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The Hotel Captain Cook

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1,673 Reviews from our TripAdvisor Community

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Showing 1,609: English reviews
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georgia
Reviewed 2 days ago NEW

it is a very busy hotel. Lots of conventions. Restaurants are normally packed. Good location. Rooms are nice but dated. I stayed in tower one and there was one working ice machine on the 3rd floor. My room was on the 9th floor with a slow elevator, it took quite a while just to get ice everyday. There is a...

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Thank gatravelor
Staines, United Kingdom
Reviewed 1 week ago

Older, quieter comfortable hotel. Spacious rooms. Good restaurants and shops. Well situated in town. Pool pleasant too with good changing facilities. Will definitely stay again. Need to book for upper restaurant. Staff helpful and friendly.

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Helpful?
Thank Julia908
cookconcierge, Guest Relations Manager at The Hotel Captain Cook, responded to this review

Dear Julia908, Thank you for staying at the Hotel Captain Cook and taking the time to provide this review. We're so glad that you found our accommodations to be comfortable, spacious and conveniently located in Anchorage. It was our pleasure to serve you during your stay and we look forward to seeing you again! Louisa, Concierge

Reviewed 1 week ago

It has been a long time since I've stayed at the Captain Cook hotel but I was very please with the level of service and the amenities that are available. The athletic club was very user friendly and the staff their was very helpful. It is also located centrally.

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Helpful?
Thank Steve J
cookconcierge, Guest Relations Manager at The Hotel Captain Cook, responded to this review

Dear Steve J, Thank you for returning to stay with us at the Hotel Captain Cook. We're so glad you enjoyed the attentive service and amenities we provide. We appreciate you taking the time to recommend us to future guests and we hope to see you again soon in Anchorage! Louisa, Concierge

Weehawken, New Jersey
Reviewed 1 week ago

This is the hotel that our Princess Land and Sea adventure booked us in, and it does not disappoint. The hotel itself is a gorgeous building and stands out in the city skyline. The interior spaces and the rooms are very well kept and the size of the rooms are great for a family. The pool club is luxurious and...

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Helpful?
Thank psudino
cookconcierge, Guest Relations Manager at The Hotel Captain Cook, responded to this review

Dear Psudino, Thank you for staying at the Hotel Captain Cook and providing this lovely review. We're so glad you enjoyed everything from the comfortable accommodations to the pool and downtown location. Alaska is such an exciting destination for families and kids and we're happy to hear that you had such a great experience. It was our staff's pleasure to...

Geneva, Switzerland
Reviewed 3 weeks ago

The hotel is located in the center of town within walking distance of all there is to see Rooms are clean dining options and bar available and also a few shops Nice place to stay when you visit Anchorage

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Helpful?
Thank elica3
cookconcierge, Guest Relations Manager at The Hotel Captain Cook, responded to this review

Dear Elica3, Thank you for staying at the Hotel Captain Cook before your cruise. We're happy to hear that our downtown location and comfortable accommodations made it a great stay for you. We appreciate you recommending us to others and we hope to see you again in the Land of the Midnight Sun! Louisa, Concierge

Reviewed 3 weeks ago

The restaurant was good for breakfast. The room had a nice view of the mountains and city. Thr front desk was very accomodating, calling to let us know when the Northern Lights were out in the middle of the night. The gift shops feature beautiful Alaskan Native Art.

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Helpful?
Thank Linda S
cookconcierge, Guest Relations Manager at The Hotel Captain Cook, responded to this review

Dear Linda S, Thank you for staying at the Hotel Captain Cook. We're so glad you enjoyed your week with us and we appreciate you providing this review. We have had some great Northern Lights activity lately and we're happy you took advantage of our wakeup call service to enjoy those! It sounds like breakfast in the Cafe and the...

Reviewed 4 weeks ago via mobile

The Hotel Captain Cook is our favorite hotel to stay at here in town. (We are locals). There is no other hotel like it here. It is family friendly and also romantic. There is valet parking as well. It's history is worth reading about. We love the decor. When you go to The Top Of The World restaurant, or even...

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Helpful?
Thank Michelle B
cookconcierge, Guest Relations Manager at The Hotel Captain Cook, responded to this review

Dear Michelle B, Thank you for staying at the Hotel Captain Cook and being a part of our family. It's wonderful to hear from Anchorage locals that have made us a part of their lives. We're so glad you enjoy our atmosphere, history and friendly staff. Thank you for taking the opportunity to share with others what you love about...

Anchorage, Alaska
Reviewed 4 weeks ago

We've stayed at the Cook many times over the years. This time we were there for an evening event at the hotel. Everything was lovely from checkin to checkout. The staff is always kind and helpful. The room seemed to have been updated, it felt less dated and in a better state of upkeep than in our past stays.

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Helpful?
Thank GinaStruble
cookconcierge, Guest Relations Manager at The Hotel Captain Cook, responded to this review

Dear GinaStruble, Thank you for returning to stay with us at the Hotel Captain Cook and taking the time to provide this lovely review. We're happy to hear that our attentive staff and comfortable accommodations make us a home away from home in Anchorage. We are continually updating our property in order to better serve our guests. We're glad you...

Ashby-de-la-Zouch, United Kingdom
Reviewed 4 weeks ago

Great view of the bay from our room. Very quiet. Lovely room and nice bathroom made up of separate areas. Good breakfast from very efficient friendly staff. Stayed as part of tour group on way to ship, but an excellent hotel. Bar has good cocktails and a wine in tap service

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Thank Wildpoppy
cookconcierge, Guest Relations Manager at The Hotel Captain Cook, responded to this review

Dear Wildpoppy, Thank you for staying at the Hotel Captain Cook. We appreciate you taking the time to provide this review. We're so glad you enjoyed the accommodations with the view of the Cook Inlet. Thank you for taking the opportunity to enjoy our many dining options in the hotel too. We hope to see you again in the Land...

Bethel, Alaska
Reviewed 4 weeks ago

I was gifted the opportunity to stay here during a convention. The room with a good view on the 9th floor, friendly staff, valet parking, and amenities that are amazing. The room was very nice and comfortable. It has a television with cable and soft bed. The shower is nice a little small but for just me it wasn't too...

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Helpful?
Thank Micheal Colette R
cookconcierge, Guest Relations Manager at The Hotel Captain Cook, responded to this review

Dear Micheal Colette R, Thank you for staying at the Hotel Captain Cook and taking the time to provide a review of our property. We're so glad you enjoyed attending a conference here with the comfortable accommodations and attentive staff. We are happy to hear that the athletic club and other amenities exceeded your expectations. We hope you'll come see...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
The Hotel Captain Cook
The Hotel Captain Cook
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Located in downtown Anchorage, Alaska, each of the Hotel Captain Cook’s 547 luxury accommodations of rooms and suites offer a stunning view, whether it’s of the neighboring Cook Inlet or the Chugach Mountains. Captain Cook is Alaska's member of Preferred Hotels & Resorts. ... more   less 

Additional Information about The Hotel Captain Cook

Address: 939 W 5th Avenue, Anchorage, AK 99501
Region: United States > Alaska > Anchorage
Price Range: ₹ 10,429 - ₹ 22,477 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Hotel Captain Cook 4*
Number of rooms: 546
Reservation Options:
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Also Known As:
Captain Cook Anchorage
Hotel Captain Cook
Captain Cook Hotel
Hotel Style:
#2 Spa Hotel in Anchorage
#4 Business Hotel in Anchorage
#5 Romantic Hotel in Anchorage
#9 Family Hotel in Anchorage
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel Captain Cook staff and other travellers.
29 questions
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Questions? Get answers from The Hotel Captain Cook staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take time to enjoy the timeline on the lobby walls of captain cooks exploration travels it was very informative”
stevejB5688YV, 13 Apr 2017 | Read review
“Make sure you get a room in the main tower.”
lindasK6329MQ, 30 Mar 2017 | Read review
“4 view options - pick to your preference sunset/sunrise/city or sound.”
TouringTales, 20 Mar 2017 | Read review
“We liked room #1868”
snowdon, 13 Mar 2017 | Read review
“High Floor facing North”
152keithh, 26 Feb 2017 | Read review
5 of 5