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Grand Hotel Zell am See

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Grand Hotel Zell am See
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500 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Winnipeg
Reviewed 4 weeks ago

Wonderful hotel with beautiful vistas from all rooms. Excellent food and attentive service. Excellent value as rate includes breakfast, 5 pm snack and 4 course a la carte meals or extensive buffet depending on personal preference. Special place all around!

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Helpful?
Thank 920elianah
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear 920elianah, thank you for your lovely feedback. We hope to welcome you soon again and remain with kind regards the entire GRAND HOTEL Team.

Abu Dhabi, United Arab Emirates
Reviewed 4 weeks ago

The hotel is amazing and in the lake and stuff are very kind and friendly. The centre of the city is small but amazing and the people are very nice and I recommend anyone who wants to visit Austria to stay in Zell am see

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Helpful?
Thank 546saeeda
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear 546saeeda, we thank you for your kind feedback. It was a pleasure to have you here. We wish you all the best and remain with kind regards the entire GRAND HOTEL Team.

gold coast
Reviewed 27 October 2016

This hotel is very beautiful, clean and comfortable. its perfectly located to enjoy the picturesque lake. The breakfast and dinner which are included with the hotel price were very delicious. the staff were friendly and helpful as well. We would highly recommend staying there.

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Helpful?
Thank mlee009
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear mlee009, we want to thank you for your feedback. Hopefully we can welcome you soon again. With kind regards the entire GRAND HOTEL Team.

Bristol, England, United Kingdom
Reviewed 22 October 2016 via mobile

We have just returned back from the grand hotel The staff were again amazing helping us with a problem that acquired for our wedding plans in jan 17 i cannot thank them enough and look forward to now celebrating our wedding evening in this fantasic hotel when ourselves and our family and friends join us there in jan Without there...

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Helpful?
Thank Marie J
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Der Marie J. thank you so much for your feedback. It was a pleasure to have you here and we are glad to welcome you soon again. We wish you all the best, take care and just let us know if we can assist you again. We send you Kind regards the entire GRAND HOTEL Team.

Reviewed 8 October 2016 via mobile

We have been expecting amazing stay at the beautiful place with 120 years of history. But this was not the case. We have booked 2 rooms for 3 nights in the beginning of October. The room rates were exactly the same therefore we were expecting we are getting 2 exactly the same rooms however this was not the case. We...

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Helpful?
1Thank Katarina K
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Katarina K., thank you very much for your feedback. Your opinion is very important for us, because only with your feedback we do have the chance to optimize our service. You have booked two comfort double rooms facing Zell am See. Nearly all rooms are different in our hotel does not matter which room category. The building where you...

Warsaw, Poland
Reviewed 7 October 2016

I remember times (good old times) when I could feel in this city almost like at home...unfortunately for the last few years it's not the case. I can only hope that one sunny day good old times are back because I never realised that visiting this lovely place it was like going to Gulf Region???!!! But on the other hand,...

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Helpful?
Thank dudalski
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear dudalski, we are glad you liked the events here in Zell am See. Basically, we are very proud of our international audience. We are very sorry that you have not felt comfortable. Nevertheless we wish you all the best and remain with kind regards the entire GRAND HOTEL Team.

Saudi Arabia
Reviewed 2 October 2016 via mobile

It was bad hotel , i come in on time and they give me the worst room in the hotel i think , every ting is damag . The good ting in this bad hotel only location,,,! It will be first and last time in this hotel.

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1Thank 3llawe
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear 3llawe, thank you for your feedback. We regret that we could not convince you of our services. Nevertheless we wish you all the best and remain with kind regards from Zell am See.

Palm Harbor, Florida
Reviewed 28 September 2016

You can't beat the location of the Grand Hotel! The view of the Austrian Alps over the lake is stunning. We had a balcony room facing south and it was gorgeous. This is in the "grand European" style, updated, clean, good service. We had the half-board plan with excellent breakfast and a gourmet dinner. The hotel welcomes a unique mix...

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Helpful?
Thank Robert G
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Robert G., we want to thank you for your comment. We are glad you enjoyed staying with us. As you mentioned we have two differnent Restaurants because we cook seperate for muslim guests as they have different needs. Furthermore we hope to welcome you soon again. We wish you all the best and remain with kind regards the entire...

Reviewed 27 September 2016 via mobile

One of the best hotel in the city, amazing location , the best room in the hotel is Number 440, had feeling that I am in the middle of the lake with huge balcony and 8 windows , I never had a room like this view and location, early morning you can see the fog coveting the mountains, breakfast ,...

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Helpful?
Thank Aloffi A
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Dr. Adel Aloffi, thank you very much for your outstanding Feedback here. It was a pleasure to have you here. Hopefully we can welcome you soon again. Besides we want to mention that the parking costs EUR 10,00 per car and night. We wish you all the best and remain with kind regards from Austria the entire GRAND HOTEL...

Reviewed 24 September 2016 via mobile

What a classic hotel in a splendid city. We were in room 440 which was spacious with a fabulous view, bathroom and balcony. The hotel was a bit hard to find, but they took care of the parking situation which seems a problem in the town. The staff was friendly and efficient and made you feel special. I wish they...

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Helpful?
Thank Yasmine B
5700grand, Leiter Öffentlichkeitsarbeit at Grand Hotel Zell am See, responded to this review

Dear Yasmine B, it was a pleasure to have you here. We thank you very much for your feedback. A shelf for the suitcases is not in every single room. Next time please let us know which things are important for you and our reservation team will advise you. Nevertheless we wish you all the best and remain with kind...

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Comfort Double Room with Lake View (26)
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Emperor Franz Joseph Suite with Balcony (Lake View) (49)
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Empress Elisabeth Suite with Balcony (Lake View) (74)
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Wellness Deluxe Double Room with Balcony (Lake View) (37)

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Zell am See and winter sports are like the sun and sky, great friends! Together with the GRAND HOTEL ZELL AM SEE, they form an unbeatable trio for the perfect winter vacation.Treat yourself to casual 4-star comfort, homely old Austrian tradition of hospitality, comfort and a touch of luxury alpine directly on the winter white lake. ... more   less 

Additional Information about Grand Hotel Zell am See

Address: Esplanade 4-6, Zell am See 5700, Austria
Region: Austria > Austrian Alps > Salzburg Region > Zell am See
Price Range: ₹ 14,659 - ₹ 34,905 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Hotel Zell am See 4.5*
Number of rooms: 133
Reservation Options:
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Also Known As:
Grand Zell Am See
Zell Am See Grand
Hotel Style:
#6 Luxury Hotel in Zell am See
#7 Spa Hotel in Zell am See
#9 Family Hotel in Zell am See
#16 Romantic Hotel in Zell am See
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Zell am See staff and other travellers.
9 questions
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Ipswich, United Kingdom
3 months ago
Ipswich, United Kingdom
3 months ago
Newcastle, United Kingdom
over a year ago

See all questions (9)

Questions? Get answers from Grand Hotel Zell am See staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view or lake front rooms offer various views of the water.”
 of 5 bubbles 920elianah, 1 Nov 2016 | Read review
“rooms with the balcony”
 of 5 bubbles mlee009, 27 Oct 2016 | Read review
“Get a room facing the water (south), preferably with balcony, to enjoy the view.”
 of 5 bubbles RobertG925, 28 Sep 2016 | Read review
“Lake view room”
 of 5 bubbles HafidhA_12, 25 Jul 2016 | Read review
“Try to book a room facing the lake.”
 of 5 bubbles KamleishD, 11 Jul 2016 | Read review
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