SpringHill Suites Seattle Downtown / South Lake Union
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#77 of 177 hotels in Seattle
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Highchairs available
Car hire
Business Centre with Internet Access
Car park
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Happy hour
Kid-friendly buffet
Wine / champagne
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Kitchenette
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Languages Spoken
English
Location
94Great for walkers
Grade: 94 out of 100
81Restaurantswithin 0.5 km
23Attractionswithin 0.5 km
1800 Yale Avenue, Seattle, WA 98101
Getting there
Westlake & 9thSeattle South Lake Union Stcar8 min
Westlake & DennySeattle South Lake Union Stcar9 min
939Reviews20Q+A100Room tips
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Stayed 1 night while meeting up with my daughter in college. Arrived late at midnight and was checking out the next day at 9/10am. Check in was quick and easy but the receptionist forgot to tell me what time breakfast was, gym hours, check out time, so I had to ask. I got room 222 king bedded with sofa bed. Room was VERY big but the only issue was it faced the road and because I was only on the 2nd floor, I could hear every car that rolled up with music and/or exhaust. Fairly well travelled road. I did ask the receptionist for a quiet room when I got there and this one wasn't it . No sure if receptionist couldn't be bothered to switch me out when I checked in or because I was lower on the rung since I booked on Expedia. I was way too tired to ask to change rooms as it was already close to 1am but was still super annoyed. But the room itself was spacious, had a fridge, desk, sitting area and decent sized bathroom. Know that there isn't a safe or any lotion in the amenities. Breakfast was decent, eggs sausage, fruit, cereals, muffins, bagels, decent for an included breakfast. Gym quite small with 3 threadmills, 1 eliptical and free weights. It was super crowded having 8 people in there. While the price was decent, to be honest I probably wouldn't stay there again as there are other hotels nearby that would give just a little bit more bang for your buck. …
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Date of stay: November 2023Trip type: Travelled solo
Value
Location
Service
Room Tip: Get a room not facing the road.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from frank finneran, Owner at SpringHill Suites Seattle Downtown / South Lake Union
Responded 3 days ago
Dear extravelagent, Thank you for the review. We are glad you enjoyed our spacious rooms and decent complimentary breakfast and our price decent. Please accept our apologies that you found the city noises too prevalent. We hope to serve your accommodation needs next trip. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Horrible incompetent staff. Reservation was already paid for up front. Upon checkout, the careless employee charged my card a second time despite the reservation stating it was paid for already. After realizing her mistake, she reversed it however my card then had a $320 charge on it still that i didnt notice until later that night. When i called the hotel to report it, the manager was not in and they said he’d have to call me back. When he did call, he said he didnt see the transaction so there was nothing he could do and that id have to contact my bank to dispute the charge. When i called my bank, they said i wouldn't get the funds back until at least 2 business days (reservation was over a holiday weekend). Im now going to be without these funds for about a week because of a mistake marriot made. When i called marriots customer service about that and to see what they were going to do to make it right, the first associate hung up on me. The second associate told me that because i booked it thru priceline, i have to make the complaint with them ( despite priceline not doing anything wrong). Contact priceline and they make a case with marriot and now i wait to see if they will do anything to make this right. This hotel is a joke that does not care about its guests.…
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from frank finneran, Owner at SpringHill Suites Seattle Downtown / South Lake Union
Responded 7 Sept 2023
good day, Thank you for your review. We are sorry about the mixup at the front desk. Any non used authorizations will drop off of your settlement method account within a few business days. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Decent hotel but disappointed with Wi-Fi. There was a known Issue with connecting to I-phones that I think should have been addressed with an in house solution given the number of travelers who use an iPhone rather than a “call this telephone number” approach. Breakfast wasn’t organized properly. Ran out of coffee and bacon and had to chase down the staff to request and then had long wait to follow. Front desk help also didn’t live up to what this frequent traveler experiences across the brand either.
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from frank finneran, Owner at SpringHill Suites Seattle Downtown / South Lake Union
Responded 21 Aug 2023
Good day ra828, Thank you for your comments. We are not aware of any issues with Iphones connecting to our complimentary high speed internet network. We had hundreds of devices successfully connected during your stay. We are sorry we could not immediately restock our coffee and bacon. Sometimes we have short waits in our complimentary breakfast. We are confident that your next stay with us will be better. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Staff was veryfriendly The room was on the 4th floor and faced an incredibly busy and loud street. All you heard all night was sorens, loud trucks and morotcycles I didn't sleep all night We sldo noticed a lot of homeless people- not the safest part of town.
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Date of stay: August 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Not a nice area
Crappy noise all night!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from frank finneran, Owner at SpringHill Suites Seattle Downtown / South Lake Union
Responded 7 Aug 2023
Good day Elizabeth5610903, Thank you for the positive comments about our staff. We are sorry you were impacted by the noises of the city. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel rooms are large and well appointed. The breakfast was average and very crowded. Staff was nice. Parking on site is $37 a night which is actually the norm but the underground lot is a challenge with a midsize SUV. The location is not really central for tourism smacked up against the 5. Overall for the price it is in Seattle so there is a value but you loose the savings in ubers to get to the places you want to visit
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Date of stay: July 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Nice hotel near, but not in, downtown. Clean quiet room with good space to spread out in. Good included morning breakfast makes this a nice place to stay. Plan to stay here again on our next Seattle visit.
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Date of stay: September 2022Trip type: Travelled as a couple
Value
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel stay was very pleasant. Room/suite nicely furnished with fridge and micro. Great shower. Very good breakfast in a comfortable restaurant setting with plenty of tasty Seattle coffee. Staff helpful. To our surprise, with a 2nd floor room overlooking street and businesses; it was very quiet. Walk to Pike's market 20 to 25 minutes. It's not the prettiest area, but we felt safe. There's so much construction everywhere that beautification is not at best level. Good pizza at restaurant around the corner. Not much to walk to in immediate area but close to major sites using Uber or Lyft. About $65.00 plus tip from airport. About $24 to cruiseport 91.
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Room layout was nice. Breakfast food was always cold. Coffee area was congested and often ran out of coffee. In-room coffee was limited to one cup. You had to track down the maid to request more. Same with insufficient number of bathroom towels, especially considering the shower leaked requiring us to use a towel to soak up the water on the floor. Parking garage is expensive but located conveniently to the guest room making it easy to move your stuff in/out. Internet worked well.
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Date of stay: May 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from frank finneran, Owner at SpringHill Suites Seattle Downtown / South Lake Union
Responded 24 May 2023
Good day SJMYIO, Thank you for the review. We appreciate your business and value your comments. We are sorry your stay was not perfect. We Know you will have a better experience with us next time. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stayed two nights and Ive been to this hotel a few times over the years. Its been air brushed up a bit but showing some age. The first room I was assigned and spent a night in was very odd in its oder and I moved the next night to another room which was better. Im not sure how they could market that first room given its smell, it was quite odd and unpleasant. The windows dont open which makes me wonder about ventilation there. Spraying something only does so much. Also the roads on pretty much all sides of the hotel were busy and loud if your noise sensitive. Breakfasts were very busy but ok. There were a lot of young folks there in college athletics and tour busses. Location was so-so, its convenient to downtown but there were some sketchy characters around which is not so unusual for seattle. Last, the late check out I had and the do not disturb were not honored and someone was door knocking well before my late check out which was annoying. I liked the staff and the hotel is still a fair value but might not return.…
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Date of stay: March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from frank finneran, General Manager at SpringHill Suites Seattle Downtown / South Lake Union
Responded 12 Mar 2023
Dear philc273, We appreciate your comments. We are sorry your first room was not perfect. We will go over the issue that pertains to the hotel with the housekeeping department for their review. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We got an upgrade and the hotel staff was really good. The only thing I don’t like about this hotel is the breakfast. We stayed at the hotel for 5 nights and everyday the hotel had the exact same menu. It should change the menu for more variation.
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Date of stay: December 2022Trip type: Travelled as a couple
Room Tip: Use lyft or uber rather than renting a car
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from frank finneran, General Manager at SpringHill Suites Seattle Downtown / South Lake Union
Responded 3 Jan 2023
Dear Avi K, We appreciate your review. We are sorry you did not love our complimentary daily breakfast. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$140 - $190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites seattle downtown/south lake union hotel seattle, seattle springhill suites
LOCATION
United StatesWashingtonSeattleBelltown
NUMBER OF ROOMS
234
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Claim Your ListingSPRINGHILL SUITES SEATTLE DOWNTOWN / SOUTH LAKE UNION - Hotel Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about SpringHill Suites Seattle Downtown / South Lake Union
Which popular attractions are close to SpringHill Suites Seattle Downtown / South Lake Union?
Nearby attractions include Starbucks Reserve Roastery Seattle (0.4 km), REI Climbing Pinnacle (0.3 km), and Rei (0.3 km).
What are some of the property amenities at SpringHill Suites Seattle Downtown / South Lake Union?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at SpringHill Suites Seattle Downtown / South Lake Union?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at SpringHill Suites Seattle Downtown / South Lake Union?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at SpringHill Suites Seattle Downtown / South Lake Union?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to SpringHill Suites Seattle Downtown / South Lake Union?
Conveniently located restaurants include Stateside, Mamnoon, and Taylor Shellfish Oyster Bar.
Are there opportunities to exercise at SpringHill Suites Seattle Downtown / South Lake Union?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at SpringHill Suites Seattle Downtown / South Lake Union?
Yes, dry cleaning and laundry service are offered to guests.
Does SpringHill Suites Seattle Downtown / South Lake Union offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to SpringHill Suites Seattle Downtown / South Lake Union?
Many travellers enjoy visiting King Street Station (2.1 km), West Point Lighthouse (7.1 km), and Kurt Cobain's Seattle House (3.6 km).