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Sheraton New Orleans Hotel

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Traveller (1166)
Room & Suite (597)
Dining (152)
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Overview
  • Excellent33%
  • Very good40%
  • Average17%
  • Poor7%
  • Terrible3%
Travellers talk about
“canal street”(272 reviews)
“pelican bar”(31 reviews)
“great location”(475 reviews)
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Sheraton New Orleans Hotel
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton New Orleans Hotel
Special Offer: Breakfast for 2 Included
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,558)
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Traveller rating
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818
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96
Show reviews that mention
All reviewscanal streetpelican bargreat locationfrench quarterclub roomfloor numberlobby barfloor to ceiling windowsgreat view of the riverhigh floorlarge hotelmardi grasfew blocksharrah's casinovalet parkingrooms are niceper day
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1,211 - 1,215 of 2,433 reviews
Reviewed 24 September 2015

Spent just two nights at this Sheraton for my first time ever visiting NOLA. I am not a huge fan of chains, especially large ones such as this, but I had a good experience. The room my friend booked was tiny but had a pretty...More

1  Thank Jenna K
Response from SheratonNO, Public Relations Manager at Sheraton New Orleans HotelResponded 30 September 2015

Thank you for your wonderful review. We know that concierges have high standards when it comes to hotel stays so your comments are doubly meaningful. That you had the opportunity to experience the gracious service for which we are known and enjoyed our prime location...More

Reviewed 23 September 2015

Stayed here for 3 nights as part of a tour of The Deep South. Excellent location for the main tourist sites. We were on the 19th floor with a good view of the Mississippi. Good sized room with fairly quiet A/C, coffee making facilities and...More

Thank WestYorksHomebird
Response from SheratonNO, Public Relations Manager at Sheraton New Orleans HotelResponded 30 September 2015

Thank you for your kind review. We are so pleased that you made your home with us during your recent visit and had the opportunity to experience our many wonderful amenities and excellent location. We hope your travel bring you back to the Big Easy...More

Reviewed 19 September 2015

I haven't stayed here for a few years. I know they went through renovations about 2 years ago or so however at least my room still seemed a bit dated. The room was a good size and clean but did not have that wow updated...More

1  Thank jjones4180
Response from SheratonNO, Public Relations Manager at Sheraton New Orleans HotelResponded 21 September 2015

Thank you for this great review. We are glad you decided to visit us again and are pleased that our comfortable Sheraton Sweet Sleeper beds, gracious staff, expansive lobby and state-of-the-art Sheraton fitness center added to the overall enjoyment of your stay. We are surprised...More

Reviewed 19 September 2015

Dominic, the bellman, and Daniel Ader, Front Desk Supervisor, smoothed over a little hiccup at check-in. The room was large and quiet. There were 4 or 5 conferences as well as 2 large tour groups in the hotel. And it was quiet! Mike and Rick...More

Thank Debbe M
Response from SheratonNO, Public Relations Manager at Sheraton New Orleans HotelResponded 21 September 2015

Thank you for this wonderful 5-star review! Isn't if funny that you came for business and ending remembering us for the fun? We are delighted our charming and personable staff added to your enjoyment and we cannot wait to have you as our guest again...More

Reviewed 19 September 2015

Stayed here for a total of three nights, we had a great experience, A very convenient and clean beautiful hotel located near all the fun but not to close to the loudness of the party people. Beautiful view from the 42 floor overlooking the Mississippi...More

1  Thank Skyart521
Response from SheratonNO, Public Relations Manager at Sheraton New Orleans HotelResponded 21 September 2015

Thank you for the perfect score! We are always happy to learn when we've created a memorable experience for a guest and it looks like our prime location, lovely hotel and breathtaking views made that happen. We do hope to your travels bring you back...More

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Most Booked Properties in New Orleans, LA
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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Outdoor pool
Details
Price range
US$ 147 - US$ 437 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in New Orleans
#44 Family Hotel in New Orleans
#48 Business Hotel in New Orleans
#59 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 147 - US$ 437 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in New Orleans
#44 Family Hotel in New Orleans
#48 Business Hotel in New Orleans
#59 Romantic Hotel in New Orleans
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1166)
Room & Suite (597)
Dining (152)
Pool & Beach (25)
Amenities (43)
Business Centre & Event Rooms (39)
Family and Play Areas (5)
Nearby
Central Business District
Compared to the more evocative monikers of some other
parts of New Orleans, the downtown’s humdrum title
might suggest that this area is all about business and
little else. But don’t let the bland name keep you
away from the Central Business District. The CBD
offers a wide range of fun things to do that would be
touted as exceptional in less jubilant corners of the
world. Bordered by the French Quarter, the Arts
...More
Questions & Answers
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FNPinKnox
3 March 2018|
AnswerShow all 7 answers
Response from patwr2244 | Reviewed this property |
Yes fridge and dryer in room
1
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AdamMorgan85
22 January 2018|
Answer
Response from BScopatz | Reviewed this property |
If you google spg member benefits, there's a page with a chart that shows benefits by level you reach...this answer form doesn’t allow us to post links, but it was pretty easy to find. At the base level, you don’t get... More
0
Votes
AdamMorgan85
22 January 2018|
AnswerShow all 7 answers
Response from Ursh22 | Reviewed this property |
Yes, there was free Wi-Fi in my room during my stay
0
Votes
Room Tips
"try to get a high floor"
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"Club room on higher floors - views are stunning."
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"If you car about noise, find a room on the eastern (i.e. upriver, or away from Canal Street) part of the..."
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"Get a room on a higher floor for quiet"
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