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St. James Hotel, an Ascend Hotel Collection Member

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Certificate of Excellence
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St. James Hotel, an Ascend Hotel Collection Member
St. James Hotel, an Ascend Hotel Collection Member
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804 Reviews from our TripAdvisor Community

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There are newer reviews for St. James Hotel, an Ascend Hotel Collection Member
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Showing 760: English reviews
Warner Robins, Georgia
Reviewed 27 October 2015 via mobile

The location was convenient to the French Quarter and bourbon street. It was also walking distance to the dome. We came for a Saints game. We didn't partake in the free croissants. Instead we went to a good breakfast place down the street. The staff was really friendly and helpful. There is currently some construction and remodeling.

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Helpful?
Thank DGJPTexan
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear DGJPTexan, Thank you for sharing your recent experience at the St. James Hotel. We are pleased that you were able to enjoy our central location in the City of New Orleans. While our free delivery service of croissants to your room is delicious, we completely understand why you would partake in one of the many outstanding restaurants nearby our...

New York City, New York
Reviewed 27 October 2015

Loved my room, had character. Maybe haunted 404 word has its. Haha. Stay was fun and always helpful. seemed like they lived there. Macheil at the desk plus to others were always one for help and recommendations. Greg at door was like the energizer bunny, always working and helping and pedro was always asking what u wanted and willing to...

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Helpful?
Thank 1PeterGD
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear 1PeterGD, Thank you for taking the time to write a review about your recent wedding experience at the St. James Hotel. We especially appreciate you pointing out our helpful staff and rooms with character. We hear that room 404 is haunted all the time and we are starting to believe it! They are friendly ghosts, of course. We hope...

Hareid, Norway
Reviewed 21 October 2015

Booked a room at this hotel for one night. The reseption was just a table in the hall. Got one room first, arrived to the room and there was a lot of luggage in the room. Someone else was staying in that room. Lucky for us they was out.. Went Down again and got an another room. Thisone was ok....

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Helpful?
Thank Tonny S
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Tonny S, Thank you for taking the time to give us your valuable feedback regarding your recent stay at the St. James Hotel. We appreciate you being understanding about the city wide water ordinance that was issued. You were able to use the water for showering but were asked to use bottled water to brush your teeth. I apologize...

Keene, New Hampshire
Reviewed 21 October 2015

Despite the construction and overwhelmed staff, we very much enjoyed our stay here at the St. James. Our first floor room was quiet and comfortable, though the room key would not stay magnetized and gave us lots of trouble. The central courtyard was a pleasant place to linger each evening after walking the French Quarter. Wish the pool area had...

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Helpful?
Thank PattyH_66
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear PattyH_66, Thank you for sharing your recent experience with us. We are pleased that you enjoyed your quiet and comfortable room and central courtyard. The courtyard is one of my favorite places to linger as well. Regarding your comments about the pool courtyard, we apologize that it was unavailable due to scheduled yearly maintenance. The pool has since been...

Miami, Florida
Reviewed 18 October 2015

Visited N.O. as A Girls Getaway group of 8 for 5 days. Did we find a GEM!!. The hotel and accommodations were GREAT. You could feel the true ambiance of N.O. The STAFF where do I begin?? Breakfast-Derrick (service with a smile) Kudos to Ingrid she really made our trip a success. Her knowledge and referrals were on point .Thanks...

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Helpful?
1Thank LADYG217
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear LADYG217, We are thrilled to read that you had a wonderful experience at the St. James Hotel. Our staff truly is the best and we appreciate you noticing their hard work. Thank you for taking the time to share the details of your stay and we look forward to welcoming you back on your next visit to our great...

Panama City, Florida
Reviewed 16 October 2015

Just a few blocks from French Quarter, staff was very friendly and helpful. Ask Ingrid where to go, where to eat; she got it right every time. Will definitly be going back to New Orleans and this hotel.

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Helpful?
Thank Zak1952
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear Zak1952, Thank you for taking the time to write a review about your recent stay at the St. James Hotel. We are very pleased that our front desk staff could be helpful and that you enjoyed our central location. We can't wait to welcome you back! Sincerely, Jennifer Dragna General Manager (504)304-4000

Atlanta, Georgia
Reviewed 14 October 2015 via mobile

This hotel is near Canal Street and close enough to walk to the French quarter. The hotel was undergoing a renovation while we stayed so I'm not sure if it will be better once those repairs are complete. We were on the fourth floor and the AC never seemed to work. It wasn't unbearable but we never walked into the...

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Helpful?
Thank I_L0ve_Travel_Too
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear valued guest, Thank you for taking the time to write a review about your recent stay at the St. James Hotel. Due to our exposed antique wood beams on the fourth floor, we are in the process of adding secondary air conditioners to ensure comfort. Our million dollar renovation is nearly complete and I do hope that you return...

Los Angeles
Reviewed 8 October 2015

What a fantastic little find. The hotel just renovated all of the rooms and they look fantastic with hardwood floors and very comfortable new beds. The highlight was not the hotel or the rooms but the front desk. Ariel not only got us our room keys but told us about the history of the building and the reason behind the...

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Helpful?
Thank CooperTravels
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear CooperTravels, Thank you so much for the rave review! Our goal is to embrace the St. James Hotel as a historic landmark while offering modern amenities and comfort. We appreciate you taking the time to acknowledge that we succeeded! We are indeed a few weeks from completing our renovations and we hope you return soon to experience the finished...

Olympia, Washington
Reviewed 7 October 2015

This was my first trip. Ingrid, at the front desk was very helpful reserving a swamp tour and recommending a restaurant. Very convenient location, 2 block walk to the French Quarter. Yes, there were renovations going on, but no noise until 8am. Maybe a problem if you are out partying to 2 am...but I wanted to enjoy the sights, so...

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Helpful?
1Thank H S
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear H S, Thank you for sharing your recent experience with us. We are pleased that the staff was helpful and the amenities were able to accommodate your needs. The city-wide boil water alert can be an inconvenience so we appreciate your understanding with our bottled water and mentioning that we handled the situation properly. We are delighted to read...

Saint Paul, Minnesota
Reviewed 6 October 2015

This hotel is convenient to the French Quarter without all the noise of it. Breakfast is delivered to your door in the morning. The employees were very friendly and the rooms comfortable. Great place to stay!

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Helpful?
Thank meowmeow_7
Jennifer D, General Manager at St. James Hotel, an Ascend Hotel Collection Member, responded to this review

Dear meowmeow_7, On behalf of my staff, I would like to thank you for taking the time to review your recent stay at the St. James Hotel. We are very pleased that, as a business traveler, you enjoyed the perks of our hotel and we hope next time you're in town you stay with us again. Sincerely, Jennifer Dragna General...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
As a 2014 Certificate of Excellence Winner, The St. James Hotel is one of New Orleans' finest luxury boutique hotels. New Orleans' Creole-Caribbean influence has never been more alive thanks to its recent restoration completed in 2013. Located in the Banks Arcade, a 19th century landmark once the center of the Caribbean sugar and coffee trade, each of our 86 guestrooms celebrates this intimate connection with elegant West Indies decor and complete with rooftop terraces and charming courtyards. ... more   less 

Additional Information about St. James Hotel, an Ascend Hotel Collection Member

Address: 330 Magazine St, New Orleans, LA 70130-2425
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: ₹ 8,315 - ₹ 26,319 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — St. James Hotel, an Ascend Hotel Collection Member 3*
Number of rooms: 84
Reservation Options:
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Also Known As:
St James New Orleans
Hotel Style:
#39 Romantic Hotel in New Orleans
#62 Business Hotel in New Orleans
#63 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from St. James Hotel, an Ascend Hotel Collection Member staff and other travellers.
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Questions? Get answers from St. James Hotel, an Ascend Hotel Collection Member staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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