I stayed here on 3/29/22. I chose a room based on pictures that showed 2 huge windows plus a double window. A lot of natural light came in which was the reason I chose this room hence this hotel. Once arrived, the room assigned looked nothing like the booking & had only one small window. I let Cesar at the front desk know. He apologized but said they were full. I was confused as to why my room was given away as I had already paid. Cesar did not have an answer. He was very nice & never rude but told me to take it or leave. I had been driving for 8 hours & it was almost midnight. Not that it should matter, I paid for something that I did not get! Cesar said I could speak to Brian the manager in the morning. I stayed. The next day, it was impossible to get a hold of Brian or the manager in turn. I get it, they were in meetings. Here is where it gets ugly. I go to the front desk, explain my situation to Wendy (one of the two girls at the front desk at the moment). Wendy tells me in a really rude condescending tone that nowhere in the booking says that I was guaranteed that room. However, I was charged for THAT room. I tried to explain to Wendy that I bought something based on a picture, was charged but it was not what I got. I should pay less because I got less. She kept speaking loudly over me asking "Did you get 2 beds? You were charged for a room with 2 beds regardless of the windows." I tried to explain to her what Mediterranean Inn did was false advertising. Some rooms are bigger than others, have a balcony or views and they cost different. Wendy said that it was not the case in this hotel. The cost was based on the number of beds & the pictures did not guarantee anything. I had to stop the conversation because Wendy got louder, ruder & it was like talking to a wall. Wendy did not comprehend how UNETHICAL it was to sell based on a picture, charge you for it and just give you something else instead. There was another girl at the front desk that seemed apologetic, her name is Sugeiry. Kudos to Sugeiry at least she was respectful. Thanks! She tried to diffuse the situation but could not do anything about the charges or the deceptive pictures online. A question for Manager Brian Zaugg - why not advertise only the ugly rooms so you can be pleasantly surprised of getting a bigger room, more windows, a view or balcony instead of false advertising? Imagine ordering a turkey footlong sandwich, getting charged for it but only getting half. Then, the seller claiming I got bread & turkey so I should be happy because nowhere on the advertisement posters was stated the footlong version is guaranteed. The nerve!…
The Med Inn is my go to place to stay when I am visiting my hometown. It is a charming boutique style hotel in lower Queen Anne, a great neighborhood with restaurants and shopping near the Seattle Center. The rooftop patio and onsite parking are added amenities that I really appreciate and the service is always excellent.
My family travels a lot all over the US. While the location was a little tight for our family of 4 in one room, the staff made up for any issues. From arranging our transportation to and from destinations to recommendations, they were always so friendly and helpful. Honestly the right people can really make a place and this is one of those places!
Stayed here two nights before an Alaskan cruise. Location and room were good. Left binoculars in room safe. Called the next morning and was told they would get back with me. Had to call three times over the next week to finally hear they were stolen and not turned in. Asked for thinner pillows. Was told they would check and get back with us. Never did.
The staff is friendly and professional. The rooms are clean. The area is safe and it is easy to get to all the cool spots in Seattle. I have stayed there once or twice a year for 4 years and have never had a problem.
For the price, I would have expected better beds. They were not comfortable at all. However the location was awesome as I could walk to everything. The building was beautiful and the rooms were large. The staff was very helpful and friendly.
Good 3 star hotel in a great location. In Queen Anne right next to the Space Needle and easy access to downtown and the waterfront. Rooms were pretty standard and clean. Room had a mini refrigerator, microwave, and a tea kettle and coffee pot. There is also a roof patio with good views of the sound.
A sparkling clean hotel around the corner from Seattle's downtown sites, the view from a heated patio, and excellent service from the staff all included in the reasonable price. We would return here again.
Overall a clean, comfortable hotel, but nothing fancy. The rooms are simple but nice, clean and well appointed. Hallways and lobby area are a bit dated but pleasant. The one complaint I have is about the elevators. They are very slow and take forever to arrive at your floor and are often full, which means more waiting for the next elevator. The hotel should upgrade the elevators. Our room did not have a view, we were looking at a brick building next door. Try asking for a room with a view.
The rooms were quiet and spotless. Location and ease of parking were perfect. Every single employee was friendly and helpful. We were able to walk to market and to space needle. We also used the bikes provided to ride around the area. The rooftop area was lovely and views amazing. We would definitely stay here if we ever return