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Alex Hotel & Suites

Expedia.comUS$ 162*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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115 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Prairie Village, Kansas
Reviewed 15 July 2015 via mobile

After reading some reviews I was apprehensive about staying here, however our stay ended up being great! The bed was new and very comfortable, the room was spacious and had a big flat screen TV, the cleaning staff was super friendly and very helpful, and the breakfast was extensive with make your own waffles, scrambled eggs, sausage, biscuits and gravy,...

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Helpful?
1Thank DTJB8000
Ramona S, Director of Sales at Alex Hotel & Suites, responded to this review

Thank you for your kind remarks. Yes, we have worked very hard to bring up the standards of our hotel. We appreciate you taking the time to write your review and we are so glad that you had a nice stay. Kindly, Ramona

Reviewed 6 July 2015

We had requested for 2 rooms with 2 king beds since we were a group of 8 staying for 1 night, and when we reached we were told that both rooms only had 1 king bed since they did not look over the occupancy count. The concierge was clueless about what the rooms looked like and mentioned that she had...

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Helpful?
1Thank Nivedita V
Ramona S, Director of Sales at Alex Hotel & Suites, responded to this review

Dear Guest, We are very sorry that we did not have your reservations correctly. We had some issues with our on-line reservations in that the room type being sold on line for 2 king beds arrived into our system as 1 king bed. We only have 5 rooms with 2 king beds and as we did not know about this...

Templeton, California
Reviewed 27 June 2015

Stayed here 1 night after flying into Anchorage. Room was large & comfortable with microwave, coffeemaker, etc. You can request their shuttle to get you at the airport 24' a day, which is wonderful. The property is situated close to the airport, and fast food is within close walking distance. There is a hot breakfast buffet included. For the price...

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Helpful?
1Thank mermaid82001
Ramona S, Director of Sales at Alex Hotel & Suites, responded to this review

Thank you for taking the time to review our hotel. We really appreciate your comments and are so happy that you had a good experience. Ramona

Florida
Reviewed 15 June 2015

I thought they were wonderful!! From the greet to the drivers to the room. I had room 1510 near the elevator and never a noise. I stayed 6/5-6/7. I even called them from Denver about our delay of one night and never an issue. I am really picky and I travel often. The beds were the BEST!! The Shuttle Tony,...

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Helpful?
1Thank jsoto2015
Ramona S, Director of Sales at Alex Hotel & Suites, responded to this review

Thank you for taking the time to review our hotel. We are so glad that you had a good experience. Ramona

Fairbanks, Alaska
Reviewed 13 June 2015

We had gone to a soccer game at 10 am, my daughters returned at 2 pm to rest when they discovered that the staff had entered, deposited a large bowel movement, dislodged the toilet paper dispenser, and left the fridge open. The room reaked!!!! Because I discovered the event later from my children, it was reported in the evening when...

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Helpful?
2Thank FairbanksFamily
Ramona S, Director of Sales at Alex Hotel & Suites, responded to this review

Dear FaribanksFamily, I followed up on your complaint and left a message on your cell phone so that we could talk about this. I did not receive a call back from you. I read your review and spoke to our operations team about your complaint. Allow me to give you a little background. Our hotel is staffed by housekeepers that...

Whittier, California
Reviewed 11 June 2015 via mobile

Run down, beds uncomfortable, the only positive thing is free breakfast . I would not come back again. To get to the lobby, you have to go to the other building which were not connected. Of course this was more noticeable because of the rain. This place needs renovation ASAP

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Helpful?
2Thank Angie L
Fairbanks, Alaska
Reviewed 9 June 2015 via mobile

The good: they have a park & fly so we could leave our car parked without extra charge while out of state, they did try to correct problems when asked The bad: breakfast, only one type of tea and coffee. Rest just average. Did have bananas Roon: dresser, table, 2 straight chairs,small refer & microwave (stacked not in a cabinet)....

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Helpful?
1Thank Sleetlyn
Long Beach, California
Reviewed 6 June 2015 via mobile

The complimentary shuttle from the airport was very fast. The driver was friendly. Everyone at the hotel was very friendly and helpful. The rooms were very nice. Comfortable bed, nice TV, refrigerator, and microwave. The complimentary breakfast was very good. Waffles, eggs, bagels, cereal, etc. A very comfortable hotel! I would definitely stay here again!

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Helpful?
1Thank jcmonogram
Highland, California
Reviewed 3 June 2015 via mobile

Our room was large and we loved that. The 2 king beds were really big and ok, not great. The room seemed clean but not a lot of light so hard to tell. Bathroom needs a little work- old but clean. Service employees were friendly but couldn't answer some of our questions. Average motel.

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Helpful?
2Thank Dave E
Reviewed 29 May 2015 via mobile

The shuttle took over an hour when it is a 4 minute drive from the airport. The driver was overly rude. And the binding machine ate my money and they don't even have carbonated beverages. The rooms feel dirty and it's very loud all over the hotel even at late hours. I would not ever stay at this hotel again...

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Helpful?
3Thank Barkley B

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Alex Hotel & Suites features 123 oversized guest rooms with an excellent location. Just 5 minutes from the airport and directly across the street from the world's largest seaplane base: Lake Hood and Lake Spenard, we offer the most important amenities. Free 24-hour airport shuttle, complimentary continental breakfast, free WiFi throughout the hotel. All rooms have air conditioning. We welcome you to Alaska! ... more   less 

Additional Information about Alex Hotel & Suites

Address: 4615 Spenard Rd, Anchorage, AK 99517-3235 (Formerly Quality Inn & Suites Airport)
Region: United States > Alaska > Anchorage
Price Range: ₹ 5,107 - ₹ 16,031 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Alex Hotel & Suites 3*
Number of rooms: 123
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Also Known As:
Quality Inn & Suites Airport Hotel Anchorage
Quality Inn And Suites Airport
Quality Inn Airport
Quality Inn Anchorage
Anchorage Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Alex Hotel & Suites staff and other travellers.
2 questions
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Maryville, Tennessee, United States

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Questions? Get answers from Alex Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Preferably facing main road”
eccarv, 1 Nov 2016 | Read review
“I stayed in the Junior Suite which was quite a large room with a King Bed, a couple of tables a microwave and a refrigerator.”
WestSideHTown, 17 Oct 2016 | Read review
“best corner rooms”
Paulk4615, 21 Sep 2016 | Read review
“If you choose to stay here ask for a room that faces out from the hotel”
RoA431, 18 Sep 2016 | Read review
“Get a different hotel. It's not worth the price you will pay.”
155greggo, 5 Sep 2016 | Read review
5 of 5
Expedia.com
US$ 162* /night
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CancelonUS$ 181
Orbitz.comUS$ 162
Booking.comUS$ 166
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Prices are for 1 room, 2 adults
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