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Holiday Inn Express Custer

559 reviews
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Traveller (95)
Room & Suite (33)
Dining (19)
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Overview
  • Excellent59%
  • Very good33%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“cinnamon rolls”(19 reviews)
“nice hotel”(35 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Reviews (559)Write a Review
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All reviewscinnamon rollsnice hotelthe breakfast areablack hillscuster state parkpancake machinesmall waterfallfire pitcrazy horsebalcony roomjewel cavefree breakfasttheme parkwind cavefront desk staffhot tubgreat stay
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231 - 235 of 544 reviews
Reviewed 20 September 2014

This hotel is in the centre of Custer and is your typical American style hotel with friendly and efficient staff. Our room was on the 3rd floor with 2 queen beds, very bright and new décor and all the usual facilities such as coffee making,...More

2  Thank norman28
Reviewed 19 September 2014

I would highly recommend staying at the Holiday Inn Express Custer for your road trip to South Dakota's Black Hills. The location was great for exploring Custer State Park, Jewel Cave, and Mt. Rushmore and cheaper than the hotels in Rapid City. This is a...More

2  Thank tskinn18
Response from Kim R, General Manager at Holiday Inn Express CusterResponded 22 September 2014

That's great! We are so glad you had a such a nice time at our hotel. Thank you for taking time to write a review for us. Custer is a very nice location to so many great attractions in the Black Hills. I will also...More

Reviewed 16 September 2014

Pros: convenient location, large rooms, clean Cons: rooms and common area reek of air freshener, noisy road out front This is a typical HIE except for the fact that every part of the hotel smells so strongly of cleaner or air freshener that it made...More

Thank hsmomcharlottenc
Response from Kim R, General Manager at Holiday Inn Express CusterResponded 18 September 2014

Hello and thank you for taking time to write a review for our hotel. I am sorry about the strong air fresh scent. I will make sure to address that with our housekeeping staff. I am glad you enjoyed the area and thank you again...More

Reviewed 15 September 2014

This was a typical Holiday Inn in terms of rooms, breakfast, upkeep, etc. The front desk staff in particular were great. During our 2 week, four state trip, this was the nicest room we had in a hotel. Everything you want to see in the...More

1  Thank Tecolate
Response from Kim R, General Manager at Holiday Inn Express CusterResponded 18 September 2014

Thank you so much for such a nice review. We are glad you enjoyed us so much. I will also make sure to show this review to our staff. Custer is a nice location to so many of the great spots in the Hills. We...More

Reviewed 11 September 2014

Great place to stay. Warm inviting lobby with a fireplace, tv, comfortable seating and a fabulous buffet breakfast. Free WIFI in room, very clean and modern room and building,swimming pool,hot tub, laundry machines on each floor,convenient to everything .Quiet too. You couldn't ask for more...More

Thank timetravel0r
Response from Kim R, General Manager at Holiday Inn Express CusterResponded 18 September 2014

Hello and thank you for taking time to write a review about our hotel. I am so glad you enjoyed your stay & loved our hotel. Thank you & hope to see you again soon.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 152 - US$ 228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Custer
#4 Romantic Hotel in Custer
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 152 - US$ 228 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Custer
#4 Romantic Hotel in Custer
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (95)
Room & Suite (33)
Dining (19)
Pool & Beach (6)
Family and Play Areas (1)
Questions & Answers
Ask a question
jgasteig
13 May 2016|
Answer
Response from davidbA4601BU | Reviewed this property |
Yes they do, but only 2 sets, so they can't guarantee them, but they will do all they can to accommodate your needs if the rooms are not all ready occupied.
1
Vote
CarolynSMaryland
11 September 2015|
Answer
Response from Kim R | Property representative |
Hello and thank you for your interest in the Holiday Inn Express Custer SD. I am sorry but we do not accept pets. If you have any other questions please let us know, thank you again.
0
Votes
Jackchas
17 August 2015|
AnswerShow all 3 answers
Response from Steve O | Property representative |
Hello, Thanks for the inquiry. Unfortunately we are not, although the Best Western and Super 8 do accept pets.
0
Votes
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12
Room Tips
"Ask for a room on second floor facing the patio area to see beautiful rock formations."
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"I would ask for room on top floor, quieter"
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"Choose away from the elevator and side doors."
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"Ask for a rear room with a balcony"
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