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Certificate of Excellence
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TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
I stayed here while attending a conference - easy walk to the Convention center - directly across from Harrah's - easy walk to Bourbon Street etc - nice food and beverage selection at the hotel - easy ride to the airport
I expected this hotel to be a typical large conference hotel. Instead it had some really nice unique places and spaces. Great views of the Mississippi from room, from several nice little outdoor courtyards, and from the river walk right outside the hotel. Dragos’ charbroiled...More
1 Thank susanfY8470GF
Response from Riversidemanager, Manager at Hilton New Orleans RiversideResponded 4 weeks ago
SusanfY8470GF,
Thank you so very much for your review. We certainly enjoyed having you here and your comments have been shared with our team. We always try to create a memorable experience for all of our guests and it sounds as though you really enjoyed...More
The staff at the front desk are dismissive and rude. I self parked ($44) and the key didn't work twice so I opted to valet ($49). The room was too warm and no way to self regulate it. A fan was requested and promised which...More
For a Hilton Hotel I was surprised. The lobby and common hallways need updating. They have an awful deodorizer that is pumping a strong perfume smell in the entry at the bottom of the escalators. The hotel rooms were updated, but the bathrooms were not...More
I checked out yesterday afternoon. Upon returning home, I realized I left a dress in my hotel room. We called and they said they didn’t find it and sent security to check the room but found nothing. I guess they don’t feel it’s necessary to...More
Thank Dre2014
Response from Riversidemanager, Manager at Hilton New Orleans RiversideResponded yesterday
Dre2014,
Thank you for taking time to share your hotel experience with us. Our apologies for your misplaced item. Our Housekeepers are very diligent in turning in personal items that guests leave behind. Sometimes guests call before and item is turned in after a shift...More
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts
...More
District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Response from StrandedCurbside | Reviewed this property |
Breakfast is not complimentary. They offer breakfast items off a menu or you can select the buffet ‘which is pricey. There is also a Starbucks market in the main lobby that offers breakfast sandwiches and pastries.
