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Chalet Helvetia

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Chalet Helvetia
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22 Reviews from our TripAdvisor Community

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Showing 22: English reviews
London, United Kingdom
Reviewed 12 April 2016

Got into the resort and was met by the lovely (jihadi) Joe who had an explosive personality. Next we were met by the glamorous James, and after being sceptical after reading other reviews here was shocked at how attentive Thaddeus (of eton) was to our every desire. Head chef James was an absolute crack, witty but still lovely with the...

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Helpful?
Thank HenrickSilving
Esprit_Holidays_1982, Guest Relations Manager at Chalet Helvetia, responded to this review

Thanks HenrickSilving for your review of your Ski Total holiday. It's great to hear that you and your friends enjoyed your week with us and were well looked after by our resort team in St Anton. Our team work hard to deliver high standards of service and quality catering, so we've passed your comments on to the team where we're...

Reviewed 24 March 2016

My party and I flew from London Gatwick to Friedrichshafen in February 2016 and took a bus transfer from the airport to our chalet in St. Anton. Despite an unrelated short delay at Gatwick, both the flight and bus transfer were pleasant experiences and well executed services. It was thus only from the arrival at our chalet that the enjoyment...

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Helpful?
Thank Keane Y
Esprit_Holidays_1982, Guest Relations Manager at Chalet Helvetia, responded to this review

Thank you, Keane Y, for your review of your experience in the Chalet Helvetia. It is noted that your comments have already been sent to our Guest Relations team, who are investigating your concerns and will respond accordingly. We thank you for providing your feedback.

Ontario
Reviewed 29 December 2015

We spent Christmas week at Chalet Helvetia. The chalet has been 'freshened up' since the Tripadvisor pictures and is bright and clean. The chalet is in a great location and really is only 50m from the Nassarein lift, ATM, rental shops, and bus stop. It is a pleasant 10 minute walk into the centre of St Anton. Libbie and Alexa...

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Helpful?
Thank onlythebestOntario
Esprit_Holidays_1982, Guest Relations Manager at Chalet Helvetia, responded to this review

We're pleased that you enjoyed your Christmas break in St Anton, staying in the Chalet Helvetia with Ski Total, where your Hosts made you feel welcome and looked after you well throughout your stay. We hope that we'll be welcoming you again.

Cheshire, United Kingdom
Reviewed 25 March 2015

Just returned from a brilliant week at The Helvetia. We found the food to be of good quality, well cooked and presented. The wine was drinkable, obviously not quality wine but for the price we paid, quality was not really expected.Our hosts Toby and Sam were excellent - helpful at all times - even chilling our champagne and providing glasses...

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Helpful?
Thank GCKnuts
Hotelplan, Guest Relations Manager at Chalet Helvetia, responded to this review

Thank for recommending us so highly in your review and for complimenting specific members of staff. We're glad that your holiday was enjoyable.

Brighton
Reviewed 7 March 2015

Had a weeks skiing staying in this catered Chalet. Firstly this is cheap and cheerful; you are not getting a 4 or 5* establishment but it was a functional perfectly comfortable stay (reflected in the price). The chalet does have a nice Sauna downstairs to add a little extra. Rooms are pretty basic but all en-suite with a shower or...

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Helpful?
Thank Richard H
Hotelplan, Guest Relations Manager at Chalet Helvetia, responded to this review

Thank you for pointing out the benefits of staying at the Helvetia. We're delighted that our hosts impressed you with the standard of catering and service.

Woking, United Kingdom
Reviewed 18 April 2014

Very good food provided by helpful and friendly staff who are willing to help and even baked me a birthday cake. Rooms are basic but very clean and the shower was lovely. The location couldn't be better as it is just opposite one of the main lifts and you can ski all the way back down, even when we were...

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Thank Kate G
bognor regis
Reviewed 23 March 2014

The chalet was very comfortable there were 5in our party and another party of 9 fortunately we all got on very well. The food was probably the best I have had in a chalet accommodation. The wine was not as good as the food unfortunately. The room ,bedding etc very good The wifi was non existent and I used the...

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1Thank playford
Hotelplan, Guest Relations Manager at Chalet Helvetia, responded to this review

Dear Playford, Thanks for the feedback on our wine selection. We will bear this in mind when we review our choices next season. We're delighted to learn that you had a great week overall and appreciated the chalet's location and our standard of catering. We'll certainly let the staff know they did themselves proud.

Henley-on-Thames, United Kingdom
Reviewed 22 February 2014

We stayed in Chalet Helvetia last season 2013 with our 2 daughters and another family. The owners run a taxi company and live in the lower floor. But the problem is that they all smoke! The whole chalet smelt of smoke and not only could we not sleep at night (and we were on the top floor), our daughters woke...

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2Thank Pipski66
Hotelplan, Guest Relations Manager at Chalet Helvetia, responded to this review

Dear Pipski66, Naturally we are disappointed to note your comments in relation to your stay in the chalet in March 2013. We did take action with the chalet owners at the time, as you would expect, and I am pleased to report that there have been no reports this season 2013-14 which reflect the issues that you have raised.

Reviewed 21 January 2014

Just spent 8 days at Chalet Helvetia which is managed by ski total. Its in a great location as it's positioned opposite the Nasserein gondola. Accomodation was pretty average- rooms were big enough but overall cleanliness of rooms and communal areas needs to be improved. Wifi signal was a problem most days.On the plus side the staff were accommodating and...

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Thank Kristi L
Cape Town, Western Cape, South Africa
Reviewed 9 January 2014

We have just returned from a week at the Chalet Helvetia, managed and run by Ski Total. Be warned, this is not the type of service one would like to receive when paying "top dollar". The rooms were adequate but not properly clean. The bathrooms were filthy from he previous group. We were staying over new year and it seemed...

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2Thank Kyla E
Hotelplan, Guest Relations Manager at Chalet Helvetia, responded to this review

Dear Kyla, You obviously haven't received the service that Alison in the review before yours had and any other guest should rightly expect. We have just received your letter and we will get back to you once we have investigated all the points you have raised.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast

Additional Information about Chalet Helvetia

Address: St Anton, St. Anton am Arlberg, Austria
Region: Austria > Austrian Alps > Tirol > St. Anton am Arlberg
Price Range: ₹ 7,015 - ₹ 11,374 (Based on Average Rates for a Standard Room)
Number of rooms: 8
Also Known As:
Chalet Helvetia Hotel St. Anton Am Arlberg
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Questions & Answers

Questions? Get answers from Chalet Helvetia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms 1 & 2 do get more noise from the street”
 of 5 bubbles onlythebestOntario, 29 Dec 2015 | Read review
“They are all fairly average, like a travelodge. One room on the top floor was the best.”
 of 5 bubbles Pipski66, 22 Feb 2014 | Read review
“Rooms on the top floor are quieter”
 of 5 bubbles 805SharonH, 18 Mar 2013 | Read review
“Rooms are allocated by Ski Total.”
 of 5 bubbles Pedroorange, 17 Mar 2013 | Read review
“Rooms 1,2 5 and 6 have balconies and 2&6 baths...”
 of 5 bubbles AliG1963, 17 Mar 2013 | Read review
5 of 5