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TownePlace Suites Omaha West

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105 Reviews from our TripAdvisor Community

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Showing 104: English reviews
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San Francisco, California
Reviewed 2 weeks ago via mobile

Just got back from Omaha, where I stayed at this hotel. Hotel was comfortable, but nothing special. Pillows were definitely on the softer side, I would have appreciated having a couple of firm options on the bed as well. Location was good for me, other restaurants and a Starbucks were very close. I never tried the breakfast, but it looked...

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Helpful?
Thank heather6jdl
Bill A, General Manager at TownePlace Suites Omaha West, responded to this review

Thank you for your comments. We are under going our renovation and are scheduled to be completed in late April. I will pass on your comments to our Housekeeping Team. Thank you

Lincoln, Nebraska
Reviewed 4 weeks ago via mobile

Bathroom looked brand new. Furniture a bit old could use updating. Good lighting. Share elevator with cleaning staff and ginormous carts that take up most of the elevator. Annoying Acceptable hot breakfast. Coffee and tea station all day. Meh location. Not downtown but right next to Ameritrade and other corporate and start ups. Comfortable enough stay. Full kitchen with microwave...

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Helpful?
Thank C001
Bill A, General Manager at TownePlace Suites Omaha West, responded to this review

Thank you for your comments. You are correct the furniture is in of attention, that is why on January 30, we are starting our renovation and honestly some of the best colors and changes I've seen. We will be finished in May. Looking forward to your next stay with us when we get all polished up.

Dalton, Nebraska
Reviewed 26 December 2016 via mobile

We booked a two room suite to break up a twelve hour drive home on Christmas Day. The room was reserved several days prior. However, when we arrived at 5pm with our toddler we were informed that our room wasn't clean. We could wait an hour or settle for a smaller room. After 6+ hours in the car, we couldn't...

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Helpful?
Thank NEhuntress
Bill A, General Manager at TownePlace Suites Omaha West, responded to this review

Dear NEhuntress, I wanted to thank you for your comments. I was advised of your issue when I received a call from my staff informing me that the room you were blocked in decided to extend their stay. Being the holiday weekend and a large demand for that style of room, we were forced to offer you a different type...

Wichita, Kansas
Reviewed 15 December 2016

Being a loyal Marriott member I chose to stay here instead of the recommended Hilton. There were four of us on business 12/13-12/14. Three of the party checked in at approximately 1:45 PM and were given rooms on the fourth floor. When we reached the fourth floor, you would have thought that it was 110 degrees outside. The hallway temperature...

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Helpful?
1Thank Van B
Bill A, General Manager at TownePlace Suites Omaha West, responded to this review

Van B, Good morning. I am in receipt of your comments from your stay at my hotel thank you for taking time from your busy schedule to provide feedback. I wanted to take a few minutes and address some of your concerns. As you know the weather here in Omaha during your stay ranged from minus 11 to 20 degrees....

Sioux Falls, South Dakota
Reviewed 5 September 2016 via mobile

A family wedding brought us to Omaha for the holiday weekend. We needed room for our three adult children and their spouses. We were continually impressed with the service and amenities of the hotel. We had a 2 bedroom suite which was perfect for the three couples. Full kitchen with a dining room table, pull out couch, oven, fridge, dishwasher...

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Helpful?
1Thank Wayne W
Bill A, General Manager at TownePlace Suites Omaha West, responded to this review

Wayne, Thank you for your kind words and for allowing us to be part of your special weekend. I have shared your comments with our team and it makes them very happy to see that you had a great stay. Thank you

South Dakota
Reviewed 24 August 2016

Hotel decor is nice. Like other comments said, some furniture needs replacing. Ours wasn't bad. Room was clean and beds were very comfortable. There is a small pool. The breakfast wasn't all that good. I've definitely had better. The food provided was basically to make breakfast sandwiches. It just wasn't good. I've had better out of a vending machine. Other...

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2Thank Sunshine81
Reviewed 22 August 2016

I was here for 6 nights. Convenient to airport and a quick trip downtown. Breakfast was just right, I liked the strawberry waffles. Room was perfect stayed in 330. At first I thought it would be noisy do to stairs and elevator, not a peep. Pool and gym fit my needs.

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1Thank Bill A
Falcon, Colorado, United States
Reviewed 11 August 2016

Had a very nice stay - room was clean and had a well appointed kitchen. The breakfasts were very good and had a great variety. The exercise room had good equipment and the pool was nice. Beds were very comfortable too.

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1Thank Sooper5
Des Moines, Iowa
Reviewed 29 July 2016 via mobile

Hotel is relatively close to multiple restaurants (not in walking distance) and a mall. It is clean but worn...furniture needs to be replaced. Rooms are nice for longer stays in that they have a small stove, apartment-sized refrigerator and sink.

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Helpful?
1Thank IArunner05
Steve S, General Manager at TownePlace Suites Omaha West, responded to this review

Thank you for staying with us during your recent visit to Omaha. We appreciate the comments on our rooms. Our renovation is scheduled to happen this fall. It will include new chairs and couches in the sleeping rooms, new carpeting and paint throughout the entire hotel, and an updated breakfast area. We are very excited about the renovation and invite...

Reviewed 20 July 2016 via mobile

Disgusting place to stay.  Found large coffee stain in front of TV shortly after checking in, no one acknowledged it was there or tried to rectify. I pointed it out shortly after check in, see pic.  Cushions on chair were visibly tattered, by either a dog or kid.    Green algae on each side of steps in pool.  Noticed on...

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Helpful?
1Thank huntthomas14

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about TownePlace Suites Omaha West

Address: 10865 West Dodge Road, Omaha, NE 68154
Region: United States > Nebraska > Omaha
Price Range: ₹ 7,287 - ₹ 12,502 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — TownePlace Suites Omaha West 2.5*
Number of rooms: 108
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Also Known As:
Towneplace Suites Omaha West Hotel Omaha
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Questions & Answers

Here's what travellers have asked, with answers from TownePlace Suites Omaha West staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor was great”
 of 5 bubbles billa104, 21 Aug 2016 | Read review
“get a room on west side away from 680”
 of 5 bubbles Sooper5, 11 Aug 2016 | Read review
“The pool is right by the main lobby, so if you want quiet, stay off the first floor or stay at the ends of the building.”
 of 5 bubbles MattG324, 28 Jun 2016 | Read review
“First class and very clean and private!”
 of 5 bubbles K3289CYrobertn, 20 May 2016 | Read review
“Ask for a quiet room, as some rooms are closer to the highway.”
 of 5 bubbles emccwd, 21 Dec 2015 | Read review
5 of 5