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All reviews rays on the bay manta ray keauhou bay the big island self parking a mountain view room ocean front breakfast buffet great pool poolside bar pool side pool staff oceanfront room beautiful grounds bit dated rental car minute drive
I will paste my email here (which is essentially also my review)
I booked this hotel using a rewards certificate and the only charges should have been the resort fee and parking. Can someone please advise why there is a charge for the...More
Despite the rooms needing to be refurbished (drawers didn't close, balcony doors hard to lock, styling outdated, etc) - I had a very enjoyable stay here and would definitely stay here again. I stayed in the Ohana suite which was huge - it had 2...More
You can actually see Manta Rays from the hotel's Rays By the Bay Restaurant & Bar. Resort property is a little older but very comfortable. Rooms are spacious and ocean-view rooms with a balcony are the absolute best. Marriott Club members will enjoy a free...More
If you want to be away from the crowd, this is a good hotel for you. Beautiful hotel located by the water. The rooms however really needs to be renovated. The room smells musty, the carpet needs to be replaced. The bathroom needs to be...More
Date of stay: October 2018
Response from KathrynM2224, Front Office Manager at Sheraton Kona Resort & Spa at Keauhou BayResponded 4 days ago
Thank you for taking the time to share your feedback with our team.
We apologize for the unpleasant incidences you describes and want you to know that we have shared your feedback with our management team so that they my address the issues...More
We were only on the island for 2 nights but the hotel and dinner at the restaurant were the highlights.
Lovely pool areas, one with water slides and a decent bar in between.
Big rooms, clean - no issues that needed attention.
Enjoy the diversity of Hawaii's Big Island with family and friends at Sheraton Keauhou Bay Resort & Spa. From stargazing atop majestic Mauna Kea to tours of nearby Kona Coffee farms, you'll be close to the best of …MoreHawaii as a guest of our Kailua-Kona hotel. Less
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