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The Westin New Orleans Canal Place

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The Westin New Orleans Canal Place
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1,495 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin New Orleans Canal Place
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Showing 1,440: English reviews
Houston
Reviewed 14 June 2015 via mobile

We enjoyed the location of this hotel. We wanted to be close enough to Jackson Square without being in the craziness of the Quarter. Very easy walk but enough away that the hotel felt calm and even refined. The views from the 11th floor lobby (and restaurant) are magnificent. The staff were all very friendly, especially the doormen and valet....

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Helpful?
Thank happygirlfromtexas
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for providing a review of your recent stay with us. While we are glad that you enjoyed your surroundings and the views from the lobby, I am sorry to hear that you were unable to maximize your sleep experience in your Heavenly Bed due to the the noise from the guestroom corridor. I will also be sure to share...

Edmonton, Canada
Reviewed 13 June 2015

Booked this hotel via Expedia. Upon arrival, did not receive room category I had booked. Was assured the next day I would be moved to booked room class. Next day, was again told I'd be moved the following day. Requested to speak with management about my situation. They apologized and said they'd give me a $50 credit for my inconvenience....

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1Thank Daren S
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for providing a critique of your recent stay with us. The challenges you have described certainly are not representative of the service that we strive to deliver. I will be sure to share your comments with our management team. I hope you will consider giving us another chance the next time you seek accommodations in New Orleans.

Baton Rouge
Reviewed 12 June 2015

I got an amazing deal on a room at the Westin through a travel site. The hotel lobby has one of the most amazing views I have ever seen...even if you do not stay at the hotel, you should check out the lobby and the view of the Mississippi river. Staff were all friendly and the room was spacious, comfortable...

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Helpful?
Thank sasbatonrouge
Brian A, Manager at The Westin New Orleans Canal Place, responded to this review

We're glad to hear that you took advantage of one of our special offers. It was good to hear that you enjoyed the hotel, its location, and the views of the river from our 11th floor lobby. I will be sure to share your comments with our team. Thanks for your business!

San Antonio, Texas
Reviewed 12 June 2015 via mobile

The lobby of the hotel is on the 11th floor, offering a great view of the city and the river. Our room overlooked the city and Harrah's casino. We had a king bed and everything was very clean and tidy. I enjoyed our stay. Staff was very friendly and went out of their way to hrlp me. Will stay again.

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Helpful?
Thank TinatheLlama
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Hello and thanks for the 5-star review of your recent visit to The Westin New Orleans Canal Place. I have shared your comments with our housekeeping team leadership as they enjoy learning of compliments made by our guests. Thanks for acknowledging that you would stay here again. We hope to see you soon.

Murfreesboro, Tennessee
Reviewed 11 June 2015

This was our 50th Anniversary and they treated us very well. There were two bottles of livations in our room with chips...not sure if that is in everyone's room or not but there was a card wishing us a Happy Anniversary...nice touch. I'm sure some would say their meals are pricey and I would say, probably so..but it's a hotel....

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Thank pjorbs
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

It sounds like you had a nice anniversary weekend and we're very glad that you chose to spend it at The Westin New Orleans Canal Place. We think our city is the perfect anniversary celebration destination and are glad you came down. As we've said here before, our staff loves to recognize special occasions and it's good to hear that...

baton rouge
Reviewed 8 June 2015

I was in New Orleans this past weekend, and stayed 2 nights at the Westin Canal Place. I reserved a suite for 2 nights. I called at 11 am the day of my arrival, and asked what the check-in time was: I was hoping for an early check-in. The person invited my to come early, and greeted me with a...

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Thank doceyes
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for your constructive review of your recent stay at The Westin New Orleans Canal Place. We're glad to hear that you were happy with the check-in process and satisfied with the amenities in your suite. I am sorry to hear that elevator noise made your stay less pleasant. The elevators have been updated in 2013 and generally run quietly...

Detroit, Michigan
Reviewed 8 June 2015

We stayed here one night. Because of SPG status, we were upgraded to a suite on the top floor which was one of the absolute best hotel rooms I have stayed in to date. Check in service was prompt and courteous. Valet staff was helpful even if you are not using their service (there is a much cheaper self park...

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Helpful?
2Thank Ashton P
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

We are glad that you enjoyed your stay at The Westin New Orleans Canal Place. It's great to hear that our team made a difference in your stay. They enjoy surprising guests who are celebrating special occasions and they'll be glad to know that you thought the bottle of wine was a nice touch. Happy belated birthday to your girlfriend...

Saint Louis, Missouri
Reviewed 6 June 2015

It's expensive, but the location and the excellent amenities make it worthwhile. I arrived alone for a 50th class reunion, so there was a significant break on the prices. The rack rate here is pretty lofty. Probably the best part of this place is the 11th Floor Lobby view of the river and the French Quarter. Most enjoyable and even...

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2Thank ready314
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Thanks for staying with us at The Westin New Orleans Canal Place, and of course for taking time to share your experience with other readers. We're glad that you received great service from the staff. I will be sure to share your compliment with our team. Also, I am sorry to hear that you felt that it was a bit...

Reviewed 3 June 2015 via mobile

I'm in a nice regular room 27th floor. My stay so far has been great the staff is very friendly and the view is wonderful bed is comfortable the TV is nice as well bathroom and shower head are wonderful

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2Thank Brandon H
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

Excellent! Great to hear Brandon H. We hope the rest of your visit to New Orleans was enjoyable. Thanks for staying at The Westin New Orleans Canal Place.

Carbondale, Illinois
Reviewed 1 June 2015

Hotel was clean and perfectly located. Because of my Starwood points I got upgraded to a suite which was like being at home. There is so much to do right out the door that I spent little time in the room but bed was comfortable. Hotel is located in upper floors of a high rise so no street noise or...

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1Thank jgsom
Brian A, Director of Sales at The Westin New Orleans Canal Place, responded to this review

jgsom, It's great to have guests from Saluki country visit The Westin New Orleans Canal Place! Thanks for staying with us and for sharing your experience on Trip Advisor. We are glad that you enjoyed your stay. It seems like you had a nice view of the river and were comfortable in your suite and we're glad you found the...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New Orleans Canal Place is perched high above the city on the upper floors of Canal Place, which also features upscale retail such as Saks Fifth Avenue, LuluLemon, and Tiffany & Co. Guests enjoy spectacular views of the river and French Quarter from our lobby, River 127 restaurant, guestrooms, and meeting spaces in a relaxing environment where they experience our Six Pillars of Well-Being. ... more   less 

Additional Information about The Westin New Orleans Canal Place

Address: 100 Rue Iberville, New Orleans, LA 70130-1106
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: ₹ 10,473 - ₹ 27,032 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin New Orleans Canal Place 4*
Number of rooms: 437
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Booking.com and Jetsetter so you can book your The Westin New Orleans Canal Place reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin New Orleans Canal Place Hotel New Orleans
New Orleans Westin
Westin Canal Place
Westin Hotel New Orleans
Hotel Style:
#21 Luxury Hotel in New Orleans
#52 Romantic Hotel in New Orleans
#61 Business Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from The Westin New Orleans Canal Place staff and other travellers.
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Questions? Get answers from The Westin New Orleans Canal Place staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riverview is nice - ask for a free upgrade”
 of 5 bubbles christineaY188JH, 25 Mar 2017 | Read review
“High floors have great views”
 of 5 bubbles brantleyb2015, 20 Mar 2017 | Read review
“Higher floors have better views”
 of 5 bubbles Positivity1117, 13 Mar 2017 | Read review
“View of the river.”
 of 5 bubbles PJGreen, 12 Mar 2017 | Read review
“Ask for a River view - it is amazing to see the large barges turning the corner in the river near the hotel”
 of 5 bubbles 442ronw, 11 Mar 2017 | Read review
5 of 5