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600 Carondelet St, New Orleans, LA 70130-3511
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Lowest prices for your stay
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$236
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$236
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (437)
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Panoramas (11)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 16/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Ace Hotel New Orleans
Updated 16/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#30 of 178 hotels in New Orleans
Location
Cleanliness
Service
Value
Travellers' Choice
Ace Hotel New Orleans lives on the corner of Carondelet and Lafayette in one of the best cities on Earth. Our rooms and public spaces are driven by a sense of design and wonder. We have a shimmering pool and bar on the roof, world class dining & drink, and a music venue at the street. We're near art galleries and shopping, museums and cocktails. A quick jaunt to the French Quarter classics and just a bike ride to the lively Bywater and Marigny neighborhoods, as well as mystical nooks and corners you can explore on your own all over.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Nightclub / DJ
Kids stay free
Paid private parking on-site
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Wine / champagne
Poolside bar
Rooftop bar
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun deck
Sun terrace
ATM on site
Doorperson
Umbrella
24-hour front desk
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Minibar
Flatscreen TV
Walk-in shower
Safe
Seating area
Sofa
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Trendy
City View
Languages Spoken
English
788Reviews19Q+A100Room tips
Traveller rating
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Most Recent
Margo wrote a review Sep 2022
1 contribution
Hands down worst service I have ever experienced. My bathroom did not have any hand soap. I asked for soap 3 times, yet never received any. I also called to order room service breakfast during the allotted time and it just rang through to voicemail. No breakfast for me! The room did not have any closets and only had an armoire that was bizarrely high. I am 5 feet tall and could not reach the hangers with my arm stretched all the way above my head. I have never experienced anything like it! When I called the front desk to see if they could switch rooms or figure out an alternative so I could hang my clothes, they were incredibly rude and unhelpful. I later asked my friends about their rooms, and everyone 5'4 and below had a hard time hanging clothing, how is that okay? Go for the party atmosphere and pool if you want that, but don't expect service or amenities.
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Date of stay: September 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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MeetMeInChicago wrote a review Aug 2022
Saint Louis, Missouri4 contributions2 helpful votes
Hotel's Favourite
Whenever I visit NOLA, I will be sure to stay at the ACE Hotel - this Jewel is awesome! The rooms were spacious and art deco and the hotel lobby had a chic vibe with a heightened buzz. During my four day stay, the staff was always very attentive and accommodating - kudos to the front desk for setting the tone with a friendly welcoming upon my arrival. The attention to detail by the staff must be a testament to the leadership of the general manager and hotel manager. Keep doing what you do because your staff is making a difference. I can't wait to return.
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Date of stay: July 2022
Cleanliness
Service
Sleep Quality
Room Tip: Corner rooms are a must - large and roomy with sofa and view of the streetcar going by.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yvette Bullock, Other at Ace Hotel New Orleans
Responded 4 weeks ago
Yes...yes..yes..thank you so much for this amazing review. This is music to my ears. Please come back, we want to give you more!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SBoogie wrote a review Sep 2022
New York City, New York2 contributions1 helpful vote
We are at the airport about to head home and I simply can not wait to share with everyone what a perfect choice it was to stay at the Ace Hotel. The hotel is beautiful, clean, well appointed and conveniently located to everything.....but I have to RAVE about the service. A few days before we arrived I called with a question and had the pleasure of Yvette answering the phone. She was so helpful and pleasant. Took excellent care of us, to the point where I had to greet her with a hug as soon as we arrived. We stayed for 4 nights and Yvette went above and beyond each day to make sure we felt welcome and were having a great time. Before heading to pur room we made a pit stop at the GORGEOUS lobby bar and Matthew made us a specialty cocktail created by him and listed 1st on their menu. Delicious...and Matthew ROCKS. Melanie at the front desk was an absolute pleasure. She is attentive, patient, kind and a wealth of information. Mike and the others at the front door had us smiling every time we came and left and were so genuine. Really were consistently happy to see us Yvette set the tone on that initial phone call. This trip will forever be one of our favorites. We will never consider any place other than the Ace for a trip to New Orleans. It was like staying w family you never want to leave!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Rachel G wrote a review Sep 2022
24 contributions16 helpful votes
After a very long (almost year) of staying home with the new baby it was great to hand off the little to the grandparents and get away. When we talked about where we would go on out 38 hour get away, it took all of two seconds to pick the NOLA Ace. We made the best choice. As soon as we hit the desk we were greeted with hugs, laughter, and catchup with the amazingly thoughtful Shakela! As soon as we started to catch up it was like we never left. She made us feel like we were home again. The Ace has always hired unique, genuine, fantastic people and their new desk team is no exception! We met Dabby! I swear our conversation was so engaging and fun it was hard to leave the desk. From the stellar lobby bartenders to the housekeeping staff, everyone was so friendly that it made leaving our little baby easier! Can’t wait to head back
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Date of stay: September 2022
Rooms
Service
Room Tip: Great bars and restaurants, friendly staff, awesome pool
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yvette Bullock, Other at Ace Hotel New Orleans
Responded 4 weeks ago
Rachel & Chris...our "favorite" couple ever...we love you guys. Thank you for always coming back home. It is always a blast when you guys are here. See you next month!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura m wrote a review Sep 2022
Washington DC, District of Columbia4 contributions
We loved this hotel -- will absolutely return again! Beautiful and spacious rooms, friendly and helpful staff, great location, so many thoughtful touches. We visited on a VERY busy weekend and even so, our room was very quiet. It's a great balance between lively, active public spaces and a quiet, peaceful room. Highly recommend!
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Date of stay: September 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yvette Bullock, Other at Ace Hotel New Orleans
Responded 4 weeks ago
Thank you so much for your amazing review. I'm thrilled that you had an amazing stay with us. We look forward to having you back.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
tonya h wrote a review Sep 2022
1 contribution
Love this hotel, everyone is super friendly. Michael in Valet is the BEST and so is Tangie in Room Service is also GREAT! Extra Bonus everyone so was nice to our 2 dogs we brought as well. will definitely stay here again when we visit NOLA again.
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Date of stay: September 2022
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yvette Bullock, Other at Ace Hotel New Orleans
Responded 4 weeks ago
Thanks Tonya, we indeed have "gems" here and we are lucky to have them in the family. Please come back...
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ChiJAG wrote a review Sep 2022
3 contributions1 helpful vote
The spacious and quiet rooms, rooftop pool and dining venues were all incredible. Add to that a friendly and helpful staff and excellent in-house evening entertainment and the Ace is definitely where I will stay in NO.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
Room Tip: Request a room with outdoor space.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yvette Bullock, Other at Ace Hotel New Orleans
Responded 4 weeks ago
Thank you so much! We want you back and we look forward to it!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hugh S wrote a review Aug 2022
1 contribution
This place was amazing! My partner and I visited New Orleans for his 50th Birthday and stayed at this fun , eclectic and handsome hotel. This was our first time in the city. We are in love! The staff is top notch! Drinks at the bar in the main room are delicious, and Damien our bar mixologist walked us through the drink menu with precision. Asia at the front desk is like a friend we needed to guide us on places to see, food to eat and the history of her city she loves. Our room was a great space, roomy, comfortable and clean. This Hotel is a must stay!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yvette Bullock, Other at Ace Hotel New Orleans
Responded 10 Aug 2022
Hugh...we appreciate you! Thank you so much for the love, please come back!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
EPW14 wrote a review Jul 2022
Newburyport, Massachusetts7 contributions8 helpful votes
We just stayed at the Ace hotel Nola. Visiting our son at college. Coming from Boston a 3 night stay Fun! Just the right amount of funky Staff and service - excellent all gracious and helpful. Sometimes bar service was slow but that was because they were short handed. There is definitely a shortage but the servers we great Location - excellent walking distance to everything. CBD, warehouse district Bourbon and French quarter Rooms: we had a king medium. Size was great for a boutique hotel. Very clean and well equipped. Not too dark Bars and restaurants all great and competitively prices with surrounding hotels At night the lobby bar hops lively dj music. A fun seen but if too loud for you. Just go to the bar at Josephine’s All in all loved it. Will be our go to from now on
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yvette Bullock, Other at Ace Hotel New Orleans
Responded 1 Aug 2022
Well come on back..because we have more to give. Thrilled that you enjoyed us!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike Tyner wrote a review Jul 2022
Brooklyn, New York1 contribution
My experience was so great at Ace Hotel that I can’t imagine staying any where else when visiting New Orleans. It’s 5 minutes walking from French Quarter and steps away from some of the best restaurants in New Orleans including Pêche(you have to try the fried bread), my new favorite restaurant. With a cafe, a restaurant and a poolside bar, You literally don’t have to leave the property. What makes this property truly spacial is the staff. They’re friendly, accommodating and overall wonderful people. When I first checked in I had an issue with my room and Alexis the manager not only resolved my problem but made sure that the rest of my stay was super comfortable. Alexis is so helpful and warm - she embodies what I love most about the people in New Orleans. I can’t wait to come back to New Orleans and stay here again, it elevated my entire trip.
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yvette Bullock, Other at Ace Hotel New Orleans
Responded 11 Jul 2022
Thanks a bunch, we appreciate you. Alexis is pretty amazing! We look forward to having you back with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$213 - $343 (Based on Average Rates for a Standard Room)
LOCATION
United StatesLouisianaNew OrleansArts District / Warehouse District / Central Business District / Warehouse/Central Business District
NUMBER OF ROOMS
234
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Frequently Asked Questions about Ace Hotel New Orleans
Which popular attractions are close to Ace Hotel New Orleans?
Nearby attractions include Clue Carre - New Orleans' First Live Escape Game (0.4 km), Escape My Room (0.4 km), and Lafayette Square (0.2 km).
What are some of the property amenities at Ace Hotel New Orleans?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Ace Hotel New Orleans?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ace Hotel New Orleans?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Ace Hotel New Orleans?
Yes, paid private parking on-site, paid private parking nearby, and valet parking are available to guests.
What are some restaurants close to Ace Hotel New Orleans?
Conveniently located restaurants include Commerce Restaurant, Rouses, and Carmo.
Are there opportunities to exercise at Ace Hotel New Orleans?
Yes, guests have access to a pool and a fitness centre during their stay.
Is Ace Hotel New Orleans located near the city centre?
Yes, it is 0.4 km away from the centre of New Orleans.
Are any cleaning services offered at Ace Hotel New Orleans?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ace Hotel New Orleans?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ace Hotel New Orleans offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.