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Sheraton Kona Resort & Spa at Keauhou Bay

Overview
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78-128 Ehukai Street, Kailua-Kona, Island of Hawaii, HI 96740-2525 See on map
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
Additional information
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Offers from Sheraton Kona Resort & Spa at Keauhou Bay
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Reviews (3,085)
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2,766 results
Traveller rating
840
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270
149
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LanguageEnglish
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840
953
554
270
149
Show reviews that mention
All reviews rays on the bay manta ray keauhou bay the big island self parking a mountain view room ocean front breakfast buffet great pool poolside bar pool side pool staff oceanfront room beautiful grounds bit dated rental car minute drive
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1 - 5 of 2,766 reviews
Reviewed yesterday

I will paste my email here (which is essentially also my review) Hi there, I booked this hotel using a rewards certificate and the only charges should have been the resort fee and parking. Can someone please advise why there is a charge for the...More

Date of stay: November 2018
Thank StaceyGbrad
Hotel's Favourite
Reviewed 4 weeks ago

Despite the rooms needing to be refurbished (drawers didn't close, balcony doors hard to lock, styling outdated, etc) - I had a very enjoyable stay here and would definitely stay here again. I stayed in the Ohana suite which was huge - it had 2...More

Date of stay: November 2018
1  Thank Bondy588
Reviewed 5 days ago

You can actually see Manta Rays from the hotel's Rays By the Bay Restaurant & Bar. Resort property is a little older but very comfortable. Rooms are spacious and ocean-view rooms with a balcony are the absolute best. Marriott Club members will enjoy a free...More

Date of stay: December 2018
Thank Daniel W
Reviewed 5 days ago

If you want to be away from the crowd, this is a good hotel for you. Beautiful hotel located by the water. The rooms however really needs to be renovated. The room smells musty, the carpet needs to be replaced. The bathroom needs to be...More

Date of stay: October 2018
Thank HelenR3043
Response from KathrynM2224, Front Office Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 4 days ago

Aloha HelenR3043, Thank you for taking the time to share your feedback with our team. We apologize for the unpleasant incidences you describes and want you to know that we have shared your feedback with our management team so that they my address the issues...More

Reviewed 6 days ago

We were only on the island for 2 nights but the hotel and dinner at the restaurant were the highlights. Lovely pool areas, one with water slides and a decent bar in between. Big rooms, clean - no issues that needed attention.

Date of stay: October 2018
Thank Amy M
View more reviews
About
Description
Enjoy the diversity of Hawaii's Big Island with family and friends at Sheraton Keauhou Bay Resort & Spa. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms, you'll be close to the best of More Hawaii as a guest of our Kailua-Kona hotel. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Pool
Free Internet
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Tennis Court
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Hotel Style
Onsen
,
On the Beach
,
Top resorts Hotels
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Contact Information
Hotel Style
Onsen
,
On the Beach
,
Top resorts Hotels
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
521
Price range
US$ 184 - US$ 483 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Keauhou Bay Resort & Spa
Also Known As
Sheraton Keauhou Bay Hotel Kailua-Kona
,
Sheraton Keauhou Bay Resort And Spa
,
Sheraton Kailua-Kona
,
Sheraton Keauhou Bay Resort & Spa
,
Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
Location
United States > Hawaii > Island of Hawaii > Kailua-Kona
Hotel class
Awards & Recognition
GreenLeaders Silver level
GreenLeaders Silver level
Contact Information
Hotel Style
Onsen
,
On the Beach
,
Top resorts Hotels
,
Family
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
521
Price range
US$ 184 - US$ 483 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Keauhou Bay Resort & Spa
Also Known As
Sheraton Keauhou Bay Hotel Kailua-Kona
,
Sheraton Keauhou Bay Resort And Spa
,
Sheraton Kailua-Kona
,
Sheraton Keauhou Bay Resort & Spa
,
Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
Location
United States > Hawaii > Island of Hawaii > Kailua-Kona
Photos
Traveller (2,178)
Room & Suite (539)
Pool & Beach (285)
Dining (131)
Amenities (111)
Family and Play Areas (4)
Business Centre & Event Rooms (3)
Nearby
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Questions & Answers
Ask a question
160teresab
23 November 2018|
AnswerShow all 4 answers
Response from S123cutie | Reviewed this property |
Yup, many people were there for the day only.
0
Votes
Carol L
17 November 2018|
AnswerShow all 3 answers
Response from Cindy O | Reviewed this property |
We rented our car from the Kona airport, very great service.
1
Vote
Chinfia
3 November 2018|
AnswerShow all 3 answers
Response from jdscal | Reviewed this property |
we are gold members. i dont think they had one. it never was brought up. i'd call them to ask.. if there is one you would get access.
0
Votes
Room Tips
"Ocean view rooms are best but more pricier."
danielwK8766ZD
5 days ago
Read review
"All the rooms offer nice views of the ocean, mountain and sunrise."
HelenR3043
5 days ago
Read review
"Get a room near the pool! Each room has a long list of items they will bring you for free. the list is in..."
mlarrabure
2 weeks ago
Read review
"Ask for a room with a view of the Manta Ray Divers"
Ka6otm
3 weeks ago
Read review
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