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The Westin New Orleans Canal Place

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The Westin New Orleans Canal Place
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1,410 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin New Orleans Canal Place
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Showing 1,357: English reviews
Halifax, Canada
Level Contributor
45 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 15 December 2014

Great hotel, located on the edge of the french quarter. Above a rather small shopping mall, and near to magazine street, and of course the many restaurants of the French Quarter. The hotel has comfortable bedding, is clean, with a rooftop pool which has an astounding view. The food services are top notch for a hotel - obviously not as... More 

Helpful?
Thank Adam D
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Hi Adam. Thanks for taking time to share your experience at The Westin New Orleans Canal Place on TripAdvisor. We're particularly glad you enjoyed your interactions with our team members. They work hard to make our guests feel welcome and it seems they really influenced your overall impression of us. Please come back and stay with us again soon. More 

Winter Springs, Florida
Level Contributor
233 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 13 December 2014

wow, i was impressed with this westin...the location was so scenic on the river and the staff very attentive and helpful..rooms were clean and spacious and the restaurant and bars "top shelf"...also right nest to the riverwalk and the Harrahs casino and street cars....

Helpful?
Thank Gene F
Brian A, Manager at The Westin New Orleans Canal Place, responded to this review

We're glad you enjoyed your stay with us. Great tip, by the way. You really can't beat the river view rooms. We frequently hear from those who frequently visit New Orleans that our location is their favorite. It certainly seems that it worked for you. We're also glad that you enjoyed our newly-renovated Green Bar. Please come back and stay... More 

1 review
Reviewed 11 December 2014

Don one of the front door man was so very helpful in guiding us to find a great restaurants and other locations throughout New Orleans. I would come back to this hotel because of him and the other people who work in the hotel.

Helpful?
Thank Texaste
Brian A, Manager at The Westin New Orleans Canal Place, responded to this review

It's great to hear you enjoyed your stay at The Westin New Orleans Canal Place. Thanks for your positive feedback on Don and the rest of the staff. Saying you would return because of them is the best compliment you could give us. We feel that we have great people and it's nice when they are recognized by our guests. More 

Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 December 2014

I arrived in New Orleans originally booked at another highly rated Starwood property. After one night I left the other property screaming and heading straight for the Westin. I was first greeted by the bellman who helped me with my bags up to the front desk. I am an aggressive business traveler and I am a platinum Starwood member. I... More 

Helpful?
1 Thank MarcGadbois
Brian A, Manager at The Westin New Orleans Canal Place, responded to this review

Thanks for staying with us and for the review. We hope you'll make time to stay with us again soon during the upcoming festival season. We still have rooms available during Mardi Gras, French Quarter Festival, and the New Orleans Jazz and Heritage Festival. I More 

Pembroke Pines, Florida
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 December 2014

This property is very centraly located next door to the French quarter. The rooms were very modern and clean with a pillow top bed that was extremly comfortable. The only thing that was missing in the room that just about every good property in the US has; a hook up for an iPod or MP3 player on the clock radio...(the... More 

Helpful?
Thank Joe B
Brian A, Manager at The Westin New Orleans Canal Place, responded to this review

Hello and thanks for taking time to share your experience with us. We're glad you enjoyed your interactions with our staff and the Westin Heavenly Bed. We hope you'll make time to visit us again soon. More 

Wyocena, Wisconsin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 December 2014

We really enjoyed our stay here. The staff was very friendly and professional. We were there celebrating our 40th anniversary, and they had a bottle of champagne and chocolate covered strawberries sent up to our room!! (thank-you Donte!!!) Our room was on the 17th floor and had a beautiful view of the Mississippi- we could lay in bed and watch... More 

Helpful?
Thank emmasmomma
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Happy Anniversary and thanks for your endorsement. We like celebrating anniversaries, birthdays, weddings, graduations, and all kinds of other special days with our guests. It means a lot when you choose us for significant life events and a milestone anniversary is certainly a reason to celebrate. We have passed along your comments to Donte and his supervisor. He and his... More 

SC
Level Contributor
83 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 186 helpful votes
Reviewed 7 December 2014 via mobile

From the moment I arrived I knew I would love it. Great views professional and friendly staff. Perfect room clean nice size bathroom shower head like the spa perfect. High floor great view from the room. Was there for business they say free wifi lol never able to connect so instead of work from room I slept in my comfortable... More 

Helpful?
1 Thank cnp1
Brian A, Manager at The Westin New Orleans Canal Place, responded to this review

Great review! It sounds like you enjoyed our close proximity to the retail shops. Thanks for sharing your comments on the guestrooms too. For TA readers who are also interested in shopping during the holidays, we still on the upper floors of Canal Place where the lower 3 floors are occupied by The Shops at Canal Place. Here, you will... More 

Level Contributor
147 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 6 December 2014 via mobile

I love their lobby. The windows are of mammoth in size!! The views are amazing! It's nice to just hangout and relax in the lobby chairs or window seats and watch the boats go by. Definitely request a river view. The rooms are larger than average. Especially in NOLA. THE LOCATION is super!!

Helpful?
Thank TTchristian
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Hi and thanks for providing your input on your recent visit to The Westin New Orleans Canal Place to TripAdvisor readers. It's great to have a meaningful review from a senior contributor! We are glad you enjoyed your stay and the views of the river. For other readers who may be interested in staying in a room with a river... More 

Kentucky
Level Contributor
126 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 5 December 2014 via mobile

Let's start with the good ~ the view from the 11th floor lobby is spectacular, one of the best in New Orleans. The common areas, and the rooms are clean. The door personnel are spot on and never miss opening the hotel doors while offering a warm greeting. Now to the rest ~ we've stayed here numerous times the 1st... More 

Helpful?
Thank BluegrassSue
Brian A, Manager at The Westin New Orleans Canal Place, responded to this review

Thanks for reviewing your recent stay with us. I'm glad you enjoyed your interactions with our staff members and will be sure to pass along your specific comments about how friendly the guys at the door were. It is disappointing that your visit was not as enjoyable as previous visits. We receive a large number of guests annually in this... More 

Mobile, AL
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 December 2014

Great location for walking along Mississippi River or French Qtr. Beautiful lobby on the 11th floor overlooking Mississippi River. Very friendly and helpful staff. Well appointed rooms with comfortable beds

Helpful?
1 Thank frequentraveler30
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Hello! We're glad you enjoyed your stay. Great tips on the river view. For readers who may be interested in taking your advise, these rooms typically are listed on our reservation site as "Deluxe River View" rooms and are priced $20 - $30 higher than the traditional rooms. Please come back and visit us again soon! More 

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New Orleans Canal Place is perched high above the city on the upper floors of Canal Place, which also features upscale retail such as Saks Fifth Avenue, LuluLemon, and Tiffany & Co. Guests enjoy spectacular views of the river and French Quarter from our lobby, River 127 restaurant, guestrooms, and meeting spaces in a relaxing environment where they experience our Six Pillars of Well-Being. ... more   less 

Additional Information about The Westin New Orleans Canal Place

Address: 100 Rue Iberville, New Orleans, LA 70130-1106
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: ₹ 9,459 - ₹ 33,793 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin New Orleans Canal Place 4*
Number of rooms: 438
Reservation Options:
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Also Known As:
Westin New Orleans Canal Place Hotel New Orleans
New Orleans Westin
Westin Canal Place
Westin Hotel New Orleans
Hotel Style:
#21 Luxury Hotel in New Orleans
#52 Romantic Hotel in New Orleans
#61 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from The Westin New Orleans Canal Place staff and other travellers.
33 questions
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Houston, Texas
over a year ago
Framingham, Massachusetts, United States
New York

See all questions (33)

Questions? Get answers from The Westin New Orleans Canal Place staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the minibar to be full!”
 of 5 bubbles amandajG4593GJ, 27 Nov 2016 | Read review
“Any room with a river view.”
 of 5 bubbles terimbi, 26 Nov 2016 | Read review
“Ask for a view of the canal.”
 of 5 bubbles N1764OEjamesb, 24 Nov 2016 | Read review
“Choose a room with a view of the Mississippi river.”
 of 5 bubbles CBalagopal, 22 Nov 2016 | Read review
“Ask for river view room”
 of 5 bubbles davidbQ3413HN, 22 Nov 2016 | Read review
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