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The Westin New Orleans Canal Place

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The Westin New Orleans Canal Place
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1,518 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin New Orleans Canal Place
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Showing 1,463: English reviews
Arlington Heights, Illinois
Reviewed 30 April 2015

The Westin Canal Place is a in a great location for all New Orleans has to offer. It is close enough to the Convention Center, Outlet Mall, very close to Jackson Square and the French Quarter, and shares space with the Shops at Canal Place. Our room had a grand view of the Mississippi River, but I thought that the...

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Helpful?
1Thank Lucille M
Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Greetings, Thank you for sharing some notes from your experience with us and we truly appreciate the nice comments about our staff. We are all eager to deliver personal and caring service to our guests as we welcome them to their home away from home. We were working on a few things while you were with us on the roof...

decajun45
Reviewed 30 April 2015

We stayed here when we went to New Orleans for Navy Week. I only have great things to say about the place and the staff. From the time we pulled in to the entrance to checkout, everyone was extremely nice and helpful. We travel with our chiweenie and by the evening of the first night, most of the valets knew...

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Thank orleans4577
Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Greetings, Thanks for sharing the nice comments from your recent stay with us. Our team was delighted in knowing the impact they had on your stay with us. We can't wait to do it all over again. Be Well, Kenneth Jacques Director of Hotel Operations

Joliet, IL
Reviewed 29 April 2015

This was a fantastic room with a beautiful view of the Mississippi River and the French Quarter. It's location was right at the beginning of the French Quarter and was close to everything we wanted to do. The room & bathroom were spotlessly clean and of course, it had our favorite bed......The Westin Heavenly bed.

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1Thank jvmurph
Brian A, Manager at The Westin New Orleans Canal Place, responded to this review

JVMurph, We're glad you enjoyed your stay at The Westin New Orleans Canal Place. It was good to read about your positive experience and that you liked your room and the service our housekeeping team provided. I will make sure they see your comments. We look forward to seeing you again soon!

Huntington Beach, California
Reviewed 28 April 2015

I recently spent 4 nights at the Westin Canal Place for Jazz Fest. We had never been to New Orleans, and I am a fan of Westin, so friends who know the area recommended it as a nice place to stay that was away from all the congestion, but close enough to walk almost anywhere. They were right. Overall this...

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1Thank OC48
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for your positive review of your stay at The Westin New Orleans Canal Place. We hope you enjoyed your first visit to our city and to JazzFest. We're also glad you upgraded to a Deluxe River View Room. They are $30.00 more per night but certainly well-worth it. We certainly understand your frustration and are sorry to hear that...

Reviewed 25 April 2015

We normally stay in a small hotel near Bourbon St but this time I wanted a nice room that was clean and updated and that is exactly what we got. The staff is polite, room clean with a view of the river and the price is the same as the other smaller hotels. We really enjoyed our stay and will...

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Helpful?
Thank Ron T
Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Greetings, Thank you so much for sharing your feedback regarding your stay at The Westin New Orleans Canal Place! Our entire team is delighted to have delivered upon the experience you were hoping for during your visit with us. Our majestic river views and location are truly one of a kind in our unique city, but we are most proud...

Houston, TX
Reviewed 25 April 2015

I stayed one night while in the area for work. This is probably my 4th or 5th stay at the hotel over the last 20 or so years. The location is good - right on the edge of the French Quarter (4-5 blocks to the heart of Bourbon Street, Café du Monde, etc.) and across from Harrah’s, right next to...

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Helpful?
Thank edleo13
Kenneth J, Manager at The Westin New Orleans Canal Place, responded to this review

Good Day, Thank you for sharing your feedback with us and other travelers regarding your recent experience with us. While we are glad that you enjoyed your stay, we are just as appreciative for the valuable feedback you expressed regarding the hallway noise and rooftop pool. We are working with our maintenance and cleaning teams on a daily basis on...

Muncie, Indiana
Reviewed 23 April 2015

I stayed at the Westin while in NOLA for a conference; if I'd been paying the bill, I probably wouldn't have thought it worth $230/night, although that's probably reasonable for this part of the city. My room was on the 26th floor, so street noise was not an issue. Another person in my group was on the 20th floor, on...

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Helpful?
Thank Laura M
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for sharing your thoughts on your recent visit to The Westin New Orleans Canal Place with other TripAdvisor viewers. We are glad you enjoyed your city view accommodations. It also sounds like you were able to check out our WestinWorkout Fitness Studio, which was just updated last year. Regarding your comments about the WiFi, the 1MBPS option is free...

Bengaluru, India
Reviewed 23 April 2015

We stayed in the Westin in New Orleans for two nights in the month of April, 2015. This hotel is very conveniently located, just a few blocks from the main bustling area of Bourbon Street and just a ten minute walk to Cafe Du Monde for beignets! The rooms are definitely more economically priced than the various hotels in Bourbon...

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Thank Suraj D
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

It's good to see your review on TA of your recent stay. We are glad that you enjoyed your stay and that your experience with check-in/check-out was smooth. The staff really works hard to make sure guests receive the best possible service during busy arrival and departure periods. We appreciate the positive review and hope you'll come back again for...

Birmingham, Alabama
Reviewed 22 April 2015 via mobile

I stayed at this hotel because I had a conference that I had scheduled. The location is fabulous and the view from the lobby is beautiful. Unfortunately the sleeping rooms weren't very clean, and because of a wedding party the noise was very loud and disturbing. The bellmen were outstanding and very helpful. It would be nice if they would...

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Thank heidiespey
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for your business and for providing feedback on your recent stay. We are disappointed that you didn't have the best possible experience, but are glad that you found our team members to be helpful and that you feel our General Manager handled the challenge with professionalism. I will certainly share these comments with them. Thanks for your additional suggestions...

Unionville, Connecticut
Reviewed 22 April 2015

The location of the Westin is ideal, and as many reviewers noted, the lobby view of the river is stunning and a beautiful space to have a pre dinner cocktail. the room was spacious but not as clean as I would have hoped. On our first full day, the coffee was not refilled so when we woke up we had...

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1Thank Alexis M
Brian A, Manager at The Westin New Orleans Canal Place, responded to this review

Thanks for providing a review of your recent visit. I'll be sure to share your suggestions for improvement with our management team, We are constantly working to improve the experience that our guests receive when they stay with us and your comments are certainly valued. It seems like our staff could have done a better job and we will use...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New Orleans Canal Place is perched high above the city on the upper floors of Canal Place, which also features upscale retail such as Saks Fifth Avenue, LuluLemon, and Tiffany & Co. Guests enjoy spectacular views of the river and French Quarter from our lobby, River 127 restaurant, guestrooms, and meeting spaces in a relaxing environment where they experience our Six Pillars of Well-Being. ... more   less 

Additional Information about The Westin New Orleans Canal Place

Address: 100 Rue Iberville, New Orleans, LA 70130-1106
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: ₹ 9,522 - ₹ 27,141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin New Orleans Canal Place 4*
Number of rooms: 437
Reservation Options:
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Also Known As:
Westin New Orleans Canal Place Hotel New Orleans
New Orleans Westin
Westin Canal Place
Westin Hotel New Orleans
Hotel Style:
#23 Luxury Hotel in New Orleans
#52 Romantic Hotel in New Orleans
#61 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from The Westin New Orleans Canal Place staff and other travellers.
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Questions? Get answers from The Westin New Orleans Canal Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with view of the river and higher floors are best.”
dab1690, 20 Apr 2017 | Read review
“Rooms start on the 12th floor, so any room has a good view.”
Windsurferguy01, 20 Apr 2017 | Read review
“Just don't...”
Lmtiller, 11 Apr 2017 | Read review
“As for a room with a river view preferably on the higher floors.”
451rudym, 27 Mar 2017 | Read review
“Riverview is nice - ask for a free upgrade”
christineaY188JH, 25 Mar 2017 | Read review
5 of 5