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St. James Hotel, an Ascend Hotel Collection Member

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St. James Hotel, an Ascend Hotel Collection Member
St. James Hotel, an Ascend Hotel Collection Member
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738 Reviews from our TripAdvisor Community

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There are newer reviews for St. James Hotel, an Ascend Hotel Collection Member
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Showing 696: English reviews
Catlin, Illinois
Reviewed 17 May 2015

When we originally chose the Saint James, we knew it was under renovation. When we walked in, we saw that the lobby was what was now was under construction. Since we had arrived early the desk clerk recommended we could wait in the courtyard until our room was ready. The open courtyard was between the 2 buildings of the hotel....

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Helpful?
Thank rwdw
Woodbridge, United Kingdom
Reviewed 13 May 2015 via mobile

Stayed with family both rooms were immaculate and beautifully decorated. Tea/coffee making facilities and free wifi very welcome. Croissant and coffee delivered to door at breakfast time. Comfy bed. Helpful staff. Everything you want from a hotel. Location good too. Would definitely recommend.

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1Thank ARCHIEJESS
Burton H, Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear ARCHIEJESS, Thank you for your feedback about your stay here at the St. James Hotel. Thank you also for your kind comments about your accommodations during your stay. I am glad you enjoyed your room as well as our comfy beds! I do hope you chose to stay with us the next time you are in New Orleans! Sincerely,...

Woodinville, Washington
Reviewed 13 May 2015

My husband and I had a very pleasant 4 night stay at the charming St James. We feel we got a great deal on the hotel rate. The hotel was within walking distance of almost everything we had planned to see and do in NO. Our room met our expectations and was both comfortable and quiet (the lobby is currently...

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Helpful?
Thank Leslie F
Burton H, Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Leslie F., Thank you for taking the time to leave your feedback about your stay here at the St. James Hotel. I am very happy that you and your husband had a great four night stay! I am also glad you enjoyed our complimentary breakfast and the granola bars, fruit, and cookies we provide at the front desk. They...

Reviewed 13 May 2015 via mobile

Just arrived at the hotel and I was amazed the staff are friendly,the rooms are excellent,very close to the French quarter small space but classic free wifi and all amenities it's a place I would love to stay

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Thank nev129
Burton H, Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear nev129, Thank for taking the time to leave feedback about your stay here at the St. James Hotel. I am glad that you enjoyed our staff, our amenities, and the location of our hotel! I do hope you stay with us again in the future to see our completed lobby renovations! Sincerely, Burton Himbert Assistant General Manager St. James...

New York City, New York
Reviewed 11 May 2015

My husband and I took our first trip to New Orleans to celebrate our 23rd Wedding Anniversary and we stayed at this hotel. I will not stay anywhere else when I go back to New Orleans. The staff is on the money. Ingrid, Jon, Ariel, and all the others were awesome. The location is perfect, and the rooms are not...

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Thank vigirl808
Burton H, Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Virgirl808, Thank you for your wonderful comments about your stay here at the St. James Hotel. I am delighted to hear that Ingrid, Jon and Ariel helped to make your 23rd Anniversary weekend a tremendous one. I am happy to hear that you will be staying with us in the future. You will love our completed renovations!! Sincerely, Burton...

Minneapolis, Minnesota
Reviewed 7 May 2015

Had a great time at the St. James Hotel. Stayed in room 403. Arrived 5/3/15 in the afternoon and both Ingrid and Jon were so helpful, although our room wasn't ready when we checked in (checked in at noon - room ready at 3 which is normal), Ingrid and Jon got us signed up for some tours, told us where...

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1Thank 99Rebel
Stockport, United Kingdom
Reviewed 7 May 2015

Big USA trip, New York (4 days), New Orleans (4 days), Pensacola Beach (2 days) & Orlando (7 days), Wow myself and my wife had amazing time, each city bringing their own wonders and sights, and we would recommend these cities to everybody, we packed so much in, with tours etc. However this trip as marred by service and lies...

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4Thank kelvin465
Reviewed 6 May 2015 via mobile

I stayed there for a conference in March and after checking out a $263 additional charge showed up on my credit card. I have emailed and called many times for a month and it still hasn't been resolved! The finance person says that it will be fixed but then it never happens and he doesn't reply or call back like...

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1Thank Deborah W
Reviewed 4 May 2015 via mobile

Had a wonderful trip and experience. The staff was great and Cheryl our receptionist was amazing. Will definitely stay again. She and the other staff were quick and welcoming. Great location near boubon. Room was great .

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Thank keyston b
Reviewed 30 April 2015

Bought a travelzoo voucher for this hotel. Called the hotel prior to buying the voucher to verify that I understood that it was good for arrivals Sun-Thur. Bought the voucher and called back to book my stay. Perfect right? WRONG! I just got a call today stating that my voucher is not good for the weekend and that I need...

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3Thank Matilda M

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
As a 2014 Certificate of Excellence Winner, The St. James Hotel is one of New Orleans' finest luxury boutique hotels. New Orleans' Creole-Caribbean influence has never been more alive thanks to its recent restoration completed in 2013. Located in the Banks Arcade, a 19th century landmark once the center of the Caribbean sugar and coffee trade, each of our 86 guestrooms celebrates this intimate connection with elegant West Indies decor and complete with rooftop terraces and charming courtyards. ... more   less 

Additional Information about St. James Hotel, an Ascend Hotel Collection Member

Address: 330 Magazine St, New Orleans, LA 70130-2425
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: ₹ 7,845 - ₹ 26,264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — St. James Hotel, an Ascend Hotel Collection Member 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
St James New Orleans
Hotel Style:
#39 Romantic Hotel in New Orleans
#62 Business Hotel in New Orleans
#63 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from St. James Hotel, an Ascend Hotel Collection Member staff and other travellers.
19 questions
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Questions? Get answers from St. James Hotel, an Ascend Hotel Collection Member staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room 214”
 of 5 bubbles Irrayd8, 17 Jan 2017 | Read review
“Thorough check of cleanliness (especially in places you wouldn't think to look) and fix broken appliances or just remove them.”
 of 5 bubbles Stanfly, 2 Jan 2017 | Read review
“Ask for a room on the courtyard side if you wish to have a quieter room. ”
 of 5 bubbles Travelorogers13, 2 Jan 2017 | Read review
“Courtyard rooms are quieter.”
 of 5 bubbles pdwschmidt, 31 Dec 2016 | Read review
“Be sure and ask for a room with a window.”
 of 5 bubbles vhannah87, 30 Dec 2016 | Read review
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