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Sheraton Kona Resort & Spa at Keauhou Bay

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Traveller (1963)
Room & Suite (506)
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Overview
  • Excellent29%
  • Very good37%
  • Average20%
  • Poor9%
  • Terrible5%
Travellers talk about
“rays on the bay”(404 reviews)
“bay restaurant”(26 reviews)
“manta ray”(107 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Sheraton Kona Resort & Spa at Keauhou Bay
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Kona Resort & Spa at Keauhou Bay
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,874)
There are newer reviews for Sheraton Kona Resort & Spa at Keauhou Bay
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Traveller rating
771
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All reviewsrays on the baybay restaurantmanta raykeauhou baythe big islandself parkinga mountain view roomfree trolleyocean frontbreakfast buffetcoffee shopgreat poolpoolside barpool sidepool staffoceanfront roombeautiful grounds
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201 - 205 of 2,586 reviews
Reviewed 6 November 2017

I booked an entry level room, mountain view. I requested an early check in since our flight was coming in early. There is recognition for SPG elites, mentioned at check in. Upon check in, they said our room wasn't ready, but I was upgraded to...More

Thank Jerry Y
Reviewed 6 November 2017

The Sheraton had beautiful views, but when we walked to the room it looked like a large motel with the stucco walls and industrial outdoor carpeting. The room was nice, though. We had to adjust the reservation to get a King bed, even though we...More

Thank Bonnie314T
Reviewed 6 November 2017

Booked a nine night stay, having booked an ocean view room very disappointed with the location of the room, make sure you read the brochure, ocean view means partial ocean view at best, many of the ocean view rooms rooms overlook the parking lot where...More

Thank David H
Response from SheratonKonaResort, Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 6 November 2017

Aloha David H, Mahalo for taking the time to provide us with your valuable feedback. We strive to exceed all of our guest's expecations and apologize we did not achieve our goal. Your feedback has been shared with our leadership team to enhance our future...More

Reviewed 6 November 2017 via mobile

After reading the reviews on Trip Advisor ,after already booking via Costco ,I was scared to death especially considering the price we got....but it turned out fine. I even liked it ! It is near town, near a bay with lots of tours . We...More

1  Thank John Darrell L
Reviewed 6 November 2017

This is a beautiful resort - the building itself is merged seamlessly with the coastline, and the pool area (waterslide included!) is gorgeous. Our room was lovely and spacious witha huge balcony. The service was warm and polite. Would definitely return again.

1  Thank caitieah
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Pool
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$ 233 - US$ 429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Kailua-Kona
#3 On the Beach Hotel in Kailua-Kona
#3 Top resorts Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 233 - US$ 429 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Kailua-Kona
#3 On the Beach Hotel in Kailua-Kona
#3 Top resorts Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1963)
Room & Suite (506)
Pool & Beach (278)
Dining (136)
Amenities (111)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
Ask a question
lLP1031
4 February 2018|
AnswerShow all 12 answers
Response from WDLuisi | Reviewed this property |
Unfortunately, unlike Honolulu, there are no hotel shuttles. Well I guess I shouldn't say all hotel don't have shuttles since I can't confirm that, but Sheraton Kona and others I have stayed did not. Its rent a car, or... More
1
Vote
16 January 2018|
AnswerShow all 5 answers
Response from D J | Reviewed this property |
About 32 minutes drive. Easy to miss the turn. I suggest using a map app to find it. Rent a car makes it easier.
1
Vote
occams-razor
14 January 2018|
AnswerShow all 12 answers
Response from larry m | Reviewed this property |
no. not a recommended place to swim. there is actually no beach, just a rock cliff and boulders.
0
Votes
Room Tips
"Ask for an upgrade"
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"Select a room over looking the Pacific for a spectacular view."
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"Try and get a sea view room"
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"Ocean view!"
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