The Hotel Lotte was extremely accommodating and really made the difference for our Company's trip to Seattle. Rooms were luxurious, and the conference room and food provided during our trip were very nice. Lezlie Berry and her team were extremely helpful and made sure that our entire staff were taken care of from A to Z. Cannot wait to make it back to the Hotel Lotte
This is the best new hotel in Seattle and the most luxurious experience you can find in the city, overtaking Four Seasons Seattle with the incredible rooms and gracious service. I don't think I'll ever want to stay anywhere else in Seattle. They just get every detail right - including excellent breakfast in bed, wonderful soaking tubs and going above and beyond to anticipate guests needs.
If you're looking for perfect stay in Seattle, Lotte Seattle will be the one! Ms Sun Woo Park and Katherine, both been a great support through out my stay. Definitely a must stay if you are visiting Seattle either for business or leisure!
The stay was excellent! From the time we arrived at 3:00 AM Seattle time with four buses Leslie Berry and her staff were there for us, making sure room keys were passed out, and player luggage made it to the correct room, and to assist with any other needs we required. Leslie and her staff were there throughout our stay to assist in every way possible. Late night, or early morning calls to Leslie were not a problem. The last minute calls for rooms for called up players, was handled without issue. Early morning buses to the park, late night returns from the park Leslie was there to send us off and receive us on our return, and make sure we wanted for nothing. Everything about the Lotte Seattle was excellent!
I have never felt the need to write a review until after we left the Lotte. My husband and I stayed with my parents on holiday and had a delightful experience. The staff at this hotel truly care that you enjoy yourself and relax. We stayed over days that the lounge and restaurant were closed. While this was disappointing, Tyler and Kara made up for it by offering our family a glass of champagne while we enjoyed the views and conversed through the night. Truly amazing to experience this service during such a difficult time. The cleanliness of the rooms and hotel were immaculate. I saw someone cleaning elevator buttons at least twice a day. I will recommend this hotel to everyone I speak to that is considering going to Seattle.
If you are looking for a hotel and venue with that WOW factor in Seattle - this is the place. From the polite and friendly staff, to the beautiful and thoughtful hotel rooms, to the delicious food (it's hard to please 300 people, but Lotte did it!), to the STUNNING and unique Sanctuary Ballroom, they check it all off the list and then some! We are still hearing rave reviews from our employees. Our company event was a huge success and it's large in part due to Lezlie Berry, the Director of Catering there. She was so helpful, flexible, kind, and absolutely the best. Thank you Hotel Lotte and we hope to be back soon for future events.
Spectacular hospitality, quality, stay. Everything is what a business traveler would want and need for a high end, no fuss, comfortable stay. Highly recommended Coffee quality/barista training needs work; I did discuss this with the staff and I feel confident this will be perfected
This was the first visit to Seattle for the wife and myself. We Googled Seattle hotels and the LOTTE stood out in the reviews because of excellent customer care, free wifi, a Nespresso coffee maker in the room, wonderful comfortable beds with great views and a very unique interior beautifully designed with great colors, arched mirrors and other innovative aspects from Designer Philippe Starck. I called a week ahead of arrival and got a bit more info and was told our room category started on the 6th floor. I explained that as San Franciscans we loved stunning views and the lady said she woud try to get us a better view. At arrival we checked in on the 16 th floor which was unusal but we were happy our room was moved to the 14th floor. The room was wonderful with the King bed looking out though Large clear windows At Puget Sound, Pike Place and surrounding areas. We Ate dinne r at the fancy 16 th floor Charlotte restaurant which had a Live jazz band and a wonderful Waitress, Michele, who gave us several recommendations of places to see that locals would know about but most tourists would not. After dinner we returned to a room cleaned by house cleaning and each day of our visit when we returned House keeping did a fantastic job of cleaning the room, making sure pods for the Nespresso coffee maker and tea bags and other amenities were fully replaced on a daily basis. Staff was also helpful in giving directions and helpful in getting Uber rides. We checked o the Spa but it was a bit pricey for us. The LOTTE chain is based in South Korea and has 3 Hotels in the states but is opening another in Chicago. We loved our visit and look forward to our next trip to LOTTE SEATTLE .…
Staff at reception were great upon check-in, and so welcoming! A very good location in Seattle downtown area. A uniquely designed floor plan with a good view towards the pier. Worth rebooking again on next visit to Seattle. Eddie.
What an amazing hotel in the heart of Seattle. Was happy with the room and staff. Bar was great too. I wish I could have had another night. The bathroom is great for getting ready with all of the different mirrors and the minibar was a plus