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Suburban Extended Stay Hotel Kennesaw

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Suburban Extended Stay Hotel Kennesaw
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51 Reviews from our TripAdvisor Community

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There are newer reviews for Suburban Extended Stay Hotel Kennesaw
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Showing 51: English reviews
Atlanta, Georgia
Reviewed 24 January 2016 via mobile

Well we were here 2 hours before the roaches decided to welcome us to the room. So that was a great start. Now I'm not picky but this place really has nothing going for it. The tv is in such an awkward place in the room. And to make it even more enjoyable it's fuzzy on every channel. There is...

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Helpful?
Thank Purplemumgoose
Angel M, General Manager at Suburban Extended Stay Hotel Kennesaw, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Extended Stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with entire staff to ensure we handle these types of situations differently in the future. Again, thank...

Reviewed 12 December 2015

For the money you pay, you get great customer service and a respectable place for an extended stay. Its true, the A/C works whenever it feels like it, however, that's the only thing not up to par. If you were to compare other extended stay hotels in the area, you'll find this is the best one by far.

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Helpful?
1Thank EJ M
Angel M, General Manager at Suburban Extended Stay Hotel Kennesaw, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Angela...

Manchester, United Kingdom
Reviewed 25 November 2015

I stayed at this hotel from September to Mid November. I am from the UK and needed a place to stay close to a business associate. Online reviews suggested this the best hotel for price and location. I didn't know many people so I made an effort to get to know some of the residents. I met a 57 year...

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Helpful?
1Thank Mita P
Angel M, VP of Sales & Marketing at Suburban Extended Stay Hotel Kennesaw, responded to this review

We have read your comments and take this very seriously as we have never had this type of complaint or incident before. We have not been contacted by Cobb County Police who also would take this seriously. The individual you made this claim against is not an employee of this hotel. We advise you to follow up with the Cobb...

Reviewed 24 September 2015

My family & stayed here while on our way to FL. We were exhausted from our drive & needed a clean and comfortable place to stay for the night. Staff was VERY accommodating and efficient as we did not have a reservation & walked in hoping to have a place to sleep. Great service, Great price, & great location! Thank...

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Helpful?
Thank Julie M
Angel M, General Manager at Suburban Extended Stay Hotel Kennesaw, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Angela...

Reviewed 1 August 2015 via mobile

Stayed here for 3 nights. Cockroaches were everywhere. Air conditioning barely worked. Had to ask for clean towels multiple times. Never had our room cleaned once. Will never return to this hotel and would not recommend anyone to come here.

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Helpful?
1Thank Caleb H
CoreyJCook, Public Relations Manager at Suburban Extended Stay Hotel Kennesaw, responded to this review

Thank you for taking the time to complete and online review of our hotel. We are sorry we could not live up to your expectations with your most recent stay at out hotel. I have shared your feed back with out management team and we are working on correct the issues that you mentioned. If you would like to discuss...

Macon, Georgia
Reviewed 30 July 2015

I was working an internship at the University and decided to pick this property based on price and location. It was a mistake I wish I had not made. I have had to argue repeatedly with the hotel and Choice Hotels International to get even the basic service done. As an extended stay property they only complete service once a...

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Helpful?
1Thank joshinnorthGA
Angel M, General Manager at Suburban Extended Stay Hotel Kennesaw, responded to this review

Our goal is not to mislead in any way about the services we offer. We sincerely apologize about your unpleasant stay and all that occurred while you were staying with us. We will strive to correct our mistakes and thank you for your feedback as this only helps us to continue to improve. Best Regards,

Kennesaw, Georgia
Reviewed 29 July 2015

I have lived at the hotel for 5 years.Im a General Manager for an Auto Finance Company.Instead of renting an apartment I decided to live here permanently.This hotel is clean,close to all restaurants,shopping,the mall is right behind us,and very safe.The staff is amazing.The General Manager, Angela has been here a long time and will go out of her away for...

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Helpful?
3Thank tony e
Angel M, General Manager at Suburban Extended Stay Hotel Kennesaw, responded to this review

You're always a pleasure when you stay with us and we are truly happy you continue to visit your home away from home :-) Thanks for everything and we will always be here for you! Warm Wishes, Angela Monroe Petitia Ponce

Reviewed 29 July 2015

I came across this place when I was in need of a hotel for a week while working in the Kennesaw area, I loved that the hotel had a full kitchen because. It was nice to see they had all the pots and pans everything that I needed to make my meals and eat in my room. I found my...

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Helpful?
Thank Jasonroberts31419
Angel M, General Manager at Suburban Extended Stay Hotel Kennesaw, responded to this review

We are truly grateful we were able to give you a pleasant stay. Please keep up in mind in the future and we look forward to seeing you again! Best Regards, Angela Monroe General Manager

Kennesaw, Georgia
Reviewed 14 June 2015

This place was horrible... It was filthy dirty and the smells OMG!!! I spent so much money on bleach,rubbing alcohol and air fresheners. The staff only works 2 shifts sooo after they depart anything goes... It is a haven for drugs and prostitution, and is extremely noisy!!! It is my beleif that the majority of the tenants are on some...

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Helpful?
3Thank jackson h
Angel M, General Manager at Suburban Extended Stay Hotel Kennesaw, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Suburban Extended Stay. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding condition on your recent visit especially regarding any uncomfortable experiences while you were here. I have shared your feedback with staff to ensure we handle...

Reviewed 1 June 2015

Items to highlight: - Great customer service - Bathrooms are clean and well maintained - Laundry room is ok - Very clean - Good parking service Items to improve - Wi Fi is good enough but sometimes the connections fails. - Some rooms have a nasty smell, but after 5 minutes in the room the smell gone. - I guess...

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Helpful?
Thank Alberto B
Angel M, General Manager at Suburban Extended Stay Hotel Kennesaw, responded to this review

We would like to thank you for taking the time to complete our online survey and strive to be better. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Suburban Extended Stay(R) hotel in Kennesaw, GA is close to both Interstate 75 and Interstate 575 and within walking distance from Town Center at Cobb mall. Enjoy residential-style accommodations that provide all the conveniences of home. Each guest room comes with a well-equipped kitchen that includes a microwave, refrigerator, coffee maker, two-burner cooktops, cooking utensils, cookware and dishes, and our hotel also features the following amenities: •Weekly housekeeping services •Free expanded cable television with movie channels •Free parking •Guest laundry facilities •Free wireless high-speed Internet access. Daily / Weekly / Monthly stays available. The longer you stay the more you save. ... more   less 

Additional Information about Suburban Extended Stay Hotel Kennesaw

Address: 2900 George Busbee Pkwy NW, Kennesaw, GA 30144-6811
Region: United States > Georgia > Kennesaw
Price Range: ₹ 4,291 - ₹ 5,381 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Suburban Extended Stay Hotel Kennesaw 2*
Number of rooms: 149
Reservation Options:
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Also Known As:
Suburban Lodge Of Kennesaw Hotel Kennesaw
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Questions & Answers

Questions? Get answers from Suburban Extended Stay Hotel Kennesaw staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look elsewhere. There are several other places at the same exit.”
 of 5 bubbles Ramboandoc, 14 Nov 2016 | Read review
“do not choose any rooms here!”
 of 5 bubbles emiko101, 7 Mar 2016 | Read review
“Stay at a Motel 6 or Red Roof Inn”
 of 5 bubbles joshinnorthGA, 30 Jul 2015 | Read review
“just ask the fornt desk there always willing to help”
 of 5 bubbles tonye759, 29 Jul 2015 | Read review
“Do Not Stay Here!!!”
  • Just another night at Suburban Extended Stay Hotel.
 of 5 bubbles jacksonh145, 14 Jun 2015 | Read review
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