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Hyatt House Seattle/Downtown

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201 5th Ave N, Seattle, WA 98109-5093
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Expedia.com
$495
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Free cancellation until 17/07/22
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$468
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (500)
Room & Suite (373)
Dining (63)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 17/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hyatt House Seattle/Downtown
Updated 17/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#57 of 116 hotels in Seattle
Location
Cleanliness
Service
Value
Travellers' Choice
Located in the shadow of the Space Needle, Hyatt House Seattle/Downtown is the picture perfect location for your next vacation or business trip. As a business traveler, your stay will be productive and comfortable because we have thought of everything. Nearby business hubs including Amazon, Microsoft, Boeing, Starbucks, the University of Washington, Seattle University, the Washington State Convention Center, and the new Biotech Hub in South Lake Union, most of which are a short rideshare away. Enjoy features such as free Internet access everywhere in the hotel, a flat-screen TV in your room, and our 24-hour business center with printing and fax services free of charge. Experience first-hand the customer service you deserve, where you will be treated not as just as another room number, but as a valued Hyatt House guest. Visitors often mention how we have the best location in the city! The Space Needle and the Monorail are just across the street in Seattle Center! Other attractions are just a quick monorail away, including Seattle's Waterfront, Pike Place Market, Seattle Art Museum, Westlake Center, and South Lake Union, to name a few. Your senses will be delighted as you gaze at the majestic Olympic Mountains and the quiet magnificence of Puget Sound from our Rooftop Terrace. At Hyatt House Seattle/Downtown, you will find everything you need to enjoy the perfect stay in the heart of Seattle, Washington. High-end decor and stylish furnishings coupled with the convenience and sociability of a friendly neighborhood create an entirely new kind of all-suite hotel experience. One that invites guests to unpack and stay a while.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Kids stay free
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Car park
Wifi
Restaurant
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Snack bar
Meeting rooms
Rooftop terrace
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun terrace
Umbrella
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Sofa
Coffee / tea maker
Flatscreen TV
Sofa bed
Complimentary toiletries
Telephone
Clothes rack
Iron
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Kitchenware
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Great View
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
68Restaurantswithin 0.5 km
27Attractionswithin 0.5 km
2017Reviews78Q+A100Room tips
Traveller rating
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  • 87
  • 94
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Scott wrote a review Jun 2022
1 contribution
The hotel is nice, big rooms. The download speeds on the internet fluctuate between 0.2-0.4 Mbs, and that’s IF it’s working at all. Maintenance said they would look into it, but never came back. The maps they handed out for restaurants were copies of copies making them unreadable. Good hotel overall, just missing some niceties that other hotels have.
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Date of stay: June 2022Trip type: Travelled with family
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B4420LLjenniferb wrote a review Jun 2022
Chester, Connecticut5 contributions2 helpful votes
Wonderful experience, great, friendly staff. Our room was very nice with the most amazing view of the space needle. Very convenient, secure parking and the most convenient location with all of Seattle Center and the monorail available in a 1 min walk away. Great breakfast too!
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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Kirkland67 wrote a review Jun 2022
Renton, Washington189 contributions128 helpful votes
Loved the hotel location right at base of Space Needle and walkable to everywhere! Fantastic breakfast and rooftop deck! Rooms are fresh and clean with a great Seattle vibe. Parking is easy and cheap options just ask. Best value in Seattle!
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Date of stay: June 2022Trip type: Travelled as a couple
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Johnny C wrote a review Jun 2022
Gainesville, Georgia38 contributions31 helpful votes
Jerome who works the front desk at check in at Hyatt Place in Seattle was such a big help to my wife and I. He spent a great deal of time helping us print our COVID Test results so we could get on cruise ship the next day.
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Date of stay: June 2022Trip type: Travelled with family
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Amelia L wrote a review Jun 2022
1 contribution
When we first checked in, we were told that our booked room type was not available. Then the room we were placed in had a major maintenance issue: 3/4 of the plugs and all of the lamps and televisions were nonfunctioning. Staff said they would send maintenance to investigate our issue and did not. When confronted after an hour with no assistance, the staff lied and said someone had been sent. (this was 1-2am, so it was very uncomfortable to wait an hour). When we were finally offered the chance to change rooms to avoid the maintenance issue, the staff member was rude and unprofessional; glaring at us and slamming things as he gave us new keys. The next day we dealt with a different staff member regarding our switch back to the room type which we had booked. They told us it was impossible to switch us immediately because there were no rooms available. When we became upset, a room became available. It should not be necessary to confront staff members regarding lies or to become visibly sad just to be transferred to the room type which was booked and paid for. The whole experience of dealing with the front desk staff left a bad taste in my mouth. We should have been compensated for the two hours (in the middle of the night) which it took to finally place us in a suitable room, and for the two room changes we had to make just to be placed in the room type which we had booked. The hotel offered no compensation or apology for any of the hassle. Instead, we were told "it's the middle of the night" as though that made it our fault that the hotel could not deliver on what we had booked: a functioning room with two beds.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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Erin C wrote a review Jun 2022
3 contributions
This hotel was such much better than we expected. From the views of the Space Needle, and the rooftop deck - there was also a fabulous breakfast, and wonderful bar and servers! Patrick, Jerome, and J specifically went out of there way daily to make us feel like family! We truly missed seeing their faces every day after we got home. Thank you guys so much for providing us with such a great trip!
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Date of stay: June 2022
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msk0hli wrote a review Jun 2022
Bloomingdale, Illinois2 contributions
Staffed by teenagers. Literally. From check in desk to everyone else involved, all were teenagers at best. No one was older than 20 yo and had NO experience running a hotel. The staff was pleasant, but obviously inexperienced and in way over their heads. The bath tub drain was clogged, a personal nightmare of mine
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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Mikey B wrote a review Jun 2022
Orlando, Florida44 contributions7 helpful votes
+1
Let me begin by saying this property very much misses the mark when it comes to the Hyatt hospitality and quality that I’ve encountered in the past. Having stayed many happy nights at Hyatt Place, I was excited to try a Hyatt House for a longer stay. Deplorably, this excitement soured very quickly. While I’m not ready to give up on the Hyatt brand yet, this most recent stay may have me avoiding anything Hyatt for a while. That said, let’s start with the good, as there are only two things I can commend at this “hotel”. Pros: - Great location, right across from the Space Needle. Easy walking distance to several top attractions in Seattle. Piers are a 20 minute walk, Pikes Place Market a 15 minute walk. - I also need to acknowledge one of the best hotel staff I’ve encountered in a while. Pat, who works food service at breakfast. Pat was the only wholesome, and genuine part of this establishment. If everyone at this establishment was as kind, hospitable, and diligent as Pat this place could have a dramatic turnaround; only time will tell. Cons: Check In - The mismanagement of this hotel is staggering. The problems started at arrival and continued for the duration of the stay. I booked a standard room with a king bed, directly though the Hyatt website. Bear in mind I have status with them, but never put much stock or faith in said status, nor do I feel I’m owed anything. That being said, when I arrived at the location, the doors were locked and there was one lonely checkin agent and one security guard (hiding in the corner out of site). When I tried the door and it was locked the checkin agent looked over and simply went back to what she was doing. When I knocked, she looked up again and waved. The security guard finally came over and opened the door for us. Having booked a standard king room, I instead was given an accesible room with two queens beds instead and a king. We were told the reasoning was “I don’t know why the shift before you gave your room away, it looks like it was assigned to you but given away, but I’ll note it and you can come by tomorrow and change for a standard king room”. Not a big deal, but clearly not a good first impression. We ended up not changing rooms for fear of what we would get, and there was no follow up from the management, nor an apology other than the one from the checkin agent. Room - Room was very much below basic hotel cleanliness standards. From dirty towels at check in, to ripped bed sheets on both queen beds. We happen to open the pull out couch as a novelty and were simply disgusted with what we found. We discovered sofa bed linens that were never taken off nor changed and they were very much used. To a used wash cloth stuffed under the sofa bed. - Lack of basic cleaning standards in general. The carpets thoughout the hotel are stained and dirty. There were used batteries under the bed, along with lots of dust and feathers from the duvets, clearly they sweep all trash under the bed to avoid cleaning it. To random toys from previous guest left under the fridge. - Room maintenance is also very much lacking, from burned out bathroom lights, to scuffed and poorly pained walls. - No water in the room (expected after checkin experience). Went to buy food and only by chance was given free water at the front desk “because you have status”. Never told to get water from the store downstairs, as status allows two bottles a day for free. No mention of this at checkin, and only by chance because we bought food from the store. - Worth mentioning (thought not much emphasis placed on this, in my opinion, but may be of relevance to you) in the special requests section upon booking I requested a higher floor away from the elevator. I was given 5th floor and two doors down from the elevator. Close but not so much. Not a big deal but further illustrates the general apathy of the staff. General Hotel: - Elevators are a mess. Two elevators service the whole building, and the hotel staff regularly use both elevators to perform house duties while guests are coming and going for breakfast and check in and check out. Don’t plan on exiting this hotel in under 10 minutes, unless you want to take the stairs every time. Like Las Vegas, get in line and wait for elevator. - Laundry room has two washers and two dryers. Only one washer was functioning during our stay. Not major, but further illustrates the overwhelming state of decline that this place is in. - Ah the dreaded Wi-Fi, yes it’s as bad as everyone says. So pathetic in fact, I was unable to use it the entire time I was there, and had to use cellular data or tether from my phone the entire time. - Rooms facing the KOMO garage learn “deee dooo deee doo” as anyone coming out of the garage at all hours of the night will produce this sound. Yes its loud, and yes it’s annoying. Google it. - While I cant fault the hotel for its guests, do note this hotel is not very well sound insulated. Every step of the upstairs neighbors could be heard, kid / dog running at all hours (hard wood floors provide little sound insulation, that why most hotels have carpet). To the party next door with the ganga reeking out in the hallway (this is a smoke free hotel), well yes you will smell it in your room, and you will hear the party conversation in every detail. Well you made it thought the laundry list, thanks for indulging me, and I hope this give a good picture of this declining property. Scoring, starting with five stars: Minus one star for attention to detail (proper room, recognizing status, follow ups), Minus one star for general cleanliness, Minus one star for maintenance, Mins one star for wifi connectivity and other minor inconveniences. Plus one star for location. Total 2 stars.
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Date of stay: June 2022
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Room Tip: Accept only top floor away from elevator and facing space needle. Good luck fighting for that...
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795travel wrote a review Jun 2022
Gilbert, Arizona1 contribution
The advertised check-in time was 3pm. We arrived at 4pm. My wife, my 4 year old, my 1 year old, and myself were all forced to wait in the lobby with our bags while our room was being prepared. We waited almost an hour (4:45p). When I tried to speak with a manager about the poor experience, I was ignored. I left my name, my room, and my cell. They never called, or tired to check in with us ... or do anything to rectify that awful experience. I'll never stay at that location again, and suggest you do not either.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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Curious03446883001 wrote a review Jun 2022
2 contributions
When we arrived, we couldn’t park until AFTER we checked in, so be prepared to pay to park somewhere else while checking in, and then you have to pay $40 per night plus taxes and parking fees to park here, it’s not included in the room. Upon checking in, they told me they did not have the type of room we previously paid for online. I had just joined as a member and reserved a KING STUDIO SUITE CITY VIEW. She put us in a double Queen City view room, the view was of the street, trees, and the very bottom of the space needle, you couldn’t see it due to the tree. The toilet had someone else’s urine on it, and the sink had dirty dishes in it. The next day we went to change over to the king room we paid for as they told us they would Switch us the next day so we could Atleast have 1 day in what we paid for, it wasn’t. We got to the room, it was tiny, it did not match the description or the pictures online. It was not 420 SQFT. It did not have the large table pictured, it did not have the wooden piece with a tv seperating the bed and sofa area, it was one small room and the tv was far away from the bed and tiny and horrible quality. Tv in both rooms were horrible quality. View in this room was of the space needle, not any of the city. The toilet in this room had black sticky stuff on it. The phone didn’t work in either of the rooms, one of the automatic blinds didn’t work. I called the front desk, I explained that the 2 queen bed and the king were supposed to be the same size 420 square feet, and the pictures in the king suite city view showed it was bigger with large table and wooden center piece with tv, we did not get that, it was smaller than the other room. They just told me the description online is wrong and pictures are inaccurate and they did not switch my room, they did not compensate me or give me any kind of discount and we did not get the room we paid for for either night. It was almost $900 for 2 nights after joining as a member, parking was so expensive and I’m just upset we got no refund or discount. This was a horrible experience and it was for our 10 year anniversary. Also bed and pillows were hard. Also we heard stomping above us all night long.
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Review collected in partnership with Hyatt Hotels
Date of stay: June 2022
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PRICE RANGE
$276 - $500 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWashingtonSeattle
NUMBER OF ROOMS
172
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Frequently Asked Questions about Hyatt House Seattle/Downtown
Which popular attractions are close to Hyatt House Seattle/Downtown?
Nearby attractions include Chihuly Garden and Glass (0.2 km), Space Needle (0.1 km), and Bill & Melinda Gates Foundation Discovery Center (0.3 km).
What are some of the property amenities at Hyatt House Seattle/Downtown?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hyatt House Seattle/Downtown?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Hyatt House Seattle/Downtown?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at Hyatt House Seattle/Downtown?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Hyatt House Seattle/Downtown?
Conveniently located restaurants include Tilikum Place Cafe, Petra Bistro, and Collections Cafe.
Are any cleaning services offered at Hyatt House Seattle/Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hyatt House Seattle/Downtown?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hyatt House Seattle/Downtown offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Hyatt House Seattle/Downtown?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Hyatt House Seattle/Downtown?
Many travellers enjoy visiting King Street Station (2.7 km), West Point Lighthouse (6.0 km), and Kurt Cobain's Seattle House (4.9 km).