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Hilton Garden Inn Omaha West

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#15 of 81 Hotels in Omaha
Certificate of Excellence
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1 room 2 adults 0 children
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Hilton Garden Inn Omaha West
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406 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Omaha West
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Showing 401: English reviews
Saint Joseph, Missouri
Reviewed 5 August 2016

Rooms were clean , beds comfy, pool was heated and clean, they had toys for kids to play with in the pool . Hot tub was wonderful plus they had music playing in the pool area. Upon entering they also had a big glass jug of fruit water! Staff was very friendly and welcoming

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank barbaraaw2016
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear barbaraaw2016, Thank you for such a great review of your recent stay. I am so happy to hear that you found the rooms clean and comfortable and that you were able to enjoy the pool area. I am also glad to hear you found the staff friendly and welcoming. I will be sure to share your comments. We hope...

Reviewed 30 July 2016 via mobile

Excellent hotel! Very clean! Very modern! Nice restaurant onsite. Room service. Little pricy. Indoor pool great for kids. Great patios outside. Very comfortable beds. Clean rooms. Large tv. Microwave and refrigerator in the room.Would highly recommend this hotel if you're traveling to Omaha.

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Helpful?
Thank Jackie E
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Jackie E, Thank you for the wonderful review on TripAdvisor. I'm so glad to hear that you found the rooms clean and comfortable. I'm happy you were able to enjoy the other amenities we had to offer such as the restaurant and pool. Please consider us for your next visit to Omaha. Sincerely,

Peoria, United States
Reviewed 25 July 2016

Overall the hotel is excellent, but the staff is neglecting of the details that make a difference. For example: the coat hooks in the bathroom were all mounted upside-down! And the hair dryer was covered in hair from the previous owner. As an HHonors member we are supposed to log into the HHonors website to gain internet access, but for...

Review collected in partnership with Hilton Garden Inn
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Thank Arkadiusz W
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Arkadiusz W, Thank you for taking the time to complete a review of your recent stay. I apologize for the problems you experienced with your guest bathroom and Internet. We are working hard to resolve Internet issues. I'm glad to hear your were able to enjoy the other areas of the hotel and that you found breakfast so wonderful....

Centerville
Reviewed 24 July 2016 via mobile

We had to switch motels because the ramada over booked and we are very happy with the switch. The motel was clean and the staff was very friendly. The pool area was very nice for our children and our room was very clean.

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Helpful?
Thank christophercC1025FV
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear christophercC1025FV, Thank you for the excellent review with your recent stay. I'm glad that we were able to accommodate you with the mix up of you previous hotel. I'm happy to hear that your room was clean and that you were able to enjoy the pool. I hope that we can be your first choice when staying in Omaha....

Boulder, Colorado
Reviewed 24 July 2016

Rate for room was very competitive with other hotels in area that offer "free" breakfast. Breakfast at this Hilton, while costing a little bit more was far superior to other hotels. Selection of items was far superior to other hotels offering breakfast including an on-site chef. Room was very clean and comfortable and front desk staff were very helpful and...

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Helpful?
Thank rrbpm
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear rrbpm, Thank you for the 5 star review on TripAdvisor. I'm so happy to hear that you enjoyed our cooked to order hot breakfast that is a step above the usual continental that is offered at competitive hotels. I'm glad you found your room clean & comfortable and that the staff was helpful and accommodating. I will be sure...

Los Angeles, California
Reviewed 21 July 2016

We enjoyed our stay very much. Digital check in was great. Rooms were very clean and quiet. Staff went above and beyond to assure our satisfaction. We will definitely stay here again next time we're in Omaha.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Teresa B
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Teresa B, Thank you for the great review on TripAdvisor. I am so glad to hear you found your room clean and quiet and that the staff went above and beyond. We are happy to hear that you like the digital check in. Thank you for being a Hilton Honors member, we appreciate your loyalty. We will see you...

Vermillion, South Dakota
Reviewed 19 July 2016

The rooms are fantastic and clean. The hotel is pretty quiet, and you can't beat the location. It is right off of W. Dodge Rd and just up the road from Village Pointe (shopping, theater, restaurants). My only complaint would be the lack of free continental breakfast -- for the price, it should be included.

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Helpful?
Thank Kreighton S
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Kreighton S, Thanks for the wonderful review of your stay. I'm so happy to hear you found the rooms fantastic and clean with a convenient location. We are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer a full cooked to order hot breakfast. This can be included...

columbia, SC, United States
Reviewed 18 July 2016

The rooms don't all have tubs. Showers see old and outdated with bad shower heads. Doors on showers are wobbly. Breakfast bar is extremely expensive, although good. The staff all knew that there were problems with the hot and cold showers and admitted so once we complained. One minute the shower is hot and the next it is cold. For...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Rene K
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Rene K, Thank you for recently staying with us and for your review on Tripadvisor. Your comments will help us as we try to exceed our guests expectations. I'm sorry that you were disappointed in your stay. If there is anything else you would like to share about your stay, please do not hesitate to contact me. Sincerely,

Park Ridge
Reviewed 17 July 2016

Shuttle bus to take you to local restaurants. Delicious breakfast. There are keurig coffee makers in each room. Clean nice room. My favorite cranberry white chocolate chip cookies were out. Solid Internet. Terrific fitness room too.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Yvette P
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Yvette P, Thank you for taking the time to give us a great review on Tripadvisor! I'm glad to hear that you found your room nice and clean and had a delicious breakfast. I'm also happy to hear you enjoyed the fitness center as well. I hope you will consider staying with us again! All the best~

Omaha
Reviewed 14 July 2016 via mobile

Room was clean and bed comfortable. Check in was quick for the most part. My only disappointment was that they could not match the online rate so I had to get online and book and purchase the room while standing right there at the desk! I used the gym in the morning and was very happy that treadmills had individual...

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Helpful?
Thank Jalawlor
Lisa W, General Manager at Hilton Garden Inn Omaha West, responded to this review

Dear Jalawlor, Thank you for recently staying with us and for your wonderful review! I apologize for the rate error, and for not being able to match it for you at check-in. I'm glad that you enjoyed other amenities that we have to offer such as the fitness center. I am happy that you would stay with us in the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Omaha West

Address: 17879 Chicago St, Omaha, NE 68118-2914
Region: United States > Nebraska > Omaha
Price Range: ₹ 7,853 - ₹ 16,623 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Omaha West 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Hilton Garden Inn West Omaha Hotel Omaha
Hilton Garden Inn Omaha
Hilton Omaha
Omaha Hilton
Hotel Style:
#5 Family Hotel in Omaha
#7 Business Hotel in Omaha
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Omaha West staff and other travellers.
1 question
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Nashville, TN
over a year ago

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Questions? Get answers from Hilton Garden Inn Omaha West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in room 306 - very quiet and not near ice machines or elevator.”
 of 5 bubbles 552lianab, 6 Mar 2017 | Read review
“Ask for a top level room.”
 of 5 bubbles mph1230, 23 May 2016 | Read review
“The shuttle driver is awesome, ask her for tips on where to eat in the area”
 of 5 bubbles Warren278, 29 Apr 2016 | Read review
“You are not staying at this hotel for the view... any room is a good one!”
 of 5 bubbles CruzinDNA, 20 Apr 2016 | Read review
“Away from elevators & ice machines”
 of 5 bubbles sfgardener, 13 Apr 2016 | Read review
5 of 5