here for a basketball tourney since it is between the 2 gyms. Room was clean and nice and came with fridge and microwave. Those came in handy since the breakfast was not included even though at a previous Hilton Garden Inn, breakfast was included for Hilton Members. Nice fitness room with 2 working treadmills and EFX, free weights, bench,...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Michelle K
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Michelle K, Thank you for taking the time to review your stay on TripAdvisor. I'm glad to hear that you found the fitness center to your liking and that you found your in room amenities convenient. We hope you will consider staying with us in the future. Have a great day!

Ogallala, Nebraska
Reviewed 3 June 2016

We have stayed at this hotel on a few occasions because it is close to medical facilities. We always enjoy our stay and love the amenities. There is shopping very close and we do not have to go into downtown Omaha for anything.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank srun231
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear srun231, Thank you for your excellent review on TripAdvisor. I'm glad to hear that you always have a good stay with great amenities. We love our repeat guests! Please let us know if we can do anything for you the next time you here. Sincerely,

Red Oak, United States
Reviewed 31 May 2016

Will hold wedding receptions at hotel and treat hotel guests as 2nd tear. Wedding receptions are worth more to them than hotel guests. And... when they have the wedding reception, you have to park 2 blocks or more away.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Brett S
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Brett S, I am sorry to hear that you felt like you were treated 2nd tier. We appreciate all of our guests tremendously. Unfortunately we happened to have a full house during your stay, and parking was unavailable and I apologize for your inconvenience. I hope that your stay otherwise was comfortable. Thank you.

Omaha, Nebraska
Reviewed 23 May 2016

The staff was wonderful - very pleasant, courteous and helpful! Initially the parking lot was so full that it took several sweeps through the lot to find a place; I was offered to park across the street, but manhandling all the lugage to cross the street didn't seem feasible. During the night, there was a lot of noise from the...

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Helpful?
Thank mph1230
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear mph1230, I am so happy to hear that you found our staff so helpful and your room to be clean. I apologize for the shortage of parking during your stay but that you had a nice stay. I hope you will stay with us again if you are ever in the area again. Thank you.

Reviewed 20 May 2016 via mobile

This is always been one of more favorite HGI properties. They are updating the carpet in the rooms now as well as the hallways. Rooms are clean and the staff always helpful. The proximity to some great restaurants and the west side of town can't be beat as well. If you are looking for really good hotel on the west...

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Helpful?
Thank Colin S
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Colin S, Thank you for your wonderful words about our hotel and staff. We love it when our guests love our hotel as much as we do! I appreciate your recommendation to other travelers. We can't wait to welcome you back the next time you are in West Omaha. Thank you.

Las Vegas, Nevada
Reviewed 19 May 2016

Would stay here again and would recommend to my friends and family. Good location near several nice restaurants and shopping. Rooms are clean, comfortable and a reasonable price. The staff are very corgial and helpful.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Lokilyn
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Lokilyn, Thank you so much for choosing to stay with us at the Hilton Garden Inn Omaha West. We truly appreciate your business. I also wanted to thank you for taking the time to share your experience with us on TripAdvisor. Thank you so much for your wonderful comments about your experience. I was very happy to learn you...

Ankeny
Reviewed 19 May 2016

Internet you have to pay for and breakfast as well for what I payed for the room that stuff should be free I usually go to a different place that I pay $90 dollars for that includes everything and is a very nice place

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank hab248
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear hab248, I am sorry to hear that you did not enjoy your recent stay. I do want you to know that wireless internet is complimentary throughout the hotel. I understand that you believe breakfast should be included however I don't know of many hotels that offer a complimentary full cooked to order, all you care to eat breakfast buffet...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Omaha West

Address: 17879 Chicago St, Omaha, NE 68118-2914
Region: United States > Nebraska > Omaha
Price Range: ₹ 7,446 - ₹ 16,099 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Omaha West 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn West Omaha Hotel Omaha
Hilton Garden Inn Omaha
Hilton Omaha
Omaha Hilton
Hotel Style:
#5 Family Hotel in Omaha
#7 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Omaha West staff and other travellers.
1 question
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Nashville, TN
over a year ago

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Questions? Get answers from Hilton Garden Inn Omaha West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a top level room.”
 of 5 bubbles mph1230, 23 May 2016 | Read review
“The shuttle driver is awesome, ask her for tips on where to eat in the area”
 of 5 bubbles Warren278, 29 Apr 2016 | Read review
“You are not staying at this hotel for the view... any room is a good one!”
 of 5 bubbles CruzinDNA, 20 Apr 2016 | Read review
“Away from elevators & ice machines”
 of 5 bubbles sfgardener, 13 Apr 2016 | Read review
“If you belong to Hilton Honors, you'll be greeted with water for guests.”
 of 5 bubbles MauraTravels2012, 13 Mar 2016 | Read review
5 of 5