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Sheraton New Orleans Hotel

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1,986 Reviews from our TripAdvisor Community

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Showing 1,888: English reviews
Reviewed 13 January 2015 via mobile

The location of the hotel was perfect right on canal and close to bourbon. We didn't have to drive anywhere all weekend. Valet parking cost an arm and a leg. What ever you do make sure you don't get a room by the elevator that's all you will here all night. I would stay here again. Oh.. and the lobby...

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Thank TayWestwood
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi TayWestwood, We value you as our guest and thank you for taking the time to share your January stay with us. We're so happy you enjoyed your overall stay and hope to welcome you back with us the next time you're in the Big Easy!

Koege, Denmark
Reviewed 9 January 2015

The Sheraton New Orleans Hotel has everything you need when visiting New Orleans. It's very close to Burbon Street, which is a must visit. Walking distance to all of the French Quarter and water front. Be aware that they only have valet parking, but are very efficient at getting your car in time.

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1Thank Res51-19
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi Res51-19, Thank you for sharing your time with us all the way from Denmark! We are so happy to hear you enjoyed your stay and hope to welcome you back with us the next time you're in the Big Easy!

ohio
Reviewed 9 January 2015

Basic hotel room, the bed was comfortable and the room was clean .No problems noted during our 4 day stay. The best thing was location, right on canal street near bourbon street and the river walk. Because of this, would stay again.

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2Thank sashaling
Brittany D, Director of Sales at Sheraton New Orleans Hotel, responded to this review

Hi sashaling, Thank you for joining us all the way from Ohio! We appreciate you taking the time to share your pleasant experience with us and hope to welcome you back the next time you're in the Big Easy!

Wichita, Kansas
Reviewed 8 January 2015 via mobile

I liked the location of this hotel but that's probably the main highlight for me. The rooms were clean and decor was pleasant. I thought the rooms were a little small and so was the restroom. I book through Priceline quite often and this was the first time where the hotel gave us a room with 2 double beds when...

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1Thank xclusive
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi xclusive, We truly value you as our guest and thank you for sharing your feedback. We do apologize for not being able to accommodate you in a King room and we'd like to get that charge taken care of for you. We welcome the opportunity to speak with you directly at 504-595-6232.

DC
Reviewed 7 January 2015

As other reviewers have noted, there's nothing extra special about the Sheraton (other than the location; it was great being right on Canal Street) but there's nothing 'wrong' with it, either. There were a few flubs (we didn't get our room cleaned until 5:30 in the afternoon the first day we were there) and it drives me nuts there's no...

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1Thank Chelsey H
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi LovedLondon_0522, We value your feedback and thank you for providing such a detailed account of your stay. We thank you for being a guest this month and hope to welcome you again in the near future.

Texas
Reviewed 6 January 2015

We stayed at the Sheraton on Canal St. over New Year's Eve 2014; the hotel rooms were very nice and the bed was comfortable (never felt each other move). The room was quiet as well; and we had an "overlooking" view of part of the French Quarter. It was a crazy weekend with lots of people there for the Ohio/Alabama...

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Thank RedWines
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi RedWines, Thank you for spending your 2014 New Year's Eve with us! We truly value you as our guest and thank you for being so patient over Sugar Bowl weekend. We hope to welcome you back in 2015!

Fairview, Texas
Reviewed 6 January 2015

Stayed here on a recent trip to the Big Easy. Location is nice as it is right on Canal street, just a few blocks down from the start of Bourbon Street. Also very close to the river walk and Harrah's casino (again, just a few blocks). Hotel itself is decent, nothing spectacular. We had a regular king bed room with...

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1Thank BigZee07
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi BigZee07, We value your feedback and appreciate you as our guest. Thank you for taking the time to share your experience with us. We hope to welcome and WOW you the next time you're in the Big Easy! Happy New Year!

New Orleans, Louisiana
Reviewed 6 January 2015

I hadn't stayed at the Sheraton New Orleans in years, I mean a really long time. But, I decided to stay there during the annual Bayou Classic/Thanksgiving weekend since a friend of mine was proposing to his fiancee at the game and they were staying there, as well. Check in was great. Since I don't live in New Orleans and...

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Thank nikbeesy
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi nikbeesy, Thank you for calling us your home over Bayou Classic weekend. We truly value your feedback and appreciate your honesty. Focusing on our guests' needs is our top priority and it was our absolute pleasure to assist with all your requests. We hope to welcome you back with us for Bayou Classic 2015 and even before. Happy New...

Memphis, Tennessee
Reviewed 5 January 2015

We have traveled to New Orleans for the past 5 years. We love staying at the Sheraton Hotel at 500 Canal Street. The employees have always been friendly and at your disposal. The rooms are always clean and comfortable. The lobby has a very relaxing and comfortable atmosphere. If you like the French Quarter, this hotel is right accross the...

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1Thank cokehoncho
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi cokehoncho, Thank you for visiting with us from Memphis! We value your feedback and are so happy you enjoyed your December stay with us. We hope to welcome you back in 2015. Happy New Year!

Warren, Ohio
Reviewed 5 January 2015

Here in N.O. for Sugar Bowl & was very pleasantly surprised at how convenient hotel was to everything. About 2 blks to Bourbon St/French Qrtr, very close to great restaurants, we walked to Superdome for game; thus we walked everywhere - so you don't need a car. Our experience was: very clean hotel, we had great view of river &...

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1Thank Jack M
Brittany D, Social Media Specialist at Sheraton New Orleans Hotel, responded to this review

Hi Jack M, We're so happy you had such an enjoyable Sheraton New Orleans experience while here for the Sugar Bowl! We welcome you back with us the next time you're in the Big Easy. Thank you for sharing your New Years with us. Happy 2015!

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Compared to the more evocative monikers of some other parts of New Orleans, the downtown’s humdrum title might suggest that this area is all about business and little else. But don’t let the bland name keep you away from the Central Business District. The CBD offers a wide range of fun things to do that would be touted as exceptional in less jubilant corners of the world. Bordered by the French Quarter, the Arts District and Tremé, with the river at its eastern extreme, this hub for sports, gaming, shopping, theatre, family-friendly activities, and amazing regional cuisine makes a smart base wherever your interests lie.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sheraton New Orleans Hotel is on the historic Canal Street streetcar line adjacent to the French Quarter and is ideal for conventions and special events, with over 105,000 sq ft of meeting space including a 28,000 sq ft ballroom. ... more   less 

Additional Information about Sheraton New Orleans Hotel

Address: 500 Canal St, New Orleans, LA 70130-2306
Region: United States > Louisiana > New Orleans > Central Business District
Price Range: ₹ 11,597 - ₹ 30,971 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton New Orleans Hotel 4*
Number of rooms: 1110
Reservation Options:
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Also Known As:
Sheraton New Orleans Hotel New Orleans
New Orleans Sheraton
Hotel Style:
#25 Luxury Hotel in New Orleans
#48 Business Hotel in New Orleans
#59 Romantic Hotel in New Orleans
#71 Family Hotel in New Orleans
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton New Orleans Hotel staff and other travellers.
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Questions? Get answers from Sheraton New Orleans Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor on the riverside offer great views”
 of 5 bubbles dctravel, 16 Jan 2017 | Read review
“14th floor had a nice view of the city. Try the room service!”
 of 5 bubbles 154jessicaa, 4 Jan 2017 | Read review
“Ask for a higher floor with city view.”
  • Canal at night
  • Canal early in the morning
 of 5 bubbles bookofadventures, 3 Jan 2017 | Read review
“Prepare to carry or wear a second layer for the dramatic change in outdoor/indoor temperatures, due to lots of air conditioning.”
 of 5 bubbles seattleshoedawg, 3 Jan 2017 | Read review
“choose a higher floor for less street noise”
 of 5 bubbles msergi, 1 Jan 2017 | Read review
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