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Sheraton Kona Resort & Spa at Keauhou Bay

2,742 reviews
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Traveller (1845)
Room & Suite (430)
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Overview
  • Excellent29%
  • Very good38%
  • Average19%
  • Poor9%
  • Terrible5%
Travellers talk about
“manta rays”(359 reviews)
“water slide”(141 reviews)
“keauhou bay”(110 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Sheraton Kona Resort & Spa at Keauhou Bay
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,742)Write a Review
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Show reviews that mention
All reviewsmanta rayswater slidekeauhou baythe big islandself parkingocean viewfree trolleybreakfast buffetcoffee shopgreat poollei makingpoolside barpool sidepool staffoceanfront roombeautiful groundsrental car
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1 - 5 of 2,465 reviews
Reviewed yesterday

First the positive...The grounds are very pretty, the location is good and the staff were always helpful and friendly. But.... This hotel needs some love and is way overdue for a renovation. We arrived late in the evening and the check-in was pretty busy, but...More

Thank gromeo65
Hotel's Favourite
Reviewed 15 September 2017

This was our third visit. We keep coming back for the view, the pool and the convenient location. We love the area, and asked to stay in a room with a view of the manta ray dives. So awesome! I wish I could go there...More

1  Thank ProfessorMC
Management response:Responded 19 September 2017

Aloha ProfessorMC, We are thrilled you enjoyed your stay with us at the Sheraton Kona and had so many wonderful adventures and memories to take with you! We can't wait to host you again in the near future. A hoi hou,

Reviewed 2 days ago via mobile

So based on other reviews we booked the ocean view. Glad we did. Every evening we returned to our hotel to see boats floating in the illuminated water watching the Manta Rays. Our room was nice and spacious. We could hear the waves crashing on...More

Thank Vegaslegggs
Reviewed 2 days ago via mobile

Great hotel, lack of service or ALOHA from staff. Hotel needs to be updated, need a better selection of food for guest. Spent 5 days 4 nights at this resort, spent most of our time at the pool. For for eat was a paper menu...More

1  Thank Huhwhyin
Reviewed 2 days ago

Had a real good time at this hotel and will be back. Really enjoyed the pool area and the location. The rooms were clean and comfortable but as others have noticed could be updated a little. Little things like the cabinet door hinge was broken....More

Thank 30963Alaskan
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Pool
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$ 193 - US$ 428 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Kailua-Kona
#3 Green Hotel in Kailua-Kona
#3 On the Beach Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 193 - US$ 428 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Kailua-Kona
#3 Green Hotel in Kailua-Kona
#3 On the Beach Hotel in Kailua-Kona
#6 Family Hotel in Kailua-Kona
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1845)
Room & Suite (430)
Pool & Beach (275)
Dining (116)
Hotel & Grounds (1463)
Bathroom (58)
Business Centre & Event Rooms (14)
Family and Play Areas (4)
Questions & Answers
Ask a question
16 January 2018|
Answer
Response from mikie376 | Reviewed this property |
Sheraton Keauhou Bay is about 20-21 miles from KOA. KOA is about 14-15 miles north of Kailua-Kona and Sheraton is another 5-6 miles south of town. It takes about a half an hour, unless traffic is awful, which it occasionally... More
0
Votes
occams-razor
14 January 2018|
AnswerShow all 9 answers
Response from Mike M | Reviewed this property |
No you can’t swim right in front but there is a beautiful little beach about 100 yards away that you can snorkel at
0
Votes
margaret p
13 January 2018|
AnswerShow all 2 answers
Response from Luvtosafari | Reviewed this property |
Yes. Large Beach towels are available from the kiosk by the pool.
0
Votes
Room Tips
"Get an Oceanfront room! Upcharge is definitely worth it!"
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"get ocean front. other rooms are limited view"
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"Make sure your ocean view room, is ocean view!"
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"A room on one of the upper floors will give you a better overall view, regardless of the side you're on."
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