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Pan Pacific Seattle

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Overview
  • Excellent73%
  • Very good21%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“whole foods”(437 reviews)
“space needle”(397 reviews)
“tutta bella”(18 reviews)
Free Wifi
Parking
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,664)
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All reviewswhole foodsspace needletutta bellagreat hotelcomplimentary car servicemile radiussoaking tublake unionluxury hotelmini bartown carfitness centerpike place marketvalet parkingclose to downtowncorner suitefour seasons
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21 - 25 of 1,608 reviews
Reviewed 2 March 2018

As a repeat guest I was looking forward to my ten day stay at the Pan Pacific Hotel. Sadly they gave me a room that smelled. The manager said she did not smell anything so it was me....? Then she said but of course if...More

1  Thank OregonTopaz
Response from Jennifer G, General Manager at Pan Pacific SeattleResponded 5 March 2018

Thank you for this review. I'm so sorry you had such a disappointing experience! I remember this situation well as I actually checked the room myself the following day. Even though we were not able to confirm the odor that you mentioned, I am glad...More

Reviewed 27 February 2018

Booked the fancy Pan Pacific hotel as a birthday treat to myself. I got checked-in early and was greeted with such warmth and friendliness. The room was beautiful. Bed was comfortable and the pillows and comforter were luxurious. I must admit that the big reason...More

1  Thank Allison M
Response from Jennifer G, General Manager at Pan Pacific SeattleResponded 27 February 2018

Happy belated birthday to you! I'm so glad we got to pamper you a little for your special treat. Next time you stay with us, just ask to have a fridge brought to your room. We are happy to provide them at no charge and...More

Reviewed 26 February 2018

Here's the good stuff. Every member of staff I spoke to at this hotel was extremely professional, helpful and really nice. They could not have been better and that counts for a lot. I should also mention that my room rate ($205 per night) was...More

1  Thank CJWWW
Response from Jennifer G, General Manager at Pan Pacific SeattleResponded 27 February 2018

Thank you for this really helpful feedback. I'm sorry you didn't love the hotel but glad to read that our team was a highlight of your visit. The fitness center being located across the plaza allows us to have a much larger space than many...More

Reviewed 25 February 2018 via mobile

Arriving ten minutes before an already late 4:00 pm check in time we had hoped to rest an hour and go back out. Instead, we waited in the lounge for our room to be cleaned which was first 30 minutes then updated to 50, really...More

1  Thank krayon59
Response from Jennifer G, General Manager at Pan Pacific SeattleResponded 27 February 2018

Thank you for this review...I totally agree with you on raising the bar! I'm sorry your room wasn't ready on time, and will have a chat with our housekeeping team to find out what happened. I am glad that we offered the complimentary cocktail, but...More

Reviewed 25 February 2018 via mobile

The hotel is in a good location. All of the hotel employees were fabulous - front desk, room service, car, etc. Loved that the hotel car will take you anywhere within a couple miles. Rooms were clean & spacious. Overall, my stay was a great...More

Thank li_walk
Response from Jennifer G, General Manager at Pan Pacific SeattleResponded 27 February 2018

Love this review, thank you so much! We're happy you had a great experience and we hope to see you again soon. Many thanks, Jennifer

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Details
Price range
US$ 230 - US$ 532 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in Seattle
#14 Luxury Hotel in Seattle
#15 Business Hotel in Seattle
#15 Romantic Hotel in Seattle
#18 Family Hotel in Seattle
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 230 - US$ 532 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Green Hotel in Seattle
#14 Luxury Hotel in Seattle
#15 Business Hotel in Seattle
#15 Romantic Hotel in Seattle
#18 Family Hotel in Seattle
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (453)
Room & Suite (453)
Dining (30)
Pool & Beach (10)
Amenities (65)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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evelynjnew
5 January 2018|
AnswerShow all 2 answers
Response from IBNGS | Reviewed this property |
Hi Evelyn, As long as you have proper ID (Photo Drivers license) I'd suspect there should be no problem Easiest thing to do is to call for a reservation and ask them. LOL, they would probably lock you out of the mini bar!
1
Vote
Marco J
19 August 2017|
AnswerShow all 5 answers
Response from TheVacationCouple | Reviewed this property |
I've done this before and there is no fee. The staff is amazing!
1
Vote
Joanne E
29 March 2017|
AnswerShow all 2 answers
Response from Webster P | Property representative |
Hi Joanne. It certainly can. Our complimentary car service will deliver you to or pick you up anywhere within a two mile radius of the hotel. This includes the waterfront and Pier 91. I would like to point out that the... More
0
Votes
Room Tips
"Make this your First Choice, the roomns are great, sweeping views and dynamic ambiance."
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"I highly recommend spending a bit more to get one of the larger king sized rooms for the quality bedding..."
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"Loved having the balcony!"
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"Traffic noise is audible on lower floors."
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