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SpringHill Suites Seattle Downtown / South Lake Union

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1800 Yale Avenue, Seattle, WA 98101
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Traveller (165)
Room & Suite (62)
Dining (9)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from SpringHill Suites Seattle Downtown / South Lake Union
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#65 of 114 hotels in Seattle
Location
Cleanliness
Service
Value
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Highchairs available
Car hire
Business Centre with Internet Access
Car park
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Happy hour
Kid-friendly buffet
Wine / champagne
Vending machine
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
ATM on site
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Kitchenette
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Family
Languages Spoken
English
Hotel links
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Location

Full view
97Great for walkers
Grade: 97 out of 100
99Restaurantswithin 0.5 km
23Attractionswithin 0.5 km
926Reviews18Q+A100Room tips
Traveller rating
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August traveler wrote a review 1 Sep
Carmel, California15 contributions2 helpful votes
Hotel was clean and the room was great. However, the front desk staff was awful. She was rude, the only thing she cared about was getting my payment and ID. I was the only person checking in so it wasn't like she was attending other customers. They charge parking fees at this hotel however they do not offer valet. Also, they do not mention the fee until check in.
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Date of stay: August 2022Trip type: Travelled on business
Room Tip: Free parking is not available.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from frank finneran, General Manager at SpringHill Suites Seattle Downtown / South Lake Union
Responded 3 weeks ago
Good Day Freedom14970607868, Thank you for the review. We are sorry your stay was not perfect and that you were unaware of our parking fees when booking your reservations. Regards, Frank Finneran
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
amyw2012 wrote a review Jul 2022
Birmingham, Alabama1779 contributions294 helpful votes
Hotel's Favourite
Pros- - good location- we walked to the Space Needle and to Pike Place Market area several times- this also saved some money for parking at those locations - good breakfast included - rooms were spacious - the bathroom door wasn’t see through like most Springhill Suites - easy to get towels when we needed them - elevators were fast, and we seemed to always have one waiting on on on the 1st floor to go up Cons- $25+ tax parking- we parked on the street for free the first couple of days because it was on the weekend - no daily room service if you like to use it
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Date of stay: July 2022Trip type: Travelled with family
Room Tip: Park on street during weekends and holidays to save $
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Holy S wrote a review Jul 2022
1 contribution1 helpful vote
Room and breakfast - nothing to complain about. Review and rating about hotel service. 1. Because of COVID no automatic room cleaning, need to request cleaning - totally understand. So after 3 nights used Mariott app to request room cleaning. Nothing. No acknowledgment. Next day room not cleaned. Oh maybe it was the 'need 24hr notice' so wait another day. Room still not cleaned. By this time (after #2 and #3 below have passed), screw it - more of a hassle to deal with than worth the effort. Maybe it was the app. We'll never know. 2. Toilet flapper issue notice on day 3. Basically water draining from the tank so need to open the tank up and fiddle with flapper. Called to ask for someone to check toilet next day when we were out. Next day head out and return to room: Apparently no one showed up - toilet in same condition when we left room. Called again. Luckily repair guy was still around and he replaced flapper in 10min. He was the highlight of the hotel service. 3. Ordered room service - just a bowl of soup. "Room service" means pick up food from front desk -- no problem, totally understand. Person on phone says front desk will call when food is ready. 40min minutes later still no call. I call the front desk on the HOTEL ROOM phone and the guy says "uhh ... we've been trying to reach you - tried calling over and over. Seems like your phone wasn't on." And I confirm: "You mean this phone?" (the hotel phone I'm using to talk to you right now?). " uhh yep." Seriously? When we got back home, 900 miles from Seattle, there was a message on my HOME phone that the hotel was trying to reach me because the other phone (connected to the Mariotte app) wasn't picking up. Umm .. why not call the HOTEL ROOM phone, where we are most likely to be given I called in the order from the HOTEL ROOM phone. Why call my HOME phone that is 900 miles away? Also no evidence of call from hotel on my cell phone. Expected just a little more from a $260-a-night room hotel.
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Date of stay: July 2022
Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from frank finneran, General Manager at SpringHill Suites Seattle Downtown / South Lake Union
Responded 14 Jul 2022
good day holys597, please accept our apologies that you were inconvenienced by these situations. We hope to return to our normal service levels some time soon. Regards, Frank Finneran
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stuart S wrote a review Jul 2022
Boston, Massachusetts383 contributions121 helpful votes
Nice hotel, very clean and with a friendly staff. Onsight parking is a bit expensive at $25 a day. Rooms are nice and clean. Breakfast is fresh and better than average for similar hotels. There is no pool. Right near the highway. Not many dinner options right near the hotel although there is nice pizza place right around the corner.
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Date of stay: July 2022
Location
Service
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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uccruzman wrote a review Jun 2022
1 contribution2 helpful votes
My partner and I stayed at this hotel in late June. We were very impressed by our stay. The bed had a very soft and comfortable comforter. The pillows are soft, but I personally prefer my pillows to have more neck support. The toiletries are from Paul Mitchell (according to my partner, this is a high quality product.). The room was pretty quiet and spacious. The lobby is very inviting. There is cool water available and coffee in the AM. The morning breakfast offers scrambled eggs, sausage or bacon (depending on the day) and other continental breakfast items. There is a full bar with reasonably priced drinks. The staff are very friendly and accommodating. They offer suggestions on what to see and how to get there. There is guest laundry available for $2.00 per load. ($1.00 for washer & $1,00 for dryer). In terms of location, it is perfect. It was about 20-25 minute drive from Seattle-Tacoma airport. We were walking distance (less than 1.5 miles) from the Space Needle, Waterfront Park, and Pike's Market. If you do not mind walking, you can save yourself the hassle/cost of parking. If you have trouble walking, there are plenty of electronic scooters around (those are super fun!) We were able to walk to all of those attractions as well as various restaurants, bars, and coffee shops. If I had to nitpick: The elevators are a little slow The pillows are not very supportive of the neck Two of the dryers were not working (Guest laundry)
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Date of stay: June 2022
Value
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Service
Room Tip: Bring comfy walking shoes. Do not rent a car. Just take uber/lyft.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Davina D wrote a review Jun 2022
3 contributions
We reserved à room à month before Pride. I went to review the email and couldn't find it. I called and apparent whoever réserved he room for us at their réservation line did not save our réservation. The hotel desk staff member was rude. They wanted à lot more money for à smaller room and less beds. They refuse to make it right and never even apologize. We will never stay there after this and will tell anyone who will listen about their poor and rude customer service.
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Date of stay: June 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from frank finneran, General Manager at SpringHill Suites Seattle Downtown / South Lake Union
Responded 24 Jun 2022
Good Day 199davinad, Please accept our apologies that your reservations were not completed. We encourage our guests to review their confirmation e mails in advance of arrival for accuracy. Regards, Frank Finneran General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
OuCilly wrote a review Jun 2022
Goffstown, New Hampshire226 contributions117 helpful votes
We were visiting our daughter who lives in downtown Seattle, this location was convenient to everything we needed, and the price was reasonable. When I started to look for accommodations in the area most places I was comfortable staying in were at least 100.00 more per night. Having free breakfast saved us at least 50.00 each morning and the options were varied, not the same thing each morning. The room was comfortable for the three of us traveling and staying 6 nights. The bed was a bit harder than we are used to, but sometimes those overly fluffy pillow tops make it hard for me to sleep. Parking is available at 25.00 which is about the going rate around, there is a pay lot right next door that was cheaper, but we worried it wasn’t as safe as the garage parking offered. Keep in mind like everywhere in the world right now there is a labor shortage so they informed us housekeeping was by request or at check out. This isn’t a problem for us as we prefer no one enter our room while we are staying. We had no problem grabbing extra towels etc in the morning from the housekeeping cart, and all staff were very friendly and helpful. Garage parking is tight spaces as expected. We will probably stay here again as it was a good value and convenient. I will say you hear the highway noise at all times day or night, but it’s a city so that’s to be expected. We were on the 2nd floor so we did not have a view and this may have contributed to the highway noise. We did not do much walking this trip, but I would have felt comfortable walking during daylight hours, definitely not comfortable at night.
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Date of stay: June 2022
Rooms
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from frank finneran, General Manager at SpringHill Suites Seattle Downtown / South Lake Union
Responded 19 Jun 2022
Thank you for the positive review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pat L wrote a review Jun 2022
Fountain Hill, Pennsylvania3 contributions1 helpful vote
We stayed here 3 different times over a 2 week period, incl the night before a cruise from Port 91. 1.3 miles from port, $20 taxi. Suites are HUGE, full HOT breakfast incl bagels, gym, walk to Pikes market. Pizza, Subway & Whole Foods within walking distance. We needed an early check in for a sick family member & they accommodated us. Self parking was $25 per night, MUCH cheaper than $40-$50 at other hotels. Free SHOWTIME.
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Date of stay: June 2022
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Location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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thwsf wrote a review Jun 2022
San Francisco, California36 contributions56 helpful votes
The staff was kind but the hotel is horrible. I asked for a quiet room away from the freeway. All double queens are facing the freeway so my room faced the freeway. In addition, there is construction going on which is noisier than the freeway. The internet was not functioning (and I was there for work and needed internet), I was told there is no housekeeping service, the hotel is dingy and worn. I do not recommend this hotel.
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Date of stay: June 2022
Value
Service
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Trip type: Travelled on business
Room Tip: rooms with double always face the noisy freeway
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from frank finneran, General Manager at SpringHill Suites Seattle Downtown / South Lake Union
Responded 3 Jun 2022
Good Day thwsf, Thank you for your review. Please accept our apologies that your stay was not perfect. We wish you enjoyed our newly renovated hotel more during your visit. We hope you will give us another chance next visit. Regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Foghorn8508 wrote a review May 2022
Willoughby, Ohio205 contributions139 helpful votes
Service was friendly. Breakfast help was some of the most efficient I have ever seen. They kept all the breakfast foods very well stocked, turned tables fast to that there was a place to sit down, and kept the coffee flowing. Rooms and public areas were clean. My only complaint is that they are not still not cleaning rooms daily, only after you stay for 7 days or more. You can ask for anything to be replenished (soap, towels, etc) at the front desk and they will give them to you. Did not use the workout room or the bar. Shower water pressure is a 6.5/10. Parking is $25/day. Very easy access to the freeway.
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Date of stay: May 2022
Location
Cleanliness
Service
Room Tip: Ask for high floor away from the freeway.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$169 - $313 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites seattle downtown/south lake union hotel seattle, seattle springhill suites
LOCATION
United StatesWashingtonSeattleBelltown
NUMBER OF ROOMS
234
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Frequently Asked Questions about SpringHill Suites Seattle Downtown / South Lake Union
Which popular attractions are close to SpringHill Suites Seattle Downtown / South Lake Union?
Nearby attractions include Starbucks Reserve Roastery Seattle (0.4 km), REI Climbing Pinnacle (0.3 km), and Rei (0.3 km).
What are some of the property amenities at SpringHill Suites Seattle Downtown / South Lake Union?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at SpringHill Suites Seattle Downtown / South Lake Union?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at SpringHill Suites Seattle Downtown / South Lake Union?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at SpringHill Suites Seattle Downtown / South Lake Union?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to SpringHill Suites Seattle Downtown / South Lake Union?
Conveniently located restaurants include Mamnoon, Stateside, and Taylor Shellfish Oyster Bar.
Are there opportunities to exercise at SpringHill Suites Seattle Downtown / South Lake Union?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at SpringHill Suites Seattle Downtown / South Lake Union?
Yes, dry cleaning and laundry service are offered to guests.
Does SpringHill Suites Seattle Downtown / South Lake Union offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to SpringHill Suites Seattle Downtown / South Lake Union?
Many travellers enjoy visiting King Street Station (2.1 km), West Point Lighthouse (7.1 km), and Kurt Cobain's Seattle House (3.6 km).