We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Holiday Inn Express New Orleans Downtown

Show Prices
#112 of 161 Hotels in New Orleans
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Express New Orleans Downtown
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

228 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Holiday Inn Express New Orleans Downtown
See the most recent reviews
Showing 205: English reviews
Zachary, Louisiana
Reviewed 4 weeks ago

When I stay in a hotel, I usually select a Holiday Inn Express. They are usually a good value for the money; however, this one was a new low. My friend and I checked in a little early. We were given a room on the 4th floor. We entered the room to find the TV playing, unmade beds, and someone's...

 Report
Helpful?
Thank Robs6010
dharmon2017, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Robs610 Thank you for your review. I was disappointed to read your review. This is the first I am hearing about your experience. Our team is focused on providing a positive experience for all of our guests. I will be reviewing your situation and will use the information to provide coaching opportunities for our team members. I apologize that the...

Lake Charles, Louisiana
Reviewed 4 weeks ago

We have never had a more horrible experience with hotel staff in our lives. I would never consider staying at this chain again under any circumstances. The staff was rude, we were overcharged, and no one was willing to assist us in getting the situation corrected. We are home and the situation is still ongoing and not corrected. Two credit...

 Report
Helpful?
1Thank kim0039
dharmon2017, General Manager at Holiday Inn Express New Orleans Downtown, responded to this review

Kim Thank you for your review. Our management team has been working to resolve the issue with your credit card. I apologize you did not have a better experience at our hotel. Our team is focused on providing a positive experience for every guest.

Basingstoke, United Kingdom
Reviewed 4 weeks ago

Stayed at the Holiday Inn Express Down town New Orleans for 3 nights before boarding the Norweigien dawn for a 7 day cruise. Hotel not too far out of center of downtown New Orleans 10-15 min walk - rooms a good size - sink in a weird place by the bed. Shower was good - room location not great next...

 Report
Helpful?
Thank snapmarketing
Reviewed 4 weeks ago

I arrived early, but within the hour I was able to check-in. Keywanda was quick to great me when I walked in and got me all setup to check-in early! Quiet stay with comfortable bedding. Great location to walk to Willa Jean and Company Burger!

 Report
Helpful?
Thank Emily M
Montreal, Canada
Reviewed 4 weeks ago

Stayed there for a week at the beginning of January. Great hotel,friendly staff, free breakfast each morning. The room was small but clean and had a coffee machine and microwave oven. The hotel also has 2 PC's in the lobby. Very useful for printing tickets or booking tours. More importantly, the French Quarter is about a 10-12 minutes walk from...

 Report
Helpful?
Thank Pascal A
Tokyo, Japan
Reviewed 21 March 2017 via mobile

Was not helped right away when I came in to check in. Felt like an afterthought as a customer--there's definitely room for improvement in regards to making the customer feel welcome. I don't get why counting coins is more important than helping a customer check in. Rooms were clean.

 Report
Helpful?
Thank ManatoJansen
Reviewed 20 March 2017

It's only a 10 minute walk to the French Quarter which makes it nice if you want some peace and quiet at night. The staff was courteous, and professional! The hotel was clean and check-out was a breeze. Looking forward to staying again in the fall when we come back to watch a Saints Game!!

 Report
Helpful?
Thank John C
Mansfield, Texas
Reviewed 10 March 2017

Ryan at the front desk had the best customer serviced skills ever for any hotel I have stayed at. The room was very clean. Great business trip and the people working here make your stay very comfortable.

 Report
Helpful?
Thank Pitapicks
Ohio
Reviewed 6 March 2017

I stayed here for most of a week while attending a conference at the Hyatt. Breakfast was typical Holiday Inn Express and was hot each morning. Fruit and milk was fresh. There were enough tables and chairs so we didn't have to wait or take our meal to our room. Loved the big screen televisions so I could watch the...

 Report
Helpful?
1Thank Ayrshirefarmer
Madison, Ohio
Reviewed 28 February 2017

Staff was friendly and very caring. I really did have a wonderful experience staying there! Rooms are clean and comfortable. Hope to return again. Breakfast is fresh and plentiful. Lady in charge of food is super!! Front desk greeted and smiled all the time. Thank you for good memories

 Report
Helpful?
Thank 428lazyboy

102 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (60)
Viewed
Dining (14)
Viewed
View from Room (1)
Viewed
Room/Suite (12)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (3)
Viewed
Hotel & Grounds (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Hotel & Grounds (9)
Viewed
Room/Suite (16)
Viewed
Bathroom (3)
Viewed
Dining (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (11)
Check In Check Out
Hotels you might also like...
Travellers also viewed these New Orleans hotels
Central Business District
Holiday Inn Downtown Superdome
Holiday Inn Downtown Superdome
#71 of 161 in New Orleans
1,217 reviews
Central Business District
La Quinta Inn & Suites New Orleans Downtown
Central Business District
Fairfield Inn & Suites New Orleans Downtown/French Quarter Area
Fairfield Inn & Suites New Orlea...
#108 of 161 in New Orleans
59 reviews
Show Prices
Show Prices
Show Prices
Central Business District
Wyndham Garden Baronne Plaza New Orleans
Central Business District
Hyatt House New Orleans / Downtown
Show Prices
Show Prices
Show Prices

Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Brand new hotel! Grand opening March 20, 2015! Completely renovated from top to bottom. ... more   less 

Additional Information about Holiday Inn Express New Orleans Downtown

Address: 334 Okeefe Ave, New Orleans, LA 70112-1809 (Formerly O'Keefe Plaza Hotel)
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: ₹ 7,196 - ₹ 20,485 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express New Orleans Downtown 2.5*
Number of rooms: 129
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Hotwire, Priceline, Orbitz, Travelocity, Hotels.com, TripOnline SA, getaroom.com and HotelQuickly so you can book your Holiday Inn Express New Orleans Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
o Keefe Plaza Hotel
Hotel o Keefe Plaza
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express New Orleans Downtown staff and other travellers.
14 questions
Ask a question

See all questions (14)

Questions? Get answers from Holiday Inn Express New Orleans Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't select an adjoining room”
  • microwave and refrigerator and coffee maker in each room
  • comfortable double beds
  • close to New Orleans downtown buildings
893vicenteg, 2 Apr 2017 | Read review
“Avoid first floor! Road noise and people walking by all night.”
Robs6010, 28 Mar 2017 | Read review
“not near the lift”
snapmarketing, 26 Mar 2017 | Read review
“We stayed on the fifth floor and had a great view of the Mercedes Superdome at night. There is a sixth floor too.”
Ayrshirefarmer, 5 Mar 2017 | Read review
“The Holiday Inn Express is much friendlier than the main Holiday Inn”
TreccoTaff, 12 Feb 2017 | Read review
5 of 5