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Sheraton Kona Resort & Spa at Keauhou Bay

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Sheraton Kona Resort & Spa at Keauhou Bay
Sheraton Kona Resort & Spa at Keauhou Bay
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2,215 Reviews from our TripAdvisor Community

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Showing 1,986: English reviews
San Diego, California
Reviewed yesterday NEW

We've stayed at the Sheraton our last two visits to the Big Island, but this will probably be our last. The properly location is great, with easy access back to Kona, and all the activities on Ali'i Dr. Also, because you are south of Kona, it is easy to access locations south of Kona, such as two-step, Kealakekua Bay (Capt....

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Helpful?
Thank Ray K
Ohio
Reviewed 2 days ago NEWvia mobile

This is a fantastically located hotel, beautiful views of the shores and black rocks. Boats often spotted nearby at sunset. Large grounds and be difficult to navigate through initially, but you will get used to the layout quickly. Rooms are very large and spacious. Clean and nice balconies. One of the oldest running resorts on the island. Club lounge for...

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Thank SocioKathy
Kaiserslautern, Germany
Reviewed 2 days ago NEWvia mobile

I wanted to love this place and it has SO much potential. The grounds are gorgeous and the setting couldn't be any better. But the hotel condition and its' staff are what bring the rating from a 5 down to 1. First day we arrived they placed us in a handicap accessible room which we did not need. I read...

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Thank Emilee P
Kearns, Utah
Reviewed 2 days ago NEWvia mobile

The mantas ray bay restaurant is always packed, we couldn't get in same day. Hostess was rude. They have a few cats that sit at your feet while you eat and beg for food. The actual hotel is pretty just real old. We booked a ocean view. We got a view of the tennis court. Front desk couldn't help us...

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Thank tinaorme
San Francisco, California
Reviewed 4 days ago NEW

We stayed a week at Sheraton at Ocean View. The check in staff was very nice and showed a warm welcome. However, hot water was very bad. The worse thing I had in the hotel was internet. It was on and off and felt very frustrated The hotel needs to fix these. We had a very good view from ocean...

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1Thank LavenderQ
Reviewed 5 days ago NEW

Had a two day stay and enjoyed our time there. The hotel is located right next to the ocean. There is no beach but swimming access is a short walk away. The grounds are well kept and they have a nice large pool. At night spot lights are turned on to bring manta rays in. We did see two but...

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2Thank Takmon
Dublin, Ireland
Reviewed 1 week ago

We had a very bad experience with this hotel in a number of ways. Apparently central reservations forgot to inform the resort I needed a disability accessible room and now they were out of all rooms with a rool in shower. Big shout out to Debora, who was truly lovely and tried hard to make up for the behaviour of...

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Thank Sacha1973
Boston, Massachusetts
Reviewed 1 week ago

Our event was at the Sheraton Kona on new year's eve and I was extremely disappointed. I wrote to tell them about it (see below) and received no response. Don't waste your money there are much more authentic events to go to in Kona. "I just wanted to let you know how disappointed we were in this event. For what...

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2Thank Jayna C
Reviewed 1 week ago via mobile

Stayed here on a family holiday, dated building need improving. Good pools, fantastic pool side staff, one in particular but can't remember her name!! We played a game of tennis which should not have been allowed as the court is not maintained making it dangerous. Other than that, great breakfast, had some nice evenings in the hotel bar looking over...

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Thank lauraed123
Reviewed 1 week ago

We stayed here 5 nights after a stay at kaanapali on Maui and have to say we enjoyed our stay here more as it was less crowded and you could actually get a spot by the pool . We had an ocean view room which was nice and big and old Hawaiian style. The room was clean and comfortable The...

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Helpful?
Thank Howard C

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Holua Bar & Grill
Holua Bar & Grill
Cuisines: American, Bar, Pub, Hawaiian
Ainakai
Ainakai
Cuisines: American
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Enjoy the diversity of Hawaii's Big Island with family and friends at Sheraton Keauhou Bay Resort & Spa. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms. ... more   less 

Additional Information about Sheraton Kona Resort & Spa at Keauhou Bay

Address: 78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525 (Formerly Sheraton Keauhou Bay Resort & Spa)
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range: ₹ 15,155 - ₹ 21,981 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Kona Resort & Spa at Keauhou Bay 4*
Number of rooms: 521
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Cheap Tickets, Expedia, HotelsforEveryone, Starwood, Hotels.com and Jetsetter so you can book your Sheraton Kona Resort & Spa at Keauhou Bay reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Keauhou Bay Resort And Spa
Sheraton Keauhou Bay Hotel Kailua-Kona
Sheraton Kailua-Kona
Sheraton Keauhou Bay Resort & Spa
Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
Hotel Style:
#3 Top resorts Hotel in Kailua-Kona
#3 On the Beach Hotel in Kailua-Kona
#3 Green Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Kona Resort & Spa at Keauhou Bay staff and other travellers.
65 questions
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Questions? Get answers from Sheraton Kona Resort & Spa at Keauhou Bay staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to ocean view room or SUITE”
 of 5 bubbles LavenderQ, 12 Jan 2017 | Read review
“Ocean view”
 of 5 bubbles 271howardc, 8 Jan 2017 | Read review
“well not really much to say - do not go there.”
 of 5 bubbles Chevreuil7777, 8 Jan 2017 | Read review
“Garden/mtn view is that of luau and tennis courts in blue area. We should have asked for ocean view”
 of 5 bubbles tamis141, 7 Jan 2017 | Read review
“No room service. Limited food options, especially after 9pm. Make sure you plan your meals accordingly.”
 of 5 bubbles sudarshanl2017, 5 Jan 2017 | Read review
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