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Outrigger Royal Sea Cliff

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383 Reviews from our TripAdvisor Community

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Showing 349: English reviews
Reviewed 2 weeks ago via mobile

A huge truck comes by at 5 in the morning to pick up linens, and it is noisy as hell. It sounds like a huge construction zone for an hour. Don't stay here. Really awful when you are on vacation and trying to get some sleep. I don't recommend this place at all.

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Helpful?
Thank Julie P
Carol H, General Manager at Outrigger Royal Sea Cliff, responded to this review

Thank you for taking the time to write a review regarding your recent stay at the Royal Sea Cliff Kona. I am so sorry that the Hawaiian Linen truck created a disturbance for you. This really is the first time that this has been brought to my attention but I can certainly understand that its schedule is very early. Please...

Australia
Reviewed 2 weeks ago

This was a great place to kick off our third visit to The Hawaiian islands and our first to the Big Island, specifically for the volcano. Our "room" turned out to be a condo - large lounge, dining area, kitchen, undercover outdoor patio, large separate bedroom bathroom and laundry in a closet. The staff were friendly and helpfu. The hotel...

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Helpful?
Thank AustraliaSpindoctor
Carol H, General Manager at Outrigger Royal Sea Cliff, responded to this review

Aloha and mahalo for taking the time to post a review on TripAdvisor. I'm so pleased that you feel you could recommend our Hawaii Vacation Condos. The key to finding your way around is to come back and become even more familiar with us!!

Leeds, United Kingdom
Reviewed 3 weeks ago via mobile

The room was a lovely spacious apartment type with a fully functional kitchen, ironing board, iron, hair dryer, 2 TVs. The shower curtain we absolutely hated...it was an old fashioned heavy cloth one and when closed there was no light in the shower. Be careful for the hidden cost of an extra $150 for the room cleaning (apparently this is...

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Helpful?
Thank Amanda N
Carol H, General Manager at Outrigger Royal Sea Cliff, responded to this review

Thank you so much for taking the time to post a review on TripAdvisor regarding your recent stay at the Royal Sea Cliff Kona by Outrigger - part of Hawaii Vacation Condos by Outrigger. I am so sorry that you weren't aware of the check out cleaning fee. We want to be totally transparent about this fee and it is...

Buccan
Reviewed 3 weeks ago via mobile

Royal sea cliff was a great place to stay was clean and very welcoming and friendly. We dined at Humpy's and Outback Steakhouse which is close drive from the unit but great service and great meals. We also visited the volcano and waterfalls with blue Hawaiian helicopters was a great experience loved it

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Helpful?
Thank Auzziegirl70
Carol H, General Manager at Outrigger Royal Sea Cliff, responded to this review

Thank you so much for staying with us for your Island of Hawaii experience! It sounds like you made the most of your stay. We appreciate your 5 star rating and thank you so much for your kind words - hope you are able to visit us again in the future.

Sooke, Canada
Reviewed 4 weeks ago

I came here before in 2012. I stayed in room 419 - a two bedroom unit nicely decorated with hardwood floors, a kitchen with everything (dishwasher, coffeemaker, microwave, stove, full size fridge, dishes & utensils). The room was quiet & I slept great. The unit had air conditioning which worked well. Parking was included. The $125 cleaning fee (same price...

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Helpful?
Thank Jay B
Carol H, General Manager at Outrigger Royal Sea Cliff, responded to this review

Thank you so much for taking the time to post a review at TripAdvisor regarding your recent stay at the Royal Sea Cliff Kona by Outrigger. I'm so pleased that YOU were pleased with your stay and I shall be certain to share your kind words with the owners of that unit. We hope to see you again for your...

Shawnigan Lake,BC
Reviewed 4 weeks ago

Beautiful Sunsets,Pools with a view.Great place for Familes and Friends.Rooms are equipped with full kitchen plus washer and dryer.Staff very friendly and carter to your needs.Bbqs available by both pools.We were greeted by Staff on arrival and given Chocolate and picture frame for our Anniversary!Staff offer tips on where to shop and eat.Staff available for all the excursions you would...

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Helpful?
Thank Sontin
Carol H, General Manager at Outrigger Royal Sea Cliff, responded to this review

Mahalo nui for taking the time to write a review on TripAdvisor. I'm so pleased that you enjoyed yourselves and that you were able to take advantage of our complimentary cultural activities - I truly think that they add a lot to the overall experience. Please don't wait another 25 years to come back!!

Hilo, Hawaii, USA
Reviewed 2 November 2016

If you are seniors and are looking for a relaxing place to vacation. Call the outrigger royal sea cliff. They are convenient, comfortable, and clean. Outrigger properties are always my home away from home. their properties are well kept and their staff is always knowledgeable, helpful and on it, and believe me I am quite finicky when it comes to...

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Helpful?
Thank Hula15girl
Carol H, General Manager at Outrigger Royal Sea Cliff, responded to this review

Thank you so much for your kind words regarding the Royal Sea Cliff posted on TripAdvisor - we really appreciate your loyalty and shall work hard to make sure you are never disappointed. Mahalo and we look forward to your next visit!

Sydney, Australia
Reviewed 21 October 2016

The outside of this property is beautifully maintained,manicured lawns,waterfalls and many tended to gardens.We had Condo 326 which is a Studio in need of a refurbishment or some attention but is none the less comfortable and clean and about 30 minutes walk from the center of Kona. Two pools are situated down near the ocean, one being for adults and...

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Helpful?
Thank ColinL54
CarolHanna, General Manager at Outrigger Royal Sea Cliff, responded to this review

Mahalo for taking the time to write a review for TripAdvisor. We so appreciate you choosing to stay at the Royal Sea Cliff Kona by Outrigger and I'm pleased that you found value in your selection. We hope that your travels bring you back this way again and that we'll have the opportunity to be of service in the future.

Houston, Texas
Reviewed 13 October 2016

I contacted Outrigger via their customer service with an email and they never responded. Their customer service is horrible or non existent. I stayed here with my 7 month old daughter and wife. The carpet was dirty with stains,, condo dates, room smelled stale, and bed linen dingy. I complained to the front desk but they could not shampoo the...

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Helpful?
2Thank KeithPerry595
CarolHanna, General Manager at Outrigger Royal Sea Cliff, responded to this review

Aloha and thank you writing a review on TripAdvisor regarding your stay with us this past June. I am very sorry that this was a disappointing experience and I'm also sorry that you've not heard from anyone until now. I can confirm that since your stay with us, the owners have made plans to renovate the unit and removing the...

Kailua Kona
Reviewed 1 October 2016

We had the pleasure of renting unit 616 the week before and the day after our wedding. The location is perfect as it is right off Alii Drive close to shopping, restaurants, beaches, etc. The lanai has amazing sunset and ocean views with a dining table perfect for lounging with friends and drinking a glass (okay maybe more than one)...

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Helpful?
Thank Angel3yes
CarolHanna, General Manager at Outrigger Royal Sea Cliff, responded to this review

Thank you so much for taking the time to post such a lovely review on TripAdvisor. I am so pleased that you enjoyed everything about the unit and that you were able to participate in our weekly complimentary activities. We look forward to hosting you and your family and friends here at the Royal Sea Cliff Kona by Outrigger in...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry

Additional Information about Outrigger Royal Sea Cliff

Address: 75-6040 Alii Dr, Kailua-Kona, Island of Hawaii, HI 96740-2310
Region: United States > Hawaii > Island of Hawaii > Kailua-Kona
Price Range: ₹ 12,015 - ₹ 28,308 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Outrigger Royal Sea Cliff 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Outrigger Royal Sea Cliff Hotel Kailua-Kona
Outrigger Kailua-Kona
Kailua-Kona Outrigger
Outrigger Royal Sea Cliff Hawaii/Kailua-Kona
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Questions & Answers

Here's what travellers have asked, with answers from Outrigger Royal Sea Cliff staff and other travellers.
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Questions? Get answers from Outrigger Royal Sea Cliff staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room overlooking the ocean. But they are all quiet.”
 of 5 bubbles AustraliaSpindoctor, 19 Nov 2016 | Read review
“Great views from the pool areas with awesome sunsets!”
 of 5 bubbles Sontin, 5 Nov 2016 | Read review
“The higher rooms closer to the ocean will give good views of the sunset.”
 of 5 bubbles ColinL54, 20 Oct 2016 | Read review
“Demand updated unit”
 of 5 bubbles ChicagoGreg, 25 Sep 2016 | Read review
“ocean view made for great views and the sun sets on this side of the island”
 of 5 bubbles chocaholic5, 19 Sep 2016 | Read review
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