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Kona Reef Resort

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Kona Reef Resort
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544 Reviews from our TripAdvisor Community

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There are newer reviews for Kona Reef Resort
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Showing 505: English reviews
Puyallup, Washington
Reviewed 25 June 2012

We booked direct with the owner. She was great, and the unit is very good. Fully remodeled recently, great ocean and pool views and great amenities. Our new home away from home in Kona.

3Thank Sean M
Shingle Springs, CA
Reviewed 19 June 2012

We booked direct with Helen Miller, unit A36, top floor, directly ocean front and stayed for 8 nights. Dealing with Helen was a dream. She quickly responded to any and all correspondence and even took the time to call (three tries before she connected with us!) to make sure all was going the way it should. She even provided a...

2Thank GrannyVik
Graz, Austria
Reviewed 9 June 2012

We booked the Kona Reef because it was 50% off the regular rate (a bargain). When we arrived there at 1:30pm and wanted to check in they told us that the room was not ready yet and that we have to wait until 3:00pm. Check in time is 3:00pm so it was ok with us. We gave them our cell...

2Thank kerthi
KonaReefGM, General Manager at Kona Reef Resort, responded to this review

Aloha, Thank you for sharing your comments and we are always thrilled when our returnees come back to stay with us year after year! We try our very best to check-in our guest as early as possible so they can start their vacation early, but since our guests have until 12pm to check out, we cannot always offer this service...

Amarillo, Texas
Reviewed 5 June 2012

We booked 12 nights at the Kona Reef back in December, When we got there May 19th at 7 p.m. We were told by the answering service on the phone hanging by the door that they had overbooked and that we had to stay at a sister condo 3 miles away. So we get stuck in a condo 4 miles...

9Thank Donald O
KonaReefGM, General Manager at Kona Reef Resort, responded to this review

Aloha, We thank you for sharing your concerns with us at the Kona Reef and we apologize profusely for the inconvenience that you experienced. All guest concerns are taken very serious as our team strives to ensure that each guest enjoys their stay on the Big Island. We are very sorry that we fell short of that. We know that...

Santee, California
Reviewed 4 June 2012

This is our second stay at the Kona Reef, B14. We loved sitting on the Lanai in the mornings! It's got a nice view of the park and of the ocean too. We like to watch the boogie boarders catch a few waves early in the morning. Our unit had everything we needed to make our stay comfortable and enjoyable,...

Thank packerchaffee
KonaReefGM, General Manager at Kona Reef Resort, responded to this review

Aloha! On behalf of the Kona Reef staff and myself, thank you very much for posting your comments about your stay with us at the Kona Reef. We appreciate them and look forward to your return visit with us!

San Francisco, California
Reviewed 3 June 2012

We just came back from a one week stay at the well run Kona Reef and we thoroughly enjoyed our stay. The condo grounds, salt water pool, jacuzzi, and BBQ areas were immaculate. We stayed in A5 and booked directly with the owner through VRBO.com listing # 161632. This one bedroom unit was beautifully remodeled, very clean and tastefully furnished...

1Thank Durbanguy
KonaReefGM, General Manager at Kona Reef Resort, responded to this review

Aloha! I would like to thank you for your comments about the Kona Reef. We strive together as a team to ensure that all of our guests have the best vacation while they are here on the Big Island. One of my first goals as the new General Manager is to ensure that our condominiums are updated and in working...

Silverado, California
Reviewed 1 June 2012

We were in an oceanfront condo in A-14-n2nd floor (first room offered was D-27 and pretty run down) and could watch the turtles from our balcony. This was our first time at the Kona Reef and sure we'll be back. The complex was so well kept and clean. The OF units are set up with the living room and kitchen...

2Thank joanarc
Fort Smith, Arkansas
Reviewed 31 May 2012

I just have to say this is one of the best places we've ever stayed. The resort is so nice and clean and right on the beach. We stayed in F21 and it was a very nice, clean room with an ocean and pool view. The people here really take care of their grounds. There were also a lot of...

1Thank BigEFortSmith
KonaReefGM, General Manager at Kona Reef Resort, responded to this review

Aloha! Thank you very much for taking the time to comment about your stay with us at the Kona Reef. We are very happy that you enjoyed your stay and welcome you back anytime!

Wellman, Iowa
Reviewed 27 May 2012

We just came back from a nine day trip to Kailua Kona. We were very impressed by the Castle D7 unit. We had an ocean front view and could actually see a manta ray sitting from our sofa in the living room. We, of course, spent more time on our lanai which was also fabulous. The kitchen was stocked with...

3Thank wataugaone
KonaReefGM, Manager at Kona Reef Resort, responded to this review

Aloha! Thank you for your wonderful comments and we are happy that you enjoyed your stay with us. I will share your comments with all of my staff. We hope to see you again in the near future and we welcome you back to the Kona Reef anytime!

Puyallup, Washington, United States
Reviewed 20 May 2012

We were visiting the Big Island with our 2 children and decided that we would rent a condo for our stay. We thought the Castle Kona reef would be the perfect place to stay. Our unit was f25 and it was a dump. After we got over the shock of our room we thought we could make it work. The...

4Thank Cameron M
KonaReefGM, General Manager at Kona Reef Resort, responded to this review

Aloha, We apologize for any inconvenience that you have experienced and that we were unable to assist you with a specific condominium unit at the Kona Reef. We were able to confirm your category and dates of stay, but confirming specific units are based upon availability. We are happy that we were able to accommodate you at our sister property...

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Beachfront
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
In your room
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Kona Reef is an oceanfront condominium resort adjacent to a sandy beach park in historic Kailua-Kona and near quaint shops and restaurants. One- and two-bedroom suites offer full-kitchens, FREE WiFi, and ocean or garden views. Amenities include an oceanfront swimming pool, jet spa, and a cabana with barbecue area. ... more   less 

Additional Information about Kona Reef Resort

Address: 75-5888 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-1312
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range: ₹ 10,079 - ₹ 21,859 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kona Reef Resort 3*
Number of rooms: 130
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Also Known As:
Castle Kona Reef Hotel Kailua-Kona
Castle Kona Reef Kailua
Kona Reef Resort Hawaii/Kailua-Kona
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Questions & Answers

Here's what travellers have asked, with answers from Kona Reef Resort staff and other travellers.
7 questions
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Questions? Get answers from Kona Reef Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A and F wings are ocean front away from the road. Grounds floors are less private as there is a public walk way in front.”
 of 5 bubbles A1765YTsusanh, 22 Mar 2017 | Read review
“Read all reviews. Contact owner and ask questions. Top floor rooms are best.”
 of 5 bubbles MFP3, 17 Mar 2017 | Read review
“Ocean front is the nicest but our room was poolside and it was fine.”
 of 5 bubbles MarieP945, 13 Mar 2017 | Read review
“Not all units appear to be equal -- ours was perfect!”
 of 5 bubbles ChezFit, 27 Feb 2017 | Read review
“Ocean view”
 of 5 bubbles LeonP703, 18 Jan 2017 | Read review
5 of 5