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citizenM Seattle South Lake Union

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201 Westlake Ave N, Seattle, WA 98109-5217
5 people are viewing this hotel
Booking.com
$236
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Free cancellation until 27/08/22
Expedia.com
$240
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Free cancellation until 27/08/22
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citizenM
$212
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Hotels.com$240
Travelocity$240
Priceline$240
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (17)
Room & Suite (10)
Dining (5)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#26 of 115 hotels in Seattle
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to citizenM, home of affordable luxury in Seattle's South Lake Union neighbourhood, on the edge of downtown. We're just a few minutes' walk from Amazon HQ, the Space Needle and Pike Place Market. Enjoy a completely contactless stay - download our free app and book through it (you get a free welcome drink too) for a smooth experience from check-in to check-out with your phone (everything from paying for stuff to controlling your room lights). We reinvented the hotel lobby - ours is a stylish living room full of art, books and the latest Vitra furniture, ideal for kicking back and surfing the free Wi-Fi. It comes complete with a 24/7 canteenM kitchen, serving food, drinks, snacks and cocktails almost around the clock. In your bedroom, enjoy XL king-size bed, power shower with full-size AM/PM shower gels, and a free movie library on your smart TV. Stream your own content using our superfast free Wi-Fi. All rooms are thoroughly cleaned and disinfected after every stay.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Hiking
Kids stay free
Business Centre with Internet Access
Meeting rooms
Baggage storage
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Wine / champagne
Photo copier / fax In business centre
Non-smoking hotel
Shared lounge / TV area
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Refrigerator
Cable / satellite TV
Extra long beds
Hair dryer
Housekeeping
Safe
Telephone
Bottled water
Laptop safe
Private bathrooms
Flatscreen TV
Radio
iPod docking station
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
95Restaurantswithin 0.5 km
12Attractionswithin 0.5 km
226Reviews6Q+A9Room tips
Traveller rating
  • 147
  • 41
  • 19
  • 14
  • 7
Time of year
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wuxueting2 wrote a review Yesterday
1 contribution
The room was not large but clean and tidy and amenities were excellent! Really enjoyed interacting with amenities in room just using the iPad. The location is great as well, easy access to nearby attractions and climate pledge arena.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Juriana Spierenburg, General Manager at citizenM Seattle South Lake Union
Responded yesterday
Hi 'wuxueting2', Thank you for the review. Great to hear you enjoyed the citizenM experience! Safe travels, citizen Juriana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CaiusDC wrote a review Yesterday
1 contribution
It was luxurious in many ways but disappointing and downright infuriating in others. From issues processing payments, to a truly embarassing and innapropriate interaction with staff, the negatives really put a damper on the enjoyment of the common area and comfortable bed.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Juriana Spierenburg, General Manager at citizenM Seattle South Lake Union
Responded yesterday
Hi 'CaiusDC', Thank you for the review. While it is good to know you enjoyed the comfortable bed and common areas I am concerned to hear about your interaction with our Ambassadors. Our Ambassadors do not necessarily have a hospitality background and we hired each one of them based on their personality to emphasize and connect with our guest. I am disappointed to know you did not experience them as such. Please feel free to email me your experience at seattleslmanager@citizenm.com. I will personally look into this and make sure we can learn from your situation. Safe travels, citizen Juriana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nicJ5983TL wrote a review 15 Aug
1 contribution
Staff charged my personal card instead of the corporate card that was on file so I got dinged for currency conversion when I didn't have to. Staff pretty rude most of the time and the room 's layour sucked (the sink was just in the middle of the room).
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Tourist429853 wrote a review 13 Aug
Denver, Colorado2 contributions
Having stayed previously at CitizenM in London, my expectations were quite high, but the reality of the Seattle property was very mixed. Super friendly, helpful staff, especially in the canteen. Great lobby for hanging out, chatting, working, whatever. Unfortunately the hot food at breakfast was simply disgusting - a soup of raw egg with chunks floating in it, soggy and undercooked sausages and potatoes. And housekeeping was simply weird - the sheets were changed but dirty glasses were never removed or replaced. Used towels were removed, but only some were replaced. Floors were not cleaned. The desk outlet was loose and didn't work - plugs fell out. All in all, a mixed bag. This location is super convenient, the lobby is great, and I might return, but knowing that I will have to keep an eye on cleaning, and eat breakfast elsewhere.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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maru908 wrote a review 9 Aug
1 contribution
The rooms are tiny, which really I should've read before booking, but they are absolutely tiny. Specially with kids, it's not fun. The bed and pillows were terrible as well. There's also no pool, how is this a 4* hotel?
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Juriana Spierenburg, General Manager at citizenM Seattle South Lake Union
Responded 1 week ago
Hi 'maru908', Thank you for your review. I am sorry to hear the hotel concept did not work for you on this occasion. While the concept is not designed for families we certainly welcome children. We try to be as transparent as possible with our offering and facilities and I regret to hear that the room size and our facilities were not clear when making the booking. The concept was designed around mobile travelers that spend less time in the room but more time in our social spaces and exploring the city. That's why our rooms are small but mighty with beds that are huge and comfy and showers truly jetlag busting. We added a large storage drawer under each bed and we kept clutter in the rooms to a minimum. And as always, our living rooms (not your ordinary lobbies!) And everything in them (books, art, TV) are all yours to enjoy every time you visit us. Safe travels, citizen Juriana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TheLaneKnight wrote a review 2 Aug
1 contribution
My sister and I traveled from FL to visit the Emerald City for my 18th Birthday. I used to live in WA state 10 yrs ago and I wanted to revisit all the places I traveled to in Seattle and it didn't disappoint! The CitizenM made my trip back to this city an even greater experience. The room was more than what I expected....so many picture worthy oddities and our room was a cozy spot to sleep and relax. Our a/c didn't seem to be working the greatest but we just dealt with it...I'm sure if we mentioned to the ambassadors it would have been taken care of...none the less, it still was an exceptional experience!
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Juriana Spierenburg, General Manager at citizenM Seattle South Lake Union
Responded 2 weeks ago
Hi 'TheLaneKnight', Thank you for the review. Great to hear you enjoyed the citizenM experience! We do have an energy efficient climate control system and while there is no change in noise level when ventilation is increased the temperature should certainly reach the desired temperature. I understand that with the unexpected heat wave in Seattle we did not manage to cool down the rooms as much as we wanted. I will certainly address this with our corporate maintenance team. We hope to welcome you back in the future. Safe travels, citizen Juriana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LisaKim25 wrote a review 1 Aug
2 contributions
It was my first time coming to Seattle and I had the absolute best time! The hotel is in a great location, where it was only a 12 minute walk to the space needle and a little less than a 30 minute walk to Pike's Place Market. An easy uber to Cap Hill and the airport as well! I felt very safe here and the staff was amazing to interact with. I would definitely stay here again if I'm ever back in Seattle.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Juriana Spierenburg, General Manager at citizenM Seattle South Lake Union
Responded 2 weeks ago
Hi 'LisaKim25', Thank you for the awesome review. Great to hear you enjoyed the citizenM experience! We can't wait to have you back. Safe travels, citizen Juriana
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dgarita wrote a review Jul 2022
San Jose Metro, Costa Rica1 contribution
I wont recomend this at all, cleaning services are POOR, Rooms are SO small and unconfortable, views are flat... So there isnt any good reason rather the location ( depending were are going), I am sure you can find better hotels such as MOxy paying $5 more.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Juriana Spierenburg, General Manager at citizenM Seattle South Lake Union
Responded 2 weeks ago
Hi 'dgarita, Thank you for the review. I am sorry to hear you did not enjoy the citizenM experience! We try to be as transparent as possible and I regret to know the room size was not clear when making the booking. The concept was designed around mobile travelers that spend less time in the room but more time in our social spaces and exploring the city. That's why our rooms are small but mighty with beds that are huge and comfy and showers truly jetlag busting. We added a large storage drawer under each bed and we kept clutter in the rooms to a minimum. And as always, our living rooms (not your ordinary lobbies!) And everything in them (books, art, TV) are all yours to enjoy every time you visit us. I will certainly address your comment regarding the housekeeping service with our Housekeeping manager. Safe travels, citizen Juriana
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jbielski2022 wrote a review Jul 2022
1 contribution
This is a very cool hotel. The rooms are efficient, the decor is relaxing, the staff is friendly, and the location is perfect. I liked the "sun shower", the School of Life books, and the comfortable bed.
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Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Juriana Spierenburg, General Manager at citizenM Seattle South Lake Union
Responded 2 weeks ago
Hi 'jbielski2022', Thank you for the review. Great to hear you enjoyed the citizenM experience! We can't wait to have you back. Safe travels, citizen Juriana
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cmarshall355 wrote a review Jul 2022
Chicago, Illinois1 contribution
Lovely room, great tech, comfy sleeping, amazing colorful room experience. Felt like I was in Sweden!! Fun atmosphere and great location. Easy to get to everything you want to see in Seattle. Will definitely be back.
Read more
Review collected in partnership with this hotel
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Juriana Spierenburg, General Manager at citizenM Seattle South Lake Union
Responded 2 weeks ago
Hi 'cmarshall355', Thank you for the review. Great to hear you enjoyed the citizenM experience! We can't wait to have you back. Safe travels, citizen Juriana
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$200 - $344 (Based on Average Rates for a Standard Room)
LOCATION
United StatesWashingtonSeattle
NUMBER OF ROOMS
264
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Frequently Asked Questions about citizenM Seattle South Lake Union
Which popular attractions are close to citizenM Seattle South Lake Union?
Nearby attractions include Amazon Spheres (0.5 km), Denny Park (0.3 km), and Quest Factor Escape Rooms (0.4 km).
What are some of the property amenities at citizenM Seattle South Lake Union?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at citizenM Seattle South Lake Union?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at citizenM Seattle South Lake Union?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to citizenM Seattle South Lake Union?
Conveniently located restaurants include Portage Bay Cafe - South Lake Union, Cactus, and Whole Foods Market.
Are there opportunities to exercise at citizenM Seattle South Lake Union?
Yes, guests have access to a fitness centre during their stay.
Does citizenM Seattle South Lake Union offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to citizenM Seattle South Lake Union?
Many travellers enjoy visiting King Street Station (2.4 km), West Point Lighthouse (6.5 km), and Kurt Cobain's Seattle House (4.2 km).
Is citizenM Seattle South Lake Union accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.