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Hilton New Orleans Riverside

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Hilton New Orleans Riverside
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4,832 Reviews from our TripAdvisor Community

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Showing 4,690: English reviews
Belleville, Michigan
Reviewed yesterday NEW

Good experience! A few minor issues but overall good experience. Check was quick by phone. The mall was wonderful and the location was great. Also the concierges were also very polite. I will definitely be back and stay there on my next trip.

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Helpful?
Thank markiat2016
Redford, Michigan
Reviewed yesterday NEW

Pissed off due to the way we were treated about them having a bug issue, the management was very disrespectful about the whole situation and very rude they only gave me one day back for my stay but a 4 room switch was a issue with me totaly

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Thank Inya N
New Orleans, United States
Reviewed yesterday NEW

The hotel and staff gives excellent service even though this is a very busy Hilton due to the location of where it is located in New Orleans. I will book my future stays at the Hilton. The Hilton is always the host hotel for the NBB events every other year. I am looking forward to stay at this same Hilton...

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Thank Reba T
Lynwood, Illinois
Reviewed yesterday NEW

Nothing about this hotel stands out from the rest. The best part about staying there is the indoor mall that is connected. The casino is conveniently locared across the street. Bourbon street is in walking distance.

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Helpful?
Thank shortyzq74
Sorocaba, SP
Reviewed yesterday NEW

Close to the Mississipi, you can walking or running on the River Walk, and at last, to know the Cassino Harras, and the Audubon Aquarium. The hotel is simple but the rooms are quite comfortable. The employees were a really interested in our oppinion.

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Thank Cesar C
Washington DC, District of Columbia
Reviewed 3 days ago NEW

I stayed here for a convention for work. They are very near to the convention center which is ideal, but beward that the convention center is large and depending on where your event is located it can be a far walk. Everyone in the hotel was very friendly that we encountered and helpful. However, the cost of the room was...

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Helpful?
Thank Lisannez
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Lisaannez, We appreciate the review of your recent stay with us at our hotel. I understand that you were disappointed and that we came short of delivering the level of service that you have come to expect from us and I have shared your comments with our operation teams . One of our Managers on Duty would have been more...

Bartlett, Illinois
Reviewed 4 days ago NEW

I was there for a business convention for 3 nights and it was the most miserable sleeping experience, as I was right next to the elevator & heard it all night along! They should have not rooms next to their elevators. Do not stay in room 1848. At check out I informed the representative about my experience and received no...

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Helpful?
Thank Christine B
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Christine B, We appreciate your review of your recent stay with us. I am very sorry that you had a disappointing experience with us and I have addressed the elevator noise issue with our Maintenance team. We know how important a good night's sleep is and one of our managers on Duty would have been more than happy to do...

Reviewed 4 days ago NEWvia mobile

Positives: location, delicious restaurant, next to a mall, very accommodating front desk (which is why I ranked an average). Negatives? Problem with the furnace (was given a night off for that), repeated problems with the cable, had to have sheets exchanged due to them having small stains, and that delicious restaurant? Worst service ever!

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Helpful?
Thank Monique w
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Monique W., Thank you for reviewing your recent stay with us. We are sorry that we did not exceed your expectations and I have shared your comments with our operations teams. We value your feedback which will help us as we make future service adjustments and enhancements. If given the opportunity we would enjoy welcoming you back again in your...

Reviewed 5 days ago NEWvia mobile

In NOLA for a business convention. The Hilton Riverview is within walking distance to the convention center. Brock did a tremendous job with customer service, quickly checked us in early. He was personable and professional. Our corner room in building 2 was large. Several large 3-6" stains on the rugs, 1 right adjacent to the bed. The TV, satellite rarely...

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Helpful?
Thank sgagnez4
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

sgagnez4, Thank you for reviewing your recent stay with us. I am happy to hear that we exceeded your service expectations. It was our pleasure to have you here. I have shared your comments on Brock with his team and we thank you. Hopefully we will have another opportunity to welcome you back again in your future travels. Have a...

Pittsburgh, Pennsylvania
Reviewed 6 days ago NEW

Unlike some of the other reviewers, I had a mostly good experience. My room had been double booked, so I got one with a better view as compensation. The staff was friendly, courteous, and competent. The conference rooms were well laid out, and the location is great. You're right next to the Riverwalk Outlet malls, and a mile or so...

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Helpful?
Thank Freq_Traveler_01_13
Riversidemanager, Manager at Hilton New Orleans Riverside, responded to this review

Freq_Traveler_01_13, Thank you very much for taking time to share your hotel experience with us. Your kind mentions are most welcomed and I have shared your comments with our team. It was our pleasure to have you here and we hope to welcome you back again sometime in the not too distant future. Have a safe and fun Holiday Season...

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Deluxe King Riverview Room (24)
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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Drago's Seafood Restaurant
Drago's Seafood Restaurant
Cuisines: Seafood, Cajun & Creole
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Visiting the Hilton New Orleans Hotel Riverside will not only bring back fond memories, but can open up new areas to explore in New Orleans, Louisiana. Enjoy the 90,000 sq. ft. Health Club by Hilton featuring tennis, racquetball, full weight training circuit, the Precor® cardio theater and more. Stimulate your palate within Drago's Seafood Restaurant, a New Orleans dining institution. Upgrade your accommodations to our exclusive Executive Level. Try your hand at Harrah's Casino or take in a round of golf at TPC Louisiana. New Orleans is still one of the world's most unique destinations and is at your doorstep when staying at the Hilton Riverside Hotel in New Orleans, Louisiana. ... more   less 

Additional Information about Hilton New Orleans Riverside

Address: 2 Poydras St, New Orleans, LA 70130-1656
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: ₹ 8,146 - ₹ 31,362 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton New Orleans Riverside 4*
Number of rooms: 1600
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, HotelsforEveryone, Priceline, Cancelon, Hotels.com, Cheap Tickets, Odigeo and Jetsetter so you can book your Hilton New Orleans Riverside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton New Orleans Riverside Hotel New Orleans
Hilton Hotel New Orleans
Hilton Riverside Hotel New Orleans
Hilton Riverside New Orleans
Hotel Style:
#1 Green Hotel in New Orleans
#6 Spa Hotel in New Orleans
#24 Luxury Hotel in New Orleans
#41 Business Hotel in New Orleans
#43 Family Hotel in New Orleans
#53 Romantic Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Hilton New Orleans Riverside staff and other travellers.
54 questions
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Questions? Get answers from Hilton New Orleans Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great Rooms”
 of 5 bubbles coach008mk, 28 Nov 2016 | Read review
“Nice rooms facing Mississipi river.”
 of 5 bubbles itobias, 26 Nov 2016 | Read review
“High rooms have a good view”
 of 5 bubbles LDGK90, 18 Nov 2016 | Read review
“Idk, our room had a window but all I could see were other buildings, I don't think there were any that would have a better view.”
 of 5 bubbles happycat22, 15 Nov 2016 | Read review
“Choose riverview rooms. Good relaxing view.”
 of 5 bubbles X308STdans, 13 Nov 2016 | Read review
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