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TownePlace Suites Omaha West

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Traveller (12)
Room & Suite (17)
Dining (4)
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Overview
  • Excellent47%
  • Very good28%
  • Average16%
  • Poor4%
  • Terrible5%
Travellers talk about
“full kitchen”(8 reviews)
“bedroom suite”(5 reviews)
“burner cooktop”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Reviews (125)
There are newer reviews for TownePlace Suites Omaha West
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Traveller rating
57
35
19
5
7
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LanguageEnglish
57
35
19
5
7
Show reviews that mention
All reviewsfull kitchenbedroom suiteburner cooktopfrontage roadwafflesbit wornfourth floorpool waterboth morningswaffle makerbeds were very comfortablecold cerealthe general managerfitness roomwest sidethree nightsgreat room
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41 - 45 of 123 reviews
Reviewed 5 August 2015

Great hotel with nice staff, a great breakfast, and a quality room. The in room kitchenette is functional and nice (granite/etc). The beds are of standard Marriott quality with equally excellent pillows.

Thank Steven C
Reviewed 3 August 2015 via mobile

On the plus, pet friendly for a $100 fee. On the negative, dirty common areas (stained) and housekeeping who never came and hardly cleaned when they were coaxed to show up (only got cleaning 3 times in 8 days -- didn't leave shampoos or sweep...More

1  Thank MileHighCty
Response from Kristy P, General Manager at TownePlace Suites Omaha WestResponded 5 August 2015

Thank you for taking the time to write feedback in regards to your recent stay at the TownePlace Suites Omaha West. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent...More

Reviewed 3 August 2015

We used 10,000 Marriott points for our stay in room 117. It was roomy, and had a massive closet. The room had a fridge, dishwasher, sink, stove, and expanding desk. (Yes, you could live there.) USA Today and the Omaha World Herald were provided for...More

Thank Ken S
Reviewed 23 July 2015

The hotel was clean and the fitness center was nice, but the service, location and breakfast were not up to Marriott's standards. We stayed there 3 nights and every morning, the breakfast buffet was out of something. Even utensils. The hotel is very hard to...More

Thank Texantt
Response from Kristy P, General Manager at TownePlace Suites Omaha WestResponded 24 July 2015

Hello – thank you for writing a review and giving me feedback on the hotel. I’m sorry that breakfast was not up to par during your stay. I have address this issue with the department to make sure it does not continue. Providing a memorable...More

Reviewed 20 July 2015

We will NEVER go back to this hotel as the front desk girl on sat.morn was lazy, we came down for breakfast at 9:25 and most of the options were out. we asked her if she was refilling them her response was no cause breakfast...More

Thank Amy H
Response from Kristy P, General Manager at TownePlace Suites Omaha WestResponded 21 July 2015

Thank you for taking the time to post your comments. All guest feedback is invaluable as we strive to provide the exceptional experiences that you have come to appreciate at Marriott. I have addressed this situation to make sure it does not happen again.

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$ 104 - US$ 221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 104 - US$ 221 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (12)
Room & Suite (17)
Dining (4)
Questions & Answers
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Bill A
9 November 2016|
Answer
Response from Bill A | Property representative |
Yes we are pet friendly. There is a non-refundable Pet Deposit of $100.00. We accept most residential pets up to 130 lbs. They must be on a leash and the owner is responsible for picking up after their pets.
0
Votes
Room Tips
"I wouldn't recommend staying here"
Read review
"Small fitness center but not crowded, so may need to go early if you need treadmill :)"
Read review
"Had family on first, second and fourth floors all suites were good."
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"room 107 is close to the front on the main floor. King bed with sofa sleeper."
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